Jump to content

How rare is it to get a faulty power supply out of the box?

Lollo
By Lollo
in Power Supplies
 Share
Go to solution Solved by AresKrieger,
3 minutes ago, Lollo said:

I wish I could have those odds at getting good things from unboxings from any game. 

 

Thanks though, I'm glad it was as rare as I thought. If I were to send it back to newegg should I just include power supply or send everything back?

Well it is rare but 1 out of 50 is still significant (and as I said it can be higher if a cheaper product 1/20 for a lot of items and much much higher for really cheap crap)

 

And yes you send everything, the packaging any included info etc, if it came in the box send it back with the box

Posted

     Building my first computer, it was ok, some fumbling around, but when I booted up for the first time nothing happened. After doing recommended tests (I.e. CPU power connected, unplug and replug everything, one stick of ram, etc.) I decided to test my power supply with the handy PSU tester included in EVGA power supplies, but even then it did not work.

 

Ordered it from Newegg, was planning on doing an RMA.

 

Any advice or anything else?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 minute ago, Lollo said:

     Building my first computer, it was ok, some fumbling around, but when I booted up for the first time nothing happened. After doing recommended tests (I.e. CPU power connected, unplug and replug everything, one stick of ram, etc.) I decided to test my power supply with the handy PSU tester included in EVGA power supplies, but even then it did not work.

 

Ordered it from Newegg, was planning on doing an RMA.

 

Any advice or anything else?

I've never done an RMA, but from what I've heard, it can take 4-6 weeks.  With an exchange to Newegg, (if they'll do it) I'm pretty sure it would take a lot less longer.

Currently focusing on my video game collection.

It doesn't matter what you play games on, just play good games you enjoy.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, Lollo said:

     Building my first computer, it was ok, some fumbling around, but when I booted up for the first time nothing happened. After doing recommended tests (I.e. CPU power connected, unplug and replug everything, one stick of ram, etc.) I decided to test my power supply with the handy PSU tester included in EVGA power supplies, but even then it did not work.

 

Ordered it from Newegg, was planning on doing an RMA.

 

Any advice or anything else?

What PSU was it? And eh, make sure you didn't forgot to install the mobo. standoffs or something simple like plug in the power and sata cable to your drive or something.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

It's entirely possible for anything fresh out of the box to be dead.  If the PSU won't start even just by jumping it's start pins then yeah, the PSU is dead and you're on the far end of the bell curve but SOMEBODY has to be out there, you just got unlucky.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

DOAs are very rare occurences, but they do happen more than people think.

 

its usually just the ones that slipped past quality control, or had something shift in a way it shouldnt have during transport.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

It depends on how good quality your psu is. Which exact psu did you get?

Make sure to quote me or tag me when responding to me, or I might not know you replied! Examples:

 

Do this:

Quote

And make sure you do it by hitting the quote button at the bottom left of my post, and not the one inside the editor!

Or this:

@DocSwag

 

Buy whatever product is best for you, not what product is "best" for the market.

 

Interested in computer architecture? Still in middle or high school? P.M. me!

 

I love computer hardware and feel free to ask me anything about that (or phones). I especially like SSDs. But please do not ask me anything about Networking, programming, command line stuff, or any relatively hard software stuff. I know next to nothing about that.

 

Compooters:

Spoiler

Desktop:

Spoiler

CPU: i7 6700k, CPU Cooler: be quiet! Dark Rock Pro 3, Motherboard: MSI Z170a KRAIT GAMING, RAM: G.Skill Ripjaws 4 Series 4x4gb DDR4-2666 MHz, Storage: SanDisk SSD Plus 240gb + OCZ Vertex 180 480 GB + Western Digital Caviar Blue 1 TB 7200 RPM, Video Card: EVGA GTX 970 SSC, Case: Fractal Design Define S, Power Supply: Seasonic Focus+ Gold 650w Yay, Keyboard: Logitech G710+, Mouse: Logitech G502 Proteus Spectrum, Headphones: B&O H9i, Monitor: LG 29um67 (2560x1080 75hz freesync)

Home Server:

Spoiler

CPU: Pentium G4400, CPU Cooler: Stock, Motherboard: MSI h110l Pro Mini AC, RAM: Hyper X Fury DDR4 1x8gb 2133 MHz, Storage: PNY CS1311 120gb SSD + two Segate 4tb HDDs in RAID 1, Video Card: Does Intel Integrated Graphics count?, Case: Fractal Design Node 304, Power Supply: Seasonic 360w 80+ Gold, Keyboard+Mouse+Monitor: Does it matter?

