Computer Lounge reinforces Asus' poor quality control on ROG Swift PG279Q

[sof006]

Thats disgraceful. I thought ASUS's slogan was Inspiring Innovation, Persistent Perfection... This is not that.

 

I have a £130 monitor at home made by LG that is so much better than this, no back light bleed and its IPS grade quality.

[Tic-Tac]

Actually that M7E sample looks pretty good in my books but the rest 19 of them are.....well not that good and surely not worth 850€ !!!!!!!!! 

 

It's very strange for them not having some kind of policy or contract clause for that QC with panel manufacturers like AU Optronics, Samsung etc. There must be some kind of QC policy when you're releasing "high quality" panel on the market for a damn 850€ OR they are ordering super-cheap panels from AUO  and margins are theirs, oh well....

 

Either way, this kind of behavior must be regulated by the law 100%. Law action suits must apply in most cases where a Company deliberately selling BAD product for a premium price and all that under the umbrella of FALSE ADVERTISING in this case because this is NOT A PREMIUM MONITOR.

 

I wonder how come all those Apple Cinema Displays don't ever have any of these problems hmm

 

 

[Guest Kloaked]

13 hours ago, Hunched said:

This happens to all IPS panels, not just Asus (since they don't even make the panels anyway)

I don't recommend IPS because of this, it's actually plagued.

Wrong. 

[patrickjp93]

13 hours ago, Hunched said:

This happens to all IPS panels, not just Asus (since they don't even make the panels anyway)

I don't recommend IPS because of this, it's actually plagued.

Their ProArt monitors have no such issue, and they're not that pricey.

[Valentyn]

48 minutes ago, patrickjp93 said:

Their ProArt monitors have no such issue, and they're not that pricey.

Honestly this is what acceptable BLB looks like; and that's on an Ultrawide where bleed and even IPS glow is more pronounced. Anyone paying even close to $1000 should never accept those clearly faulty panels from Asus.

[patrickjp93]

37 minutes ago, Valentyn said:

Honestly this is what acceptable BLB looks like; and that's on an Ultrawide where bleed and even IPS glow is more pronounced. Anyone paying even close to $1000 should never accept those clearly faulty panels from ASUS.

I mean it's fine to complain about the Swift's backlight bleed, but it's BS to say all of ASUS' monitors have BLB problems. My whole family uses their $300 ProArt monitors and none of them has BLB.

[Valentyn]

Just now, patrickjp93 said:

I mean it's fine to complain about the Swift's backlight bleed, but it's BS to say all of ASUS' monitors have BLB problems. My whole family uses their $300 ProArt monitors and none of them has BLB.

Oh certainly, my current main gaming monitor is the Asus ROG Swift, and it's been fantastic bar a tiny dead pixel middle bottom.

Although as it stands Asus do need better quality control if so many are severely affected. The Asus monitor warranty and RMA system in the EU is also horrific, so better QC alleviates a lot of issues.

[samcool55]

Well, isn't this what you would expect?

I mean let's be honest, Asus puts as the first one a monitor on the market with 144Hz, G-sync, IPS and a nice res on the market.

The "perfect" monitor a lot of people were waiting for, and ready to throw a pile of money at it.

And sales go through the roof compared to other gaming monitors.

 

And as we all know producing such thing is stupidly expensive and difficult. And suddenly producing such thing in a really high amount compared to similar products is going to bring some challenges with it.

 

And Asus had 2 options, keep the QC up and be sure that they delivered perfect monitors.

Or loosen op the QC requirements and keeping up with the demand.

 

I'm not saying they are selling millions of it, but the amount they sell is a lot more compared to their competitors.

[Hunched]

5 hours ago, Kloaked said:

Wrong. 

Wow what a useful post.

No wonder you have 10k posts.

[Guest Kloaked]

1 minute ago, Hunched said:

Wow what a useful post.

No wonder you have 10k posts.

Thanks. I appreciate the kind gesture, my good man.

[zMeul]

23 hours ago, Dan Castellaneta said:

Yet another reason why I don't and never will buy Asus.

except for routers; their routers are really good

 

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[WelshDdraig]

Damn that is pretty bad back-light issues. I know that you will experience some back-light issues on IPS - no matter the brand or panel maker, but if I bought this monitor and it had that level of back-light bleed, I would be returning it in a heart beat. 

[Curufinwe_wins]

18 hours ago, Prysin said:

Well, this is a retail company. Their mission is to sell you stuff. If they have dodgy products, then said product not only reflects badly on Asus, but also the retailer.

So when a retail company goes as far as saying "this isnt as good as you think", then they are betraying their own cause for the sake of protecting the customer.

