Huge list of failure rates for all PC components!

[hawaiims]

Please use the search function in your browser (Control+F) to find particular brands or models. My apologies if there are strange translations errors due to my English level.

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(Article for the 11th period)

 

The conclusion part is still being edited.

Introduction:

 

If there is an unknown when being recommended and buying a product, it's the reliability of the product. The reputation of the manufacturer is there to reassure us, but from one model to another, the reliability can vary tremendously, and even well known manufacturers are not saved from having slip-ups.

 

Even though as we say in financial markets past performance is not an indicator of future performance,  today we publish part of the statistics on return rates at our disposal. It is important to take a step back when looking at these numbers, after all a decent part of these products have already become obsolete. Nevertheless, these statistics are informative and allow us to point the finger at certain products or manufactures from which we hope improvements will come in the future.

 

All these numbers come from an unnamed large French online store, which provided the statistics to hardware.fr

 

How is a product declared defective? There are two possibilities. Either a technician will consider through an exchange such as a phone call with a customer shows that the product does not work, or if there is a doubt, the product in question will be tested to validate the failure of said product.

 

We have to add that these statistics are limited to products sold by this e-vendor, and returns done specifically to said vendor, which is not always the case because people will sometimes return the product to the manufacturer, however this is a minority of the cases during the first year of a purchase, especially the online retailer will pay for return shipping. Some products however incite direct manufacturer returns through return stickers in the product box, this is notably the case for watercooling kits from Corsair.

 

Unfortunately there exists no other medium to get more trustworthy statistics. After all, who would believe the return rates given directly from a product's manufacturer?

 

These return rates concern inventory sold between October 1st 2013 and April 1st 2014, for returns created before October 2014 or in other words 6 months to 1 year of product lifespan. The evolution of return rates generally forms a flattened U shape with a practically flat bottom. These numbers then concern the first part of the product life when return rates are high.

 

The statistics by brand are based on a minimum of 500 products sold, those by model with a minimum of 100 products sold.

 

Return rates are compared to the previous article published in April 2014.

 

Motherboards:

 

- Gigabyte 2,51% (vs 2,02%)
- MSI 2,65% (vs 2,60%)
- ASUS 2,86% (vs 2,31%)
- ASRock 2,99% (vs 2,27%)

 

As with the previous period, of note is an increase in return rates due to failure for motherboards. All manufacturers see their rates increase, even if it's in a minor way for MSI. This permits MSI to go from 4th to 2nd place, positions exchanged with ASRock, with Gigabyte staying in the lead. The different manufacturers are however all relatively close to each other.
 

Here are the 10 most returned models:

 

- 8,80% ASUS Rampage IV Extreme
- 8,05% ASRock AD2550B-ITX
- 7,93% ASRock FM2A88M Extreme4+
- 7,25% ASRock 970 Extreme3 R2.0
- 7,20% ASUS Maximus VI Extreme
- 5,95% ASRock 970 Pro3 R2.0
- 5,93% MSI Z87I
- 5,56% Gigabyte GA-990XA-UD3
- 5,26% ASRock 990FX Extreme3
- 5,06% ASUS Maximus VI Formula
- 5,05% ASRock FM2A55M-VG3

The Rampage IV Extreme was already in the front position 6 months ago. It might be partly to explain due to the important stress it's exposed to as a board for overclocking fanatics, nevertheless the rate is still very high. Other motherboards don't have the same excuse however, we can see that AsRock three AsRock AM3+ models with 4 stateOn note la présence de trois modèles AM3+ ASRock with 4 phase power designs with lower rates.

Broken down by chipset, the failure rate is as follows :

- 3,41% Z87
- 3,17% H87
- 2,83% B85
- 1,71% H81

- 3,55% 990
- 3,80% 970
- 2,55% A88X/A85X
- 2,52% A78/A75
- 2,92% A58/A55

With Intel the failure rate is highest for the highest end chipset, probably due to the fact that it's the one that allows overclocking. Here are the rates obtained by manufacturer for Z87:

- Gigabyte 2,18%
- MSI 3,22%
- ASUS 3,67%
- ASRock 4,25%

Gigabyte is the only to have a lower failure rate on  Z87 than it's overall failure rate. In detail here are the return rates for Z87 motherboards:

- 7,20% ASUS Maximus VI Extreme
- 5,93% MSI Z87I
- 5,06% ASUS Maximus VI Formula
- 4,76% ASUS Z87I-PRO
- 4,55% ASRock Fatal1ty Z87 Killer
- 4,42% ASUS Maximus VI Gene
- 4,26% ASUS Z87-PRO
- 4,13% ASUS SABERTOOTH Z87
- 3,65% MSI Z87-G45 GAMING
- 3,48% MSI Z87-G43 GAMING
- 3,37% ASUS Z87-A
- 3,29% ASUS Z87-K
- 2,17% ASUS Z87-PLUS
- 1,92% MSI Z87-GD65 GAMING
- 1,85% MSI Z87-G43
- 1,67% MSI Z87-G41 PC Mate
- 1,39% Gigabyte GA-Z87X-D3H
- 1,14% ASUS GRYPHON Z87
- 0,93% ASRock Z87 PRO3

