Audio and video stutters

[DanishPrince]

I recently bought a new 4K tv. My plan was to use an HDMI switch to connect my PC, PS4, Xbox One and Nintendo Switch to the tv using a 10m HDMI cabel. Everything works fine with the 3 consoles but whenever I play a video file from the PC the video and audio stutters and a generally unwatchable. This happens both with local files and videos from the internet. I've tried several formats and resolutions but same thing.

 

I have tried connecting the cabel directly to my GPU without the HDMI switch and same thing happens. I have also tried using my laptop where everything works perfectly so I can conclude that it's neither the HDMI cabel or the switch that is the problem.

 

I have an Asus Strix GTX 970 in my PC and use Windows 10 64-bit and have tried updating the drivers without succes.

 

Does anyone on here know what the problem can be? Something with the pc's setting or drivers that I haven't figured out or could it be a bad HDMI port on the GPU? I have no way of testing a different GPU at this point

[Little Bear]

@DanishPrinceIf you can, try a different monitor. Try safe-mode. Try using the IGPU. Does it only occur with video content?

[RGProductions]

24 minutes ago, DanishPrince said:

 

What are the rest of the PC's specs? does it do the same thing plugged into a different display? Are you streaming it form YT or something? Does 1080p work fine?

[DanishPrince]

2 hours ago, RGProductions said:

What are the rest of the PC's specs? does it do the same thing plugged into a different display? Are you streaming it form YT or something? Does 1080p work fine?

I5-4670k

8gb ram

Asus z97-ar motherboard

 

I run dual monitor setup using DVI-HDMI and it works fine. I just tested using DVI-HDMI on the TV and same thing happens so it's not only the HDMI port that's the problem. I've tried several different resolutions both with online content and local files and I've tried different formats, Avi, Mkv, Mp4 and so on.