Their cause, after all, is to sell you this monitor. That is what they are there for.

By saying "dont buy this, buy something else", they are sacrificing their own profits for the sake of being nice. Being nice doesnt make you money (cough just look at AMD). It gives you "cred" among consumers, but it does not make money. So Computer Lounge in this case is willing to sacrifice profit in order to inform their customers that one of THEIR chosen products that THEY chose to sell in the first place, is not up to snuff.

Well yes, but fanboys buy anyways, and even if this product doesn't help them gain more of the market, its such a stupid high margin "cutting-edge" product that Asus is totally fine with the publicity trade off. (Obviously or they would have actually done something about the issue).

[EChondo]

Some might already know my position on Asus, but just in-case, I will never buy a Asus product. They have horrible customer service and many of their products have broken on me. I refuse to even look at their products at this point.

 

Having said that, I mainly only buy Dell monitors, I have a U2414H and a U2312HM. My U2414H has very slight backlight bleed in the top right corner, but everywhere else on the monitor is pure black. My U2312HM has ZERO blacklight bleed.

 

So, it happens, but choosing IPS does not mean that blacklight bleeding will always be an occurrence on all monitors.

[SurvivorNVL]

23 minutes ago, EChondo said:

Some might already know my position on Asus, but just in-case, I will never buy a Asus product. They have horrible customer service and many of their products have broken on me. I refuse to even look at their products at this point.

 

Having said that, I mainly only buy Dell monitors, I have a U2414H and a U2312HM. My U2414H has very slight backlight bleed in the top right corner, but everywhere else on the monitor is pure black. My U2312HM has ZERO blacklight bleed.

 

So, it happens, but choosing IPS does not mean that blacklight bleeding will always be an occurrence on all monitors.

This is why I yearn for more Dell releases with G-Sync and Freesync, their software support and calibration is wonderful, and the quality of their Ultrasharp line and laptops has won me over.  Still dying for a 32" 4K AMVA+ monitor.  That'd make me happy.  It's not OLED, but it'll work fine for a decade until OLED is cheaper.

[EChondo]

2 minutes ago, SurvivorNVL said:

This is why I yearn for more Dell releases with G-Sync and Freesync, their software support and calibration is wonderful, and the quality of their Ultrasharp line and laptops has won me over.  Still dying for a 32" 4K AMVA+ monitor.  That'd make me happy.  It's not OLED, but it'll work fine for a decade until OLED is cheaper.

I love Dell for monitors, their newer ones with the top of the line features(high resolution, g/freesync) are expensive, but their standard 1080p, 60Hz, IPS monitors are so damn reasonably priced and you get great aesthetics(thin bezel, adjustable stand(pivot, rotate, swivel), tons of video ports). They're usually $250 or so, but you can find them on sale for $200 or less year round.

 

I don't think I'll buy any other monitor brand out there, Dell just has the way better package.

[SurvivorNVL]

1 minute ago, EChondo said:

I love Dell for monitors, their newer ones with the top of the line features(high resolution, g/freesync) are expensive, but their standard 1080p, 60Hz, IPS monitors are so damn reasonably priced and you get great aesthetics(thin bezel, adjustable stand(pivot, rotate, swivel), tons of video ports). They're usually $250 or so, but you can find them on sale for $200 or less year round.

 

I don't think I'll buy any other monitor brand out there, Dell just has the way better package.

I wish I had the cash to burn on their OLED monitor.  I might just get those Infinity Edge displays when they're out.  They're close to perfect.

[Prysin]

5 hours ago, Curufinwe_wins said:

Well yes, but fanboys buy anyways, and even if this product doesn't help them gain more of the market, its such a stupid high margin "cutting-edge" product that Asus is totally fine with the publicity trade off. (Obviously or they would have actually done something about the issue).

fanboys arent the biggest part of your revenue. That is sales to new customers. A fanboy bought this monitor regardless, he or she doesnt go out of their way to buy many many more.

[Tic-Tac]

Dell just needs to produce IPS panel version of S2716DG  and that's it! They will own the market, game over. 

[Curufinwe_wins]

9 hours ago, Prysin said:

fanboys arent the biggest part of your revenue. That is sales to new customers. A fanboy bought this monitor regardless, he or she doesnt go out of their way to buy many many more.

How many new customers are going to be buying the 1200 3440x1440p G-sync panel?

 

This isn't a mainstream product.

[LAwLz]

On 2/6/2016 at 1:12 AM, Hunched said:

This happens to all IPS panels, not just Asus (since they don't even make the panels anyway)

I don't recommend IPS because of this, it's actually plagued.