And for AM3+ motherboards based on AMD 990FX, 990X et 970 chipsets:

- 7,25% ASRock 970 Extreme3 R2.0
- 5,95% ASRock 970 Pro3 R2.0
- 5,56% Gigabyte GA-990XA-UD3
- 5,26% ASRock 990FX Extreme3
- 3,31% ASUS Crosshair V Formula Z
- 3,60% ASRock 970 Extreme4
- 2,14% ASUS M5A97 EVO R2.0
- 1,82% Gigabyte GA-970A-DS3P
- 1,71% ASUS SABERTOOTH 990FX R2.0

 

 

PSU:

 

- FSP Group 0,83% (vs 1,57%)

- be quiet! 0,84% (vs 0,77%)
- Corsair 1,32% (vs 1,52%)
- Cooler Master 1,51% (vs 1,42%)
- Zalman 1,72% (vs 0,84%)
- Thermaltake 1,86% (vs 2,48%)
- Seasonic 2,31% (vs 2,91%)
- Akasa 2,97% (vs 2,39%)
- Cougar 4,74% (vs 1,81%)

 

FSP Group is back in the lead after having lost it in the previous article. The rate for Cougar has attained pretty high levels getting further away from other manufacturers.

 

Here are the 5 most returned power supplies for this retailer:

 

- 5,31% Cooler Master Silent Pro M2 720W 80PLUS Bronze

- 4,70% Akasa Venom Power 750
- 4,69% Akasa Venom Power 850 80PLUS Gold
- 4,46% Cooler Master G550M 80PLUS Bronze
- 4,40% Be Quiet ! System Power 7 700 W 80PLUS Silver

 

Here are the return rates for power supplies betwen 500 and 550W:

- 4,46% Cooler Master G550M 80PLUS Bronze
- 3,39% FSP RAIDER S550 550W 80PLUS Silver
- 2,48% Zalman ZM-500LX
- 2,26% Akasa Venom Power 550
- 1,84% Zalman ZM-500GS
- 1,54% Cooler Master B-Series 500W
- 1,49% Zalman ZM-500GT 80PLUS
- 1,47% Corsair CX500 80PLUS Bronze
- 1,44% Cooler Master GX 550W 80PLUS Bronze
- 1,35% Thermaltake Smart SE 530W
- 1,06% Be Quiet ! System Power 7 500 W 80PLUS Silver
- 1,03% Corsair Builder Series VS550
- 0,92% Cougar PowerX 550 80PLUS Bronze
- 0,90% Corsair CX500M 80PLUS Bronze
- 0,81% Be Quiet ! Pure Power L8 530W CM 80PLUS Bronze
- 0,80% Be Quiet ! Pure Power L8 500W 80PLUS Bronze
- 0,68% FSP HEXA 500
- 0,68% Cooler Master Silent Pro Gold 550W 80PLUS Gold
- 0,64% Akasa Essential Plus 550
- 0,63% Cooler Master G500 Series 80PLUS Bronze
- 0,00% Fractal Design Integra R2 500W

 

And now for those between 600 and 660W:

 

- 3,65% Cougar ST 600
- 3,57% Zalman ZM650-XG 80PLUS Gold
- 2,83% Corsair RM650 80PLUS Gold
- 2,59% Be Quiet ! System Power 7 600 W 80PLUS Silver
- 2,56% Corsair CX600 80PLUS Bronze
- 2,50% Seasonic P-660 Platinum 80PLUS Platinum
- 2,38% Cooler Master G650M 80PLUS Bronze
- 2,21% Corsair CS650 80PLUS Gold
- 1,89% Antec High Current Gamer 620 80PLUS Bronze
- 1,82% Cooler Master Silent Pro M2 620W 80PLUS Bronz
- 1,80% Be Quiet ! Pure Power L8 600W 80PLUS Bronze
- 1,46% Cooler Master G600 Series 80PLUS Bronze
- 1,29% Zalman ZM-600LX
- 0,95% Corsair Builder Series VS650
- 0,72% Akasa Cobra 650
- 0,68% Seasonic X-650 (SS-650KM3) 80PLUS Gold
- 0,59% Corsair CX600M 80PLUS Bronze
- 0,31% Cooler Master B-Series 600W
- 0,00% FSP RAIDER S650 650W 80PLUS Silver

 

Memory:

 

- Kingston 0,36% (vs 0,29%)

- Crucial 0,57% (vs 0,41%)
- G.Skill 0,97% (vs 0,91%)
- Corsair 1,20% (vs 1,41%)

 

For the fifth period in a row, the ranking is unchanged. The failure rate for Corsair, which had increased a bit during the last analysis is going back down.

