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Games closing to desktop after playing awhile

Go to solution Solved by killz2much,

Well I know it's been awhile, mainly because I had since resorted to some Blue screen of death forums to try and resolve the issue.

 

I have luckily since fixed the problem though.

For those interested in what fixed it, here it is:

 

Well after testing each part seperately and having BSOD's ever time, I started sending everything back one at a time.

 

Went and bought a new 4770k, installed it, same problem. Returned it.

RMA'd the motherboard, this did infact fix one of the problems, it seemed like the SATA controler on the old board was defective, since it would not boot if the sata was set to RAID instead of AHCI, the new boad however had no problems, however the BSOD's still persisted.

Finnally, tried to return the ram to my local retailer Canada Computers, keep in mind that this is about 1 mounth and a half after I bought it with only a 14 day return policy. Well, because I spend alot of money there they actually took the return of all 32gb of the patriot ram, and I got myself 32 gb of Corsair Vengeance.

 

This fixed the problem, After replacing the ram, the BSOD's have stoped, and I was able to overclock the CPU back to 4.5Ghz at 1.25 volts and I didn't bother experimenting more with it.

 

Goes to show that even a combined total of more then 100 hours of Memtest with single card, two cards, all cards installed couldn't find an error, when there was one to begin with. I suspect that the ram didn't like the new haswell chips and was crashing because of incompatiblilty.

I would really appreciate if someone could help me figure this out here. So, I built a new computer a week or so ago, and I have been having problems since the begining.

 

To begin with, here are my specs:

 

[Case] NZXT Phantom 820
[CPU] I7 4770k @ 4.4Ghz
[GPU] SLI EVGA 780GTX SC
[Ram] 32Gb Patriot Black Mamba 1600Mhz
[Mobo] Asus Sabertooth Z87
[PSU] 1500W Silverstone ST1500
[sSD] Raid 0 Samsung 840 Pro
[Cooler] Swiftech H220 Liquid Cooler
[MISC] A couple AP Corsair Fans

 

And here's a video of it:

 

So, at the begining I had a set of defective ram, that wasen't detected by Memtest86+. This took awile to figure out but that's fine. Now the computer is completly stable and so far void of any bluescreen errors. However, during any game I play, it will randomly close itself after having played it for quite a bit. By quite a bit, I mean roughly 1-2 hours. This so far has happened in Dota2,PlanetSide2 and Grid2.

 

Now to be sure it's clear, it only CLOSES, theres no "Not responding error" and I get no indication of anything failling. Event viewer has no critical, error or warning messeges and everything else that could be running in the background continues to run. Here's what I've tried.

 

-Memtest86+

-RegCure Pro

-Updating Windows

-Restarting

-Windows fixit

 

Does anyone have any ideas?

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What programs do you have running in the background?

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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I would try closing and stopping processes for absolutely everything you can that isn't directly needed to play the game. Most likely it's some kind of fighting going on between the game and something else running. From there, just keep adding them back until you find the culprit.

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Alright, ill close everything and try it again.

 

Just to answer the other questions im runing the following in the background at all times:

 

EVGA Precision

SpeedFan

CPU-Z

Steam

FireFox

Corsair Vengeance controler

CyberPower power panel (For my battery backup)

 

Because it takes awhile for the crashes to happen, I might not reply again until tomorow morning since its already almost midnight.

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I use to get that problem after 30 mins.  I found updating my firmware on my mobo worked. Mine ended up being the audio firmware and if its realtek audio its had issues in the past with games.  I had this issue with LOL, BC2 and BF3 till i updated my audio Firmware

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I use to get that problem after 30 mins.  I found updating my firmware on my mobo worked. Mine ended up being the audio firmware and if its realtek audio its had issues in the past with games.  I had this issue with LOL, BC2 and BF3 till i updated my audio Firmware

Ill check that out too, been playing some dota for the past hour with no crash yet, with nothing but EVGA precision in the background, keeping fingers crossed.

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I sometimes have that problem with DOTA2. Very rare but it happens. Game just closes and I'm back to the desktop. Have no idea what's causing it.

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Alright, so now it makes even less sense. When I try to run games with out EVGA precision runing on the side, I can barely get the games to run for 10 minutes before they crash. On the other hand, its not the same time of crash, in this instance the game sound will glitch out and then the game will freeze, forcing me to CTR-ALT-DLT and end process.

 

Hmm, ill see if disabling the SLI and leaving the second card out makes any diffrence latter on in the day.