I've seen this "it happens on all IPS monitors" quite a lot in this thread. Where did everyone get this idea from? 

 

All LCD monitors (including TN and IPS) have backlight bleeding. So not buying an IPS monitor because of backlight bleeding is pretty silly, unless you are getting an OLED screen. What you are probably thinking of is IPS glow. That's not what the video is talking about though. 

 

IPS glow = something that only happens on IPS screens. It's when there is a "glow" when you look at it from extreme angles (where TN panels usually just crap themselves). 

 

Backlight bleed = bright spots usually in the corners. Can be seen when looking straight at the monitor. Can happen on any monitor with backlights.

 

 

On 2/6/2016 at 2:26 AM, Hunched said:

If anything everyone should be pissed at Samsung, LG, and AUO for making all these flawed IPS panels. They're the ones making the fuckin things...

People are getting mad at the middle man, the guys that built nothing except for the frame, stand, and OSD. 

Why aren't Samsung, LG, and AUO doing any quality control before sending their panels out to Dell, Asus, BenQ, Acer, and everyone else? 

The panel makers are doing QC. That's why panels gets different ratings. For example Dell only buys grade A+ panels for their Ultrasharp series. If you buy one of the cheap Korean monitors you might get an A- or B grade panel. 

 

In the case of these high refresh rate IPS monitors there might not be enough to accurately bin them, or Asus (and possibly other OEMs as well) might buy panels from different grades just to meet demand.

 

 

 

Big thumbs up to Computer Lounge for doing this test. 

[Hunched]

4 hours ago, LAwLz said:

I've seen this "it happens on all IPS monitors" quite a lot in this thread. Where did everyone get this idea from? 

 

All LCD monitors (including TN and IPS) have backlight bleeding. So not buying an IPS monitor because of backlight bleeding is pretty silly, unless you are getting an OLED screen. What you are probably thinking of is IPS glow. That's not what the video is talking about though. 

 

IPS glow = something that only happens on IPS screens. It's when there is a "glow" when you look at it from extreme angles (where TN panels usually just crap themselves). 

 

Backlight bleed = bright spots usually in the corners. Can be seen when looking straight at the monitor. Can happen on any monitor with backlights.

 

 

The panel makers are doing QC. That's why panels gets different ratings. For example Dell only buys grade A+ panels for their Ultrasharp series. If you buy one of the cheap Korean monitors you might get an A- or B grade panel. 

 

In the case of these high refresh rate IPS monitors there might not be enough to accurately bin them, or Asus (and possibly other OEMs as well) might buy panels from different grades just to meet demand.

 

 

 

Big thumbs up to Computer Lounge for doing this test. 

TN panels are nowhere near as plagued by backlight issues as IPS, and on VA panels it's almost a non-existent issue.

It's one of the big strengths of VA, being nearly immune to this issue.

 

Backlight issues are not even close to being as likely to happen across TN, IPS, and VA. IPS has the issue more by a landslide.

Or maybe it is the glow, but everything I see aren't shots taken from extreme angles which you claim is the only way it's visible.

[Tic-Tac]

11 hours ago, LAwLz said:

In the case of these high refresh rate IPS monitors there might not be enough to accurately bin them, or Asus (and possibly other OEMs as well) might buy panels from different grades just to meet demand.
 

What demand? Come on man! Here, we're talking about some ENTHUSIAST-grade monitors, pretty expensive ones also, there is no such big demand for these kind of products you know. I bet that bigger demand is for Dell's Ultrasharp line and then again they have way better QC than those Taiwanese. So all these stories that "Asus buys panels with different grades (READ : C,B) just to meet demand" is pure nonsense.

 

The fact is : They are ultra-cutting all the costs from the start and deliberately ordering cheap-crap panels from AUO, assemble them even crapier, sell them, 300% ROI, bingo! boom! PROFIT!

 

And that's all! There is no "Poor Asus" , "Poor Asus the middleman" , "Panel manufacturers are to blame" no no no, it's just a pure business strategy, greedy one of course.

 

We are the cattle, we who are buying that subpar crap and paying ultra-premium for a poorly made product.

[Mihle]

This problem get solved when every monitor is OLED

[Praesi]

On 6.2.2016 at 1:15 AM, Hunched said:

All IPS panels are this bad with backlight bleed.

There is no IPS monitor you can buy and be safe from backlight bleed. 

Acer and Asus both us AUO panels primarily, as does basically everyone who isn't Samsung or LG.

Not true. There is a difference between ips glow and blb. My Monitor is perfect.