 

Here are the five most failure prone memory modules:

- 6,01% Corsair VS SO-DIMM CMSO8GX3M2A1333C9
- 5,12% G.Skill SO-DIMM F3-12800CL9D-8GBSQ
- 5,04% Corsair VS SO-DIMM CMSO8GX3M1A1333C9 
- 4,40% Corsair XMS3 CMX8GX3M2A1333C9 
- 3,95% Corsair XMS2 TWIN2X2048-6400

 

Here is more specifically the return rate for 2x4GB DDR3-1600 DIMM kits:

- 3,57% Corsair VS CMV8GX3M2A1600C11
- 3,29% Corsair XMS CMX8GX3M2A1600C9
- 2,75% G.Skill Ares F3-1600C9D-8GAB
- 2,03% G.Skill RL F3-12800CL9D-8GBRL
- 1,96% G.Skill Aegis F3-1600C11D-8GIS
- 1,59% G.Skill X F3-12800CL9D-8GBXM
- 1,48% G.Skill NT F3-1600C11D-8GNT
- 1,42% G.Skill X F3-12800CL9D-8GBXL
- 1,14% Kingston HyperX Genesis KHX1600C9D3K2/8GX
- 0,00% G.Skill X F3-12800CL7D-8GBXM
- 0,67% Corsair Vengeance LP CML8GX3M2A1600C9B
- 0,39% Kingston HyperX Beast KHX16C9T3K2/8X
- 0,33% Kingston HyperX KHX16C9B1BK2/8X
- 0,00% G.Skill Ares F3-1600C8D-8GAB
- 0,00% Kingston HyperX KHX16C9B1RK2/8X
- 0,00% Kingston HyperX Genesis KHX1600C9D3K2/8G
- 0,00% Kingston ValueRAM KVR16N11S8K2/8

 

Graphics Cards:

 

- MSI 2,25% (vs 2,10%)

- Gainward 2,67% (vs 1,97%)
- Gigabyte 2,98% (vs 3,64%)
- ASUS 3,00% (vs 1,92%)
- Zotac 3,09% (vs 1,61%)
- Sapphire 4,04% (vs 2,80%)
- HIS 5,09% (N/A)

 

PNY which until now had the lowest failure rate is not in the ranking any more due to low non Quadro/Tesla sales volumes. Despite an increase in failure rates MSI gets the first place, an increase in failure rates we see across the board. It's HIS's first time in this ranking and it makes a noticeable entry... in last place.

 

Unfortunately this time way too many models have obtained return rates over 5%:

- 15,23% Sapphire HD 7950 With Boost (11196-19)
- 13,85% HIS R9 280X iPower IceQ X² Boost Clock
- 11,97% ASUS Radeon R9 280X R9280X-DC2T-3GD5
- 11,31% Sapphire Radeon R9 280X Dual-X OC UEFI 11221-07
- 10,88% Gainward GeForce GTX 780 Phantom GLH
- 10,68% MSI Radeon R9 270X HAWK
- 10,00% Gigabyte GV-N78TOC-3GD - GeForce GTX 780 Ti
- 9,24% MSI R7970 Twin Frozr 3GD5/OC BE
- 8,86% MSI R9 280X Gaming
- 8,52% MSI Radeon R9 270X GAMING
- 8,20% HIS R9 280X iPower IceQ X² Turbo Boost Clock
- 8,15% Gigabyte Radeon R9 280X GV-R928XOC-3GD-GA
- 7,91% MSI GeForce GTX 780 Twin Frozr GAMING
- 7,78% Gigabyte Radeon R9 280X GV-R928XOC-3GD
- 7,31% Sapphire Radeon R9 280X Dual-X OC 11221-00
- 7,30% Gainward GeForce GTX 770
- 6,94% Sapphire Radeon R9 270X Vapor-XOC 11217-00
- 6,22% Sapphire Radeon R7 250 1 Go GDDR5
- 5,95% ASUS GTX770-DC2OC-2GD5
- 5,63% Sapphire Radeon R9 290 Tri-X OC 11227-00
- 5,62% Sapphire Radeon R9 290 21227-00
- 5,31% MSI R7950 Twin Frozr 3GD5/OC BE
- 5,15% Gainward GeForce GTX 770 Phantom OC
 

The four highest failure rates are occupied by cards based on AMD Tahiti chips, but we also find 2 GeForce with numbers in the alarming two digit range. Here are the numbers attained when regrouping the numbers by GPU:

- 2,53% Radeon HD 7850
- 1,66% Radeon HD 7870
- 10,28% Radeon HD 7950
- 7,63% Radeon HD 7970

- 2,81% Radeon R9 270
- 5,79% Radeon R9 270X
- 8,81% Radeon R9 280X
- 6,63% Radeon R9 290
- 5,58% Radeon R9 290X

- 1,57% GeForce GTX 660
- 2,57% GeForce GTX 760
- 3,16% GeForce GTX 770
- 4,75% GeForce GTX 780
- 2,91% GeForce GTX 780 Ti
- 1,33% GeForce GTX TITAN/BLACK

 

As in the previous period, Tahiti based cards (7950, 7970, 280X) are those which are most often taken back for failure. Litecoin mining might be the perfect excuse for these cards, but it is impossible to find out the impact this has on failure rates. This might partly explain it, but the numbers from the next period (sales form April to October 2014) the 280x are already at 6.83% despite the fact that GPU mining has lost the interest of most. We can then assume that there is a different problem with these cards.