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Yeah. SLI could be causing the issue.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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your overclock isn't stable, CPU isn't getting enough voltage.

 

Just because your PC passes stress testing doesn't mean the overclock is 100%, the games will be doing something with the CPU and the CPU can not handle with the current overclock and voltage and is closing the game down, I had this problem too.

 

From experience i have found the lowest voltage you can pass a stress test on, isn't always the most stable in games, and i have had to knock it up one to get it stable in games. 

 

Id advise you knock the Overclock down to 4.3Ghz and use it on that for a while and see if the problem goes away, if it does then you can start tuning it running games....

 

I'd recommend you use mafia 2 benchmark, i have always found that to be a good indicator whether the overclock is stable enough for games, if its not it shuts down before it finishes usually.

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From experience i have found the lowest voltage you can pass a stress test on, isn't always the most stable in games, and i have had to knock it up one to get it stable in games.

 

I agree with this. I had my 3570k at 4.4ghz, and it was stable during stress testing with both Prime95 and IBT, but a few weeks later, I had games crashing on me from the overclock. No hang, no lockup, just crashing to desktop. Weird since the workload of a game was nowhere near that of a synthetic load.

 

With the length of time needed to cause a crash, I'm sure it's quite the headache for you. I would try each GPU on it's own and see if it still happens. What are the temps like? If it still happens, I would try bumping down your multiplier once notch as Skank suggested, and see if it happens.

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When overclocking, run the Blend test as well on P95. It'll test a lot of RAM.

"It pays to keep an open mind, but not so open your brain falls out." - Carl Sagan.

"I can explain it to you, but I can't understand it for you" - Edward I. Koch

"I didn't die! I performed a tactical reset!" - Apollolol

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Alright, so i've brought down the multiplier to 4.3Ghz, and now im testing again, will take awhile to get a definitive answer so ill get back to it.

 

I haven't tried one card at a time yet, since when I did run prime95, 2 of the threads got an error in the first 10 minutes, while when I previously ran it over night, I had no such thing, ill run prime95 overnight again later.

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don't use prime95 on haswell its not recommended. can't remember why, use OCCT instead.

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Alright, so i've continued testing, im pretty sure that its currently the cpu, or something affecting it seriously. Ive been using occt to stress test it and i have been unable to get anything stable past 8 or so minutes. I've even brought it done to 4.0Ghz at 1.250volts and its still unstable.

Also unfortunetly when the games do close, there is no event viewer at all for it. I had already checked that and had mebtioned it in the original post.

Im gonna try bringing it to stock speeds and see if even that is stable once i get off work.

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Alright I just did an OCCT stress test with the CPU set back and stock settings and an error was found within the first minute of the test. Im not sure if it's the OCCT that's bugged or if there's something seriously wrong with the cpu, but ill try prime95 later tonight to see if the produces the same problem, unless there's a serious reason to not use Prime95.

 

EDIT: Just ran it again, (at stock speeds), this time it blue screened after rougly 5 minutes of the test. The bug check string was PAGE_FAULT_IN-NONPAGED_AREA with a crash address of ntoskrnl.exe+75c00.

It seems to indicate bad ram among other things, though the ram has passed memtest86+ at 9 + hours twice now.

 

Is it possible for the ram to be incompatible with the board, but because it's not really "Running" when memtest is on, it doesen't detect errors?

The ram model is : Patriot Viper 3 Mamba Black 16GB (2x8GB) DDR3 1600MHz CL9 DIMMs (PV316G160C9K)  I have two kits of these but during the tests I only ran 16gb, not 32gb.

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Ill be running memtest86 all day as I go to work, this will be the third run though, since the last 2 didn't find any errors at all.

Let's say it doesen't find any errors again, what's the next step to take? I honestly don't know what else could be causing instability.

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So memtest is currently on hour 10 with 6 passes and no errors. Ill leave it overnight more, but it doesent seem to be the ram so far.

If this isint it i am sooo lost on what could ge causing this. If its the motherboard, im way out of the return policy and havent been able to find the receipt refently.

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Sign.... Alright, well just stopped my memtest86+ test. Ran for a total of 31 hours with 18 passes and 0 errors.

Here's the pic:

 

20130707_1936161.jpg

 

Im gonna try running prime95 small ftt test right now and see if it crashes immediatly like OCCT.

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Well, currently still runing the small ftt test at the moment, everycore is still going and it's been 3 times as long as OCCT. Im gonna turn it off for now and then let it run over night later.

 

Since it hasen't been used in the past 32 hours, im gonna go see if the games are still closing anyway.

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