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Warranty support ratings.

16 minutes ago, wcreek said:

Your scoring is a little weird, how is Gigabyte in comparison to MSI in terms of product quality and customer service?

Quality same service worse

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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1 hour ago, thekeemo said:

Quality same service worse

Ah okay. 

Well I was thinking that from the recent video from TekSyndicate about the Gigabyte booth at Computex. There were some pretty interesting mobos. Though mostly for X99 but it sounds like some of them will come for Z170.

a Moo Floof connoisseur and curator.

:x@handymanshandle x @pinksnowbirdie || Jake x Brendan :x
Youtube Audio Normalization
 

 

 

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ASUS UK RMA

Literally the worst service I have ever used, 15 E-Mails, get nowhere, in the end they are saying that they do not actually have to repair anything and pull a faked piece of information from their "homepage" And they said to talk to amazon to refund my board (This board had a 3 year warranty, was untested for 2 years and was DOA :( ) And of course amazon denied it because it wasnt within a month, I tell ASUS That and they told me to keep persisting, I eventually stopped all contact until a few months later I met an ASUS representative at an event, he was nice and we started talking about RMA Experiences with companies, saying about how some companies are better then others, I had the board with me at this event and he gave me his business card saying to emial him when I get home and to get the RMA sorted as I have been mistreated.

 

I email him and he tells me that amazon have a special deal with ASUS Where they will take the motherboard and basically put it in the bin, as opposed to ASUS Taking it and repairing it, I ask for a quote from him in clear writing to message the amazon live support, this time they were much helpful and I was able to get the board returned in a matter of minutes, I thanked the rep and went on with my day, I got an email a few days later back asking about how it went, and replied happily saying that it went exactly as hoped.

 

Intel RMA (I get to rewrite this in a few days :( )

The best example of customer service that every company should aspire to, I purposely killed my CPU A long time ago and they were very helpful in the regard that they didnt ask any questions and just schedulded a pickup with DHL For me to ship the CPU To them, to where it would be promplty thrown in the bin, I got a new CPU back within 5 Days of starting the CPU, which I then sold BNIB.

 

 

 

TL;DR

ASUS RMA Crap unless you have contacts.

Intel RMA = God Tier.

My current build - Ever Changing.

Number 1 On LTT LGA 1150 CPU Cinebench R15

http://hwbot.org/users/TheGamingBarrel

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4 minutes ago, TheGamingBarrel said:

 

Fill. Out. The. Form.

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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That is like 5 entries today

Anyway one person had his standards substantially lowered by HP to the point where a 4.75 was "the best experience ever" and G.Skill seems solid

regarding your comment @runit3 there is no "not sure" answer because the score cant be "this or this".

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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12 hours ago, thekeemo said:

That is like 5 entries today

Anyway one person had his standards substantially lowered by HP to the point where a 4.75 was "the best experience ever" and G.Skill seems solid

regarding your comment @runit3 there is no "not sure" answer because the score cant be "this or this".

Makes sense, I just went with my best educated guess. I was surprised that no one else had a G.Skill experience, although with the quality of their products and the service I got, I don't think there's too many people out there motivated (in a bad way) to tell about their experience.

LanSyndicate Build | i5-6600k | ASRock OC Formula | G.Skill 3600MHz | Samsung 850 Evo | MSI R9-290X 8GB Alphacool Block | Enthoo Pro M | XTR Pro 750w | Custom Loop |

Daily | 5960X | X99 Sabertooth | G.Skill 3000MHz | 750 NVMe | 850 Evo | x2 WD Se 2TB | x2 Seagate 3TB | Sapphire R9-290X 8GB | Enthoo Primo | EVGA 1000G2 | Custom Loop |

Game Box | 4690K | Z97i-Plus | G.Skill 2400MHz | x2 840 Evo | GTX 970 shorty | Corsair 250D modded with H105 | EVGA 650w B2 |

 

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XFX is decent.

They give gifts (not amazing ones but gifts nonetheless)

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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10 hours ago, thekeemo said:

XFX is decent.

They give gifts (not amazing ones but gifts nonetheless)

First good thing I have ever heard regarding XFX CS.  :o

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1 minute ago, stconquest said:

First good thing I have ever heard regarding XFX CS.  :o

I haven't heard much bad..

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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1 minute ago, thekeemo said:

I haven't heard much bad..

Some friends had problems with MIRs, it skews my perception of them.  I know this though, it is just a bias that I fight off.

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21 minutes ago, stconquest said:

Some friends had problems with MIRs, it skews my perception of them.  I know this though, it is just a bias that I fight off.

Actually that is interesting. I've never heard any mir stories.

On a side note I have heard of xfx being worse than it used to be due to cutting down on their warranty length.