 

Here are the failure rates obtained by GPU (as always for models selling more than 100 copies):

 

Radeon R9 270/270X

- 10,68% MSI Radeon R9 270X HAWK
- 8,52% MSI Radeon R9 270X GAMING
- 6,94% Sapphire Radeon R9 270X Vapor-X OC
- 4,95% HIS R9 270 IceQ X² Turbo Boost Clock
- 4,20% Gigabyte Radeon R9 270X GV-R927XOC-2GD
- 4,43% Sapphire Radeon R9 270 Dual-X OC
- 2,72% Sapphire Radeon R9 270X Dual-X OC
- 0,93% MSI Radeon R9 270 GAMING

Radeon R9 280X
- 13,85% HIS R9 280X iPower IceQ X² Boost Clock
- 11,97% ASUS Radeon R9 280X R9280X-DC2T-3GD5
- 11,31% Sapphire Radeon R9 280X Dual-X OC UEFI
- 9,35% Gigabyte Radeon R9 280X GV-R928XOC-3GD-GA
- 8,20% HIS R9 280X iPower IceQ X² Turbo Boost Clock
- 7,79% MSI R9 280X Gaming
- 7,78% Gigabyte Radeon R9 280X GV-R928XOC-3GD
- 5,68% Sapphire Radeon R9 280X Dual-X OC
- 4,80% Sapphire Radeon R9 280X Vapor-X OC
- 4,35% Sapphire Radeon R9 280X Tri-X OC

Radeon R9 290/290X
- 5,63% Sapphire R9 290 Tri-X OC
- 5,62% Sapphire R9 290
- 4,26% Sapphire R9 290X
- 1,98% HIS Radeon R9 290 H290F4GD

GeForce GTX 660
- 2,12% MSI N660 GAMING 2GD5
- 1,78% MSI N660 TF 2GD5/OC
- 1,70% ASUS GTX660-DC2OC-2GD5
- 1,41% MSI N660-2GD5/OC
- 1,40% Gigabyte GV-N660OC-2GD
- 1,30% MSI N660 GAMING 2GD5/OC
- 1,14% ASUS GTX660-DC2OCPH-2GD5
- 0,91% ASUS GTX660-DC2-2GD5

GeForce GTX 760/770
- 7,30% Gainward GeForce GTX 770
- 5,95% ASUS GTX770-DC2OC-2GD5
- 5,15% Gainward GeForce GTX 770 Phantom OC
- 4,97% Zotac GeForce GTX 770 AMP!
- 2,94% Gainward GeForce GTX 770 Phantom 4 Go
- 2,48% Gigabyte GV-N770OC-4GD
- 2,31% MSI GeForce GTX 770 Lightning
- 1,97% MSI GeForce GTX 770 Lightning LE
- 1,76% MSI GeForce GTX 770 Twin Frozr GAMING OC
- 1,20% MSI GeForce GTX 770 Twin Frozr GAMING 4 Go
- 0,97% Gigabyte GV-N770OC-2GD
- 0,59% MSI GeForce GTX 770 N770-2GD5/OC

GeForce GTX 780/780 Ti
- 10,88% Gainward GeForce GTX 780 Phantom GLH
- 10,00% Gigabyte GV-N78TOC-3GD
- 7,91% MSI GeForce GTX 780 Twin Frozr GAMING
- 4,27% Zotac GeForce GTX 780
- 3,73% Gainward GeForce GTX 780 Phantom
- 3,69% ASUS GTX780-DC2OC-3GD5 
- 3,00% ASUS GTX780TI-DC2OC-3GD5
- 2,00% ASUS GTX780TI-3GD5
- 1,55% Gainward GeForce GTX 780 Ti

 

Hard Drives:

 

- Seagate 0,69% (vs 0,86%)

- Western 0,93 (vs 1,13%)
- HGST 1,01% (vs 1,08%)
- Toshiba 1,29% (vs 1,02%)

 

Good news for our date, the rates are down across the board except for Toshiba. This one exchanges spots with Western Digital and goes form 2nd to 4th place. We have to precise however that unlike the 3 others, returns for Toshiba can ONLY be done through the retailer, so the number may be a bit inflated. For the 2nd time in a row, there are no hard drives with return rates superior to 5%.

