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I had some malware on my PC but i used Malwarebytes to remove it but now the Xbox app wont launch and the windows store says it cant connect even though my internet is working fine. Any help?

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PC Specs:

CPU: Intel i9 12900K

CPU Cooler: Corsair Hydro H150i Elite Capellix

Mother Board: MSI z690 carbon WiFi

RAM: TeamSport Elite DDR5 2x16 4800mhz

Storage: 2TB Samsung 970 Plus NVMe, 240 SanDisk SSD Plus, Crucial MX300 750GB SSD

GPU: Gigabyte G1 Gaming GTX 1080 

Case: Corsair Crystal 460X

PSU: Cosrair RM850X 80+ Gold

OS: Windows 11 Home

Monitor: Acer Predator XB271HU 27" 1440p @ 165hz

Keyboard: Razer Black Widow Chroma

Mouse: Logitech G502

Sound: Sony MDR 1000x Headphones, Blue Snowball Microphone

 

Laptop Specs:

Gigabyte Aorus 15G

CPU: Intel i7 10875H

RAM: 16gb DDR4

Storage: 512gb NVMe, 1TB Crucial MX300 SATA SSD

GPU: Nvidia RTX 2070 Max-Q

 

 

 

 

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https://linustechtips.com/topic/746828-xbox-app-and-windows-store-dont-work/
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In a command prompt run

sfc /scannow 

 

This will scan the system files and check and repair corruption. 

******If you paste in text into your post, please click the "remove formatting" button for night theme users.******

CPU- Intel 6700k OC to 4.69 Ghz GPU- NVidia Geforce GTX 970 (MSI) RAM- 16gb DDR4 2400 SSD-2x500gb samsung 850 EVO(SATA) Raid 0 HDD- 2tb Seagate Case- H440 Red w/ custom lighting Motherboard - MSI Z170 Gaming A OS- Windows 10 Mouse- Razer Naga Epic Chroma, Final Mouse 2016 turney proKeyboard- Corsair k70 Cherry MX brown

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Just now, bgibbz said:

In a command prompt run


sfc /scannow 

 

This will scan the system files and check and repair corruption. 

trying that now

PC Specs:

CPU: Intel i9 12900K

CPU Cooler: Corsair Hydro H150i Elite Capellix

Mother Board: MSI z690 carbon WiFi

RAM: TeamSport Elite DDR5 2x16 4800mhz

Storage: 2TB Samsung 970 Plus NVMe, 240 SanDisk SSD Plus, Crucial MX300 750GB SSD

GPU: Gigabyte G1 Gaming GTX 1080 

Case: Corsair Crystal 460X

PSU: Cosrair RM850X 80+ Gold

OS: Windows 11 Home

Monitor: Acer Predator XB271HU 27" 1440p @ 165hz

Keyboard: Razer Black Widow Chroma

Mouse: Logitech G502

Sound: Sony MDR 1000x Headphones, Blue Snowball Microphone

 

Laptop Specs:

Gigabyte Aorus 15G

CPU: Intel i7 10875H

RAM: 16gb DDR4

Storage: 512gb NVMe, 1TB Crucial MX300 SATA SSD

GPU: Nvidia RTX 2070 Max-Q

 

 

 

 

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Just now, Pants the Rapper said:

I found this troubleshooting post, give this a try.

Ill try that if what @bgibbz didn't work

PC Specs:

CPU: Intel i9 12900K

CPU Cooler: Corsair Hydro H150i Elite Capellix

Mother Board: MSI z690 carbon WiFi

RAM: TeamSport Elite DDR5 2x16 4800mhz

Storage: 2TB Samsung 970 Plus NVMe, 240 SanDisk SSD Plus, Crucial MX300 750GB SSD

GPU: Gigabyte G1 Gaming GTX 1080 

Case: Corsair Crystal 460X

PSU: Cosrair RM850X 80+ Gold

OS: Windows 11 Home

Monitor: Acer Predator XB271HU 27" 1440p @ 165hz

Keyboard: Razer Black Widow Chroma

Mouse: Logitech G502

Sound: Sony MDR 1000x Headphones, Blue Snowball Microphone

 

Laptop Specs:

Gigabyte Aorus 15G

CPU: Intel i7 10875H

RAM: 16gb DDR4

Storage: 512gb NVMe, 1TB Crucial MX300 SATA SSD

GPU: Nvidia RTX 2070 Max-Q

 

 

 

 

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12 minutes ago, bgibbz said:

In a command prompt run


sfc /scannow 

 

This will scan the system files and check and repair corruption. 

 

9 minutes ago, Pants the Rapper said:

I found this troubleshooting post, give this a try.

That didn't work

PC Specs:

CPU: Intel i9 12900K

CPU Cooler: Corsair Hydro H150i Elite Capellix

Mother Board: MSI z690 carbon WiFi

RAM: TeamSport Elite DDR5 2x16 4800mhz

Storage: 2TB Samsung 970 Plus NVMe, 240 SanDisk SSD Plus, Crucial MX300 750GB SSD

GPU: Gigabyte G1 Gaming GTX 1080 

Case: Corsair Crystal 460X

PSU: Cosrair RM850X 80+ Gold

OS: Windows 11 Home

Monitor: Acer Predator XB271HU 27" 1440p @ 165hz

Keyboard: Razer Black Widow Chroma

Mouse: Logitech G502

Sound: Sony MDR 1000x Headphones, Blue Snowball Microphone

 

Laptop Specs:

Gigabyte Aorus 15G

CPU: Intel i7 10875H

RAM: 16gb DDR4

Storage: 512gb NVMe, 1TB Crucial MX300 SATA SSD

GPU: Nvidia RTX 2070 Max-Q

 

 

 

 

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10 hours ago, Pants the Rapper said:

Do you have any restore points you can use?

I have one but it says it failed to restore

PC Specs:

CPU: Intel i9 12900K

CPU Cooler: Corsair Hydro H150i Elite Capellix

Mother Board: MSI z690 carbon WiFi

RAM: TeamSport Elite DDR5 2x16 4800mhz

Storage: 2TB Samsung 970 Plus NVMe, 240 SanDisk SSD Plus, Crucial MX300 750GB SSD

GPU: Gigabyte G1 Gaming GTX 1080 

Case: Corsair Crystal 460X

PSU: Cosrair RM850X 80+ Gold

OS: Windows 11 Home

Monitor: Acer Predator XB271HU 27" 1440p @ 165hz

Keyboard: Razer Black Widow Chroma

Mouse: Logitech G502

Sound: Sony MDR 1000x Headphones, Blue Snowball Microphone

 

Laptop Specs:

Gigabyte Aorus 15G

CPU: Intel i7 10875H

RAM: 16gb DDR4

Storage: 512gb NVMe, 1TB Crucial MX300 SATA SSD

GPU: Nvidia RTX 2070 Max-Q

 

 

 

 

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