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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It's been a couple weeks, but I finally got around to submitting my warranty experience with WD :)

 

Edit: @thekeemo, I wrote a bit much in my form. Sorry about that :/ But since it's fresh in my mind I wanted to give all the details

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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4 minutes ago, Energycore said:

It's been a couple weeks, but I finally got around to submitting my warranty experience with WD :)

 

Edit: @thekeemo, I wrote a bit much in my form. Sorry about that :/ But since it's fresh in my mind I wanted to give all the details

no such thing as too much

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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oh cmon wd you were this close to a 9/9

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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2 minutes ago, thekeemo said:

oh cmon wd you were this close to a 9/9

What did they fuck up? If I may

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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Just now, Energycore said:

What did they fuck up? If I may

Receipt required.

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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1 minute ago, thekeemo said:

Receipt required.

I see. Yeah thankfully I learnt to keep my receipts in the same box as my unused hardware xD

 

I'll gladly give them the 8.5

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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1 minute ago, Energycore said:

I see. Yeah thankfully I learnt to keep my receipts in the same box as my unused hardware xD

 

I'll gladly give them the 8.5

Its a full point sorry :/

Its a pretty big one because they can be lost, you might live in a country without official resellers or you might have bought it used.

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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14 minutes ago, thekeemo said:

Its a full point sorry :/

Its a pretty big one because they can be lost, you might live in a country without official resellers or you might have bought it used.

Alright. I'm not sure the people I got the drive from are "official" resellers though :P

 

But they did require it and once submitted (even though it was in spanish and from a pretty sketchy store) didn't ask questions.

We have a NEW and GLORIOUSER-ER-ER PSU Tier List Now. (dammit @LukeSavenije stop coming up with new ones)

You can check out the old one that gave joy to so many across the land here

 

Computer having a hard time powering on? Troubleshoot it with this guide. (Currently looking for suggestions to update it into the context of <current year> and make it its own thread)

Computer Specs:

Spoiler

Mathresolvermajig: Intel Xeon E3 1240 (Sandy Bridge i7 equivalent)

Chillinmachine: Noctua NH-C14S
Framepainting-inator: EVGA GTX 1080 Ti SC2 Hybrid

Attachcorethingy: Gigabyte H61M-S2V-B3

Infoholdstick: Corsair 2x4GB DDR3 1333

Computerarmor: Silverstone RL06 "Lookalike"

Rememberdoogle: 1TB HDD + 120GB TR150 + 240 SSD Plus + 1TB MX500

AdditionalPylons: Phanteks AMP! 550W (based on Seasonic GX-550)

Letterpad: Rosewill Apollo 9100 (Cherry MX Red)

Buttonrodent: Razer Viper Mini + Huion H430P drawing Tablet

Auralnterface: Sennheiser HD 6xx

Liquidrectangles: LG 27UK850-W 4K HDR

 

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Now that my experience with Gigabyte and Razer is complete, I've submitted a form for each.

Gaming - Ryzen 5600x | 32GB 3200mhz  Vega 56 | 1TB NVME | 500GB NVME

Home Server - Ryzen 2700x | 16GB 3400mhz |  RX 550 | 500GB NVME 11x2TB HDD 

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On 6/26/2016 at 3:36 PM, thekeemo said:

2 new companies Razer and Bequiet! and  the best score for Gigabyte yet! @suchamoneypit @DarkBlade2117

Another example of goodies they sent instead of one fan they sent me two, which I only asked for one.

 

 

i7-6700k  Cooling: Deepcool Captain 240EX White GPU: GTX 1080Ti EVGA FTW3 Mobo: AsRock Z170 Extreme4 Case: Phanteks P400s TG Special Black/White PSU: EVGA 850w GQ Ram: 64GB (3200Mhz 16x4 Corsair Vengeance RGB) Storage 1x 1TB Seagate Barracuda 240GBSandisk SSDPlus, 480GB OCZ Trion 150, 1TB Crucial NVMe
(Rest of Specs on Profile)

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1 minute ago, DarkBlade2117 said:

Another example of goodies they sent instead of one fan they sent me two, which I only asked for one.

Send me one! 212 fan dying..

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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3 hours ago, thekeemo said:

Send me one! 212 fan dying..

Looking to get a heatsink without a fan to save some cash lol

 

 

i7-6700k  Cooling: Deepcool Captain 240EX White GPU: GTX 1080Ti EVGA FTW3 Mobo: AsRock Z170 Extreme4 Case: Phanteks P400s TG Special Black/White PSU: EVGA 850w GQ Ram: 64GB (3200Mhz 16x4 Corsair Vengeance RGB) Storage 1x 1TB Seagate Barracuda 240GBSandisk SSDPlus, 480GB OCZ Trion 150, 1TB Crucial NVMe
(Rest of Specs on Profile)

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