 

Here are the 5 least dependable models:

 

- 4,76% WD Black WD4001FAEX 
- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,56% HGST Travelstar 7K1000
- 2,39% Toshiba DT01ACA300 

 

Here is the ranking attained for 3.5" drives sold in more than 100 copies :

2 TB :

- 2,30% Toshiba DT01ACA200
- 1,13% Seagate Desktop SSHD ST2000DX001
- 1,01% WD Green WD20EZRX 
- 0,79% Seagate Barracuda 7200.14 ST2000DM001
- 0,77% WD Red WD20EFRX 
- 0,70% WD Black WD2003FZEX
- 0,63% WD AV-GP WD20EURS 
- 0,56% WD Black WD2002FAEX 
- 0,52% Seagate Enterprise Value ST2000NC001
- 0,44% WD SE WD2000F9YZ
- 0,30% Seagate NAS ST2000VN000
- 0,21% WD RE WD2000FYYZ
- 0,00% Seagate Surveillance ST2000VX000
- 0,00% Seagate Enterprise Capacity ST2000NM0033

3 TB :

- 4,24% WD Black WD3001FAEX
- 3,83% WD SE WD3000F9YZ
- 2,39% Toshiba DT01ACA300 
- 1,89% Seagate Barracuda 7200.14 ST3000DM001
- 1,50% WD Red WD30EFRX 
- 1,12% Seagate NAS ST3000VN000
- 1,08% WD Green WD30EZRX
- 0,57% Seagate Enterprise Value ST3000NC002
- 0,36% Seagate Surveillance ST3000VX000

4 TB :

- 4,76% WD Black WD4001FAEX 
- 1,95% WD RE WD4000FYYZ
- 1,87% Seagate NAS ST4000VN000
- 1,67% WD Red WD40EFRX
- 1,58% Seagate Desktop HDD.15 ST4000DM000
- 1,28% WD Green WD40EZRX 
- 0,63% HGST Deskstar 7K4000
- 0,00% Seagate Enterprise Capacity ST4000NM0033

 

SSDs:

 

- Samsung 0,24% (vs 0,54%)
- Intel 0,27% (vs 0,90%)
- Sandisk 0,29% (vs 0,70%)
- Crucial 0,57% (vs 1,08%)
- Kingston 0,63% (vs 0,72%)
- Corsair 0,87% (vs 0,91%)

 

Samsung retains the first place, but Intel and Sandisk are a hair away from Samsung. Some will note the absence of OCZ, which was the leading brand for failure rates on these statistics for years. The brand is now barely in sale at the retailer from which we get these numbers.

 

Here are the 5 SSD models with the highest return rates:

 

- 3,27% Kingston SSDNow mS200 mSATA 120 Go

- 2,84% Corsair Force GS 240 Go
- 2,54% Corsair Neutron 64 Go
- 1,44% Corsair Force LS 120 Go
- 1,34% OCZ Agility 3 480 Go

 

Surprise, there is still an OCZ! But it's failure rate remains acceptable this time. In detail here are the failure rates for SSDs 120-128GB 2.5":

 

1,44% Corsair Force LS 120 Go
- 0,70% Crucial M500
- 0,66% Kingston V300
- 0,66% Corsair Force GT
- 0,45% Sandisk Extreme II
- 0,37% Sandisk Ultra Plus
- 0,29% Kingston HyperX 3K
- 0,29% Samsung 840 Pro
- 0,07% Samsung 840 EVO
- 0,00% Corsair Neutron
- 0,00% Intel 530
- 0,00% Sandisk SSD

Then 240-256 GB :

- 2,84% Corsair Force GS
- 0,71% Kingston HyperX 3K
- 0,68% Crucial M500
- 0,64% Kingston V300
- 0,49% Sandisk Extreme II
- 0,34% Samsung 840 Pro
- 0,32% Sandisk Ultra Plus
- 0,26% Samsung 840 EVO
- 0,00% Corsair Neutron
- 0,00% Intel SSD 335
- 0,00% Intel SSD 530

And finally 480-512 GB :

- 1,34% OCZ Agility 3 480 Go
- 0,27% Samsung 840 EVO
- 0,15% Crucial M500

 

Conclusion:

 

Compared to the previous period, failure rates evolved as follows:

 

(this article is period 11)

 

- Motherboards 2,82% (vs 2,32% in p10, 1,90% in p9, 1,99% in p8)
- Power Supplies 1,37% (vs 1,36% in p10, 1,50% in p9, 1,45% in p8)
- Memory 0,82% (vs 0,89% in p10, 0,76% in p9, 0,81% in p8)
- Graphics Cards 2,98% (vs 2,23% in p10, 2,10% in p9, 2,13% in p8)
- Hard Drives 0,82% (contre 0,97% in p10, 1,07% in p9, 1,53% in p8)
- SSD 0,44% (contre 0,92% in p10, 1,27% in p9, 3,27% in p8)

 

The failure rates for Motherboards and Graphics Cards is one again on the rise. In contrario, Memory, Hard Drives and SSDs are in decline while PSUs had a stable rate. 