Laptop (I use it for school):

Spoiler

Surface book 2 13" with an i7 8650u, 8gb RAM, 256 GB storage, and a GTX 1050

And if you're curious (or a stalker) I have a Just Black Pixel 2 XL 64gb

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
Just now, DEcobra11 said:

4-6 weeks? That would a RMA requesting a repair. A replacement would take at most 1 week

Ah.  I see then.  Like I've said, never done one.  Good to know though (in case for the future).

Currently focusing on my video game collection.

It doesn't matter what you play games on, just play good games you enjoy.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Which EVGA is it? Wouldn't happen to be the notorious 430W unit, would it?

 

I had an Antec HCG 750 (two of them, actually) that went bad quickly. One had a fan bearing off within a week, the other went spectacularly within a couple weeks of purchase and took a Z97 motherboard and a 4790K with it, so even with higher end PSUs, it does happen.

 

That said, check and make sure your 24-pin MB plug and 4/8-pin CPU cord are plugged in in the proper orientation and completely in the slot. Not too proud to admit that I've plugged the CPU connector in backwards a few times, even plugged the wrong end of the 24-pin into a motherboard once on a particularly confusingly-designed Seasonic PSU. Try a different power cord if you have one--I had a Dell Optiplex act up on me last night, and switching the power cord solved it.

 

6 minutes ago, kaiju_wars said:

I've never done an RMA, but from what I've heard, it can take 4-6 weeks.  With an exchange to Newegg, (if they'll do it) I'm pretty sure it would take a lot less longer.

I believe Newegg refers to any service issue, including straight returns, as an RMA, but could be mistaken. In any event, yeah, if it's brand new I'd go through Newegg rather than sending it to EVGA. EVGA's support is awesome, but Newegg is much faster.

Aerocool DS are the best fans you've never tried.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

EVGA 550w 80+ Gold, I have standoffs where they could be installed in my case (most of them came pre installed [NZXT S340]) everything that I could plug in, was.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
Just now, Lollo said:

EVGA 550w 80+ Gold, I have standoffs where they could be installed in my case (most of them came pre installed [NZXT S340]) everything that I could plug in, was.

Which Gold unit specifically? The NEX g1? The GS, G2?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Yeah it's unfortunate, from everything I checked over, if my PSU hadn't been faulty, it might've booted up first time.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I'd say DOA's occur any where from .5%-5% of the time depending on the brand and model (assuming it's not a cheap china model which could be 50%), unless the company does a factory check on every unit (extremely rare but some high end products have this done) For the GS it's probably around 1-2% DOA since it's a fairly decently built product but there is still a chance of defects

https://linustechtips.com/main/topic/631048-psu-tier-list-updated/ Tier Breakdown (My understanding)--1 Godly, 2 Great, 3 Good, 4 Average, 5 Meh, 6 Bad, 7 Awful

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I wish I could have those odds at getting good things from unboxings from any game. 

 

Thanks though, I'm glad it was as rare as I thought. If I were to send it back to newegg should I just include power supply or send everything back?

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Solution
3 minutes ago, Lollo said:

I wish I could have those odds at getting good things from unboxings from any game. 

 

Thanks though, I'm glad it was as rare as I thought. If I were to send it back to newegg should I just include power supply or send everything back?

Well it is rare but 1 out of 50 is still significant (and as I said it can be higher if a cheaper product 1/20 for a lot of items and much much higher for really cheap crap)

 

And yes you send everything, the packaging any included info etc, if it came in the box send it back with the box

https://linustechtips.com/main/topic/631048-psu-tier-list-updated/ Tier Breakdown (My understanding)--1 Godly, 2 Great, 3 Good, 4 Average, 5 Meh, 6 Bad, 7 Awful

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
Just now, AresKrieger said:

Well it is rare but 1 out of 50 is still significant (and as I said it can be higher if a cheaper product)

 

And yes you send everything, the packaging any included info etc, if it came in the box send it back with the box

Ok, thanks

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I recommend doing it with EVGA instead 

If you ask they will pay for shipping

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 hour ago, thekeemo said:

I recommend doing it with EVGA instead 

If you ask they will pay for shipping

Newegg pay the return shipping if the item is faulty. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
1 hour ago, lee32uk said:

Newegg pay the return shipping if the item is faulty. 

Good to know

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I honestly had never any faulty PC hardware except the one motherboard which i did fuck up and made an RMA. 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Power Supplies

×