 

 

 

To conclude here is the next period covering sales between April and October 2014 the 5 products having attained the highest return rates per category (with the usual minimum of 100 copies.) These numbers will all increase by the next article, the ownership period not being long enough for our usual 6-12 month ownership cycle, but it already allows us to see some products which may have issues:

 

 

Motherboards:

- 5,56% ASRock FM2A75 Pro4+
- 5,21% ASUS H87M-E C2
- 4,96% ASUS Maximus VI Formula C2
- 4,76% MSI Z97 PC Mate
- 4,50% MSI Z87-G41 PC Mate
- 4,38% ASRock Z77 Extreme4
- 4,38% ASUS Z87-PLUS
- 4,31% ASUS Z87I-PRO
- 4,25% MSI Z97 GAMING 5
- 4,19% MSI Z97 GAMING 3
- 4,17% ASUS H97M-E

 

As a bonus, here are the failure rates so far for Z97 Motherboards:

  - 4,76% MSI Z97 PC Mate
- 4,25% MSI Z97 GAMING 5
- 4,19% MSI Z97 GAMING 3
- 2,38% MSI Z97-G45 GAMING
- 2,24% ASUS MAXIMUS VII HERO
- 2,10% Gigabyte GA-Z97-D3H
- 1,54% ASUS Z97-A
- 1,37% ASUS MAXIMUS VII RANGER
- 1,37% Gigabyte GA-Z97X-Gaming 3
- 1,17% ASUS Z97-K
- 0,88% ASUS Z97I-PLUS
- 0,00% MSI Z97 GAMING 7 

 

Power Supplies:

- 8,00% Corsair AX1200i 80PLUS Platinum
- 5,44% Akasa Venom Power 1000 80PLUS Gold
- 3,23% FSP RAIDER S750 750W 80PLUS Silver
- 2,74% Akasa Venom Power 750
- 2,36% Seasonic P-660 Platinum 80PLUS Platinum

 

500-550W category :

- 2,23% Akasa Essential Plus 550
- 1,75% Corsair CS550 80PLUS Gold
- 1,73% Cooler Master G550M 80PLUS Bronze
- 1,69% Corsair Builder Series VS550
- 1,59% Zalman ZM-500GT 80PLUS
- 1,52% Be Quiet ! Alimentation Pure Power L8-530W CM 80PLUS Bronze
- 1,02% Be Quiet ! Alimentation Pure Power L8 500W 80PLUS Bronze
- 0,94% Be Quiet ! Alimentation System Power 7 500 W 80PLUS Silver (bulk)
- 0,93% FSP HEXA 500
- 0,90% FSP RAIDER S550 550W 80PLUS Silver
- 0,87% Cooler Master B-Series 500W
- 0,73% Akasa Venom Power 550
- 0,57% Cooler Master G500 Series 80PLUS Bronze
- 0,36% Corsair CX500M 80PLUS Bronze
- 0,27% Corsair CX500 80PLUS Bronze

600-660W :

- 2,19% Cooler Master G650M 80PLUS Bronze
- 1,46% Be Quiet ! Alimentation Pure Power L8-630W CM 80PLUS Bronze
- 1,15% Corsair Builder Series VS650
- 1,11% Seasonic X-650 (SS-650KM3) 80PLUS Gold
- 1,09% Corsair RM650 80PLUS Gold
- 1,02% Corsair CS650 80PLUS Gold
- 0,85% FSP RAIDER S650 650W 80PLUS Silver
- 0,82% Be Quiet ! Alimentation Pure Power L8 600W 80PLUS Bronze
- 0,65% Corsair CX600M 80PLUS Bronze
- 0,60% Be Quiet ! Alimentation System Power 7 600 W 80PLUS Silver (bulk)
- 0,55% Corsair CX600 80PLUS Bronze
- 0,28% Cooler Master B-Series 600W

 

Memory:
  
- 7,90% G.Skill F3-1333C9D-8GSL (SO-DIMM)
- 6,76% Corsair XMS3 CMX4GX3M1A1333C9
- 5,60% Kingston HyperX Fury 8 Go HX316C10FBK2/8
- 5,08% G.Skill F3-1600C11D-8GSL (SO-DIMM)
- 3,88% Corsair XMS3 CMX8GX3M2A1600C9

 

Ranking for 2x4GB DDR3 1600 DIMMs:

 

- 5,60% Kingston HyperX Fury HX316C10FBK2/8
- 3,88% Corsair XMS3 CMX8GX3M2A1600C9
- 1,75% G.Skill NT F3-1600C11D-8GNT
- 1,23% Crucial Ballistix Sport XT BLS2C4G3D169DS3CEU 
- 0,94% Corsair Vengeance LP CML8GX3M2A1600C9B 
- 0,76% G.Skill Aegis F3-1600C11D-8GIS
- 0,68% Corsair Vengeance LP CML8GX3M2A1600C9 
- 0,49% Kingston HyperX Beast KHX16C9T3K2/8X
- 0,47% G.Skill Ares F3-1600C9D-8GAB
- 0,00% Corsair Dominator CMP4GX3M2A1600C9
- 0,00% Corsair Vengeance Pro CMY8GX3M2A1600C9R
- 0,00% Crucial CT2KIT51264BA160BJ
- 0,00% G.Skill NS F3-1600C11D-8GNS
- 0,00% Kingston HyperX black KHX16C9B1BK2/8X
- 0,00% Kingston HyperX Fury HX316C10FK2/8
- 0,00% Kingston HyperX Genesis KHX1600C9D3K2/8GX

- 0,00% Kingston ValueRAM KVR16N11S8K2/8 

 

Cartes graphiques :

- 20,79% Gigabyte GV-N78TGHZ-3GD
- 7,96% Sapphire Radeon R9 290 Vapor-X OC 11227-0
- 6,01% MSI Radeon R9 290 GAMING
- 5,88% Sapphire Radeon R7 250 2 Go DDR3 11215-01
- 5,88% Sapphire Radeon R9 280X Tri-X 11221-14
- 5,79% Sapphire Radeon R9 290 Tri-X OC 11227-00
- 5,45% MSI Radeon R9 290X GAMING
- 5,35% ASUS R9280X-DC2T-3GD5
- 5,17% Sapphire Radeon R9 290X 21226-00Par GPU les chiffres actuels sont les suivants :

 

 

 

 

- 2,96% Radeon R9 270

- 2,40% Radeon R9 270X

- 3,79% Radeon R9 280 

- 3,96% Radeon R9 280X

- 6,07% Radeon R9 290

- 4,76% Radeon R9 290X

- 0,90% GeForce GTX 660

- 1,27% GeForce GTX 760

- 2,26% GeForce GTX 770

- 2,18% GeForce GTX 780 

- 4,66% GeForce GTX 780 Ti

- 0,00% GeForce GTX TITAN/BLACK

 

Par modèle on obtient ces chiffres :

Radeon R9 270/270X

- 3,77% MSI Radeon R9 270X HAWK

- 3,50% MSI Radeon R9 270X GAMING

- 2,82% MSI Radeon R9 270 GAMING

- 1,89% Sapphire Radeon R9 270X Dual-X OC 2 Go

- 1,67% Sapphire Radeon R9 270X Dual-X OC 4 Go

- 1,46% ASUS R9270X-DC2T-4GD5 4 Go

Radeon R9 280/280X

- 5,88% Sapphire Radeon R9 280X Tri-X

- 5,35% ASUS R9280X-DC2T-3GD5

- 3,87% Sapphire Radeon R9 280 Dual-X OC

- 3,16% Sapphire Radeon R9 280X Vapor-X OC

- 3,14% Sapphire Radeon R9 280X Dual-X OC

- 1,83% Sapphire Radeon R9 280X Toxic

Radeon R9 290/290X

- 7,96% Sapphire Radeon R9 290 Vapor-X OC

- 6,01% MSI Radeon R9 290 GAMING

- 5,79% Sapphire Radeon R9 290 Tri-X OC

- 5,45% MSI Radeon R9 290X GAMING

- 5,17% Sapphire Radeon R9 290X

GeForce GTX 660

- 1,16% Gigabyte GeForce GTX 660 GV-N660OC-2GD

- 0,88% MSI GeForce GTX 660 N660 GAMING 2GD5/OC

- 0,63% ZOTAC GeForce GTX 660 Synergy Edition 2GB

- 0,40% MSI GeForce GTX 660 N660 GAMING 2GD5

- 0,00% ASUS GeForce GTX660-DC2OC-2GD5

- 0,00% ASUS GeForce GTX660-DC2OCPH-2GD5

GeForce GTX 760/770

- 2,20% MSI GeForce GTX 760 GAMING 4 Go

- 2,16% Gigabyte GV-N770OC-2GD

- 1,92% MSI GeForce GTX 770 GAMING OC

- 1,87% Gigabyte GV-N770OC-4GD

- 1,82% Gainward GeForce GTX 770

- 1,81% Gainward GeForce GTX 770 Phantom OC

- 1,73% Gainward GeForce GTX 770 Phantom 4 Go

- 1,67% MSI GeForce GTX 770 N770-2GD5/OC

- 1,62% ASUS GTX770-DC2OC-2GD5

- 1,32% MSI GeForce GTX 760 GAMING

- 0,84% MSI GeForce GTX 760

- 0,82% ASUS GTX760-DC2OC-2GD5

- 0,70% Gigabyte GV-N760OC-4GD

- 0,29% Gigabyte GV-N760OC-2GD

GeFore GTX 780/780 Ti

- 20,79% Gigabyte GV-N78TGHZ-3GD

- 3,93% ASUS GTX780TI-DC2OC-3GD5

- 3,56% Gigabyte GV-N78TOC-3GD

- 3,13% Gainward GeForce GTX 780 Phantom

- 3,13% MSI GeForce GTX 780 Ti GAMING

- 2,94% Gigabyte GV-N780OC-3GD 

- 2,18% ZOTAC GeForce GTX 780 OC

- 2,16% MSI GeForce GTX 780 GAMING

- 1,47% ASUS GTX780-DC2OC-3GD5

- 0,81% ASUS ROG POSEIDON-GTX780-P-3GD5

 

Disques durs :

- 3,05% WD Red WD60EFRX
- 2,78% Toshiba DT01ACA300
- 2,38% WD Green WD40EZRX
- 2,14% HGST Ultrastar A7K2000
- 1,85% WD SE WD3000F9YZ

 

 

 

 

 

 

 

 

Et par capacité voici les détails des modèles, à commencer par les 2 To :

- 1,40% Toshiba DT01ACA200

- 1,18% WD Green WD20EZRX

- 1,13% Seagate Desktop SSHD ST2000DX001

- 0,92% Seagate NAS ST2000VN000

- 0,83% WD Red WD20EFRX

- 0,80% Seagate Barracuda 7200.14 ST2000DM001

- 0,67% WD SE WD2000F9YZ

- 0,61% WD RE WD2000FYYZ

- 0,38% WD Black WD2003FZEX

- 0,32% Seagate Surveillance ST2000VX000

- 0,00% Seagate Enterprise Value ST2000NC001

- 0,00% Seagate Enterprise Capacity ST2000NM0033

- 0,00% WD AV-GP WD20EURX

Puis les 3 To :

- 2,78% Toshiba DT01ACA300

- 1,85% WD SE WD3000F9YZ

- 1,24% WD Red WD30EFRX

- 1,19% WD Green WD30EZRX

- 1,18% Seagate NAS ST3000VN000

- 0,98% Seagate Surveillance ST3000VX000

- 0,94% Seagate Barracuda 7200.14 ST3000DM001

- 0,00% Seagate Enterprise Value ST3000NC002

Et enfin les 4 To :

- 2,38% WD Green WD40EZRX

- 1,22% WD Red WD40EFRX

- 1,18% WD Black WD4003FZEX

- 1,08% Seagate Desktop SSHD ST4000DX001

- 0,83% Seagate NAS ST4000VN000

- 0,80% Seagate Desktop HDD.15 ST4000DM000

- 0,00% HGST Deskstar 7K4000

- 0,00% Seagate Enterprise Capacity ST4000NM0033

- 0,00% HGST Deskstar NAS

Voici les 5 SSD avec les plus fort taux de retour sur la période à venir :

- 1,89% Crucial M550 256 Go mSATA
- 1,52% Sandisk Extreme II 480 Go
- 1,07% Sandisk Extreme II 240 Go
- 0,75% Crucial M550 128 Go
- 0,74% Sandisk Extreme Pro 240 Go

 

Et voici les chiffres pour les SSD SATA 2.5" 120-128 Go :

- 0,75% Crucial M550
- 0,50% Crucial M500
- 0,34% Sandisk SSD
- 0,26% Sandisk Ultra Plus
- 0,22% Kingston HyperX 3K
- 0,12% Crucial MX100
- 0,05% Kingston V300
- 0,05% Samsung 840 EVO
- 0,00% Corsair Force LS
- 0,00% Intel 530
- 0,00% Samsung 840 Pro
- 0,00% Samsung 850 Pro
- 0,00% Sandisk Extreme II 

Puis les 240-256 Go :

- 1,07% Sandisk Extreme II
- 1,02% Sandisk Ultra Plus
- 0,74% Sandisk Extreme Pro 
- 0,34% Crucial M550
- 0,31% Kingston HyperX 3K
- 0,30% Kingston V300
- 0,30% Crucial M500
- 0,26% Crucial MX100
- 0,08% Samsung 840 EVO
- 0,07% Samsung 840 Pro
- 0,00% Intel 530
- 0,00% Samsung 850 Pro

Et enfin les 480-512 Go :

- 1,52% Sandisk Extreme II
- 0,60% Crucial M550
- 0,26% Samsung 840 Pro
- 0,22% Crucial MX100
- 0,09% Samsung 840 EVO
- 0,00% Crucial M500   

 

Thank you as always to the monsieurs at hardware.fr for always putting out great content including this article

 

PS: hopefully this makes it onto the WAN show like last time!   

[captain cactus]

I recognize this, from some random French website that had it up like 2 years ago or something...

 

 

*reads further*

 

Aaah yes, it's the same post. But updated. So not really the same. But still the same.

[MattP123]

You're posting the same exact thing 10 months later.... 

[dlf]

One suggestion: Spoiler tags see we can minimize (or enlarge) some section.

test

[MLG Doge]

One suggestion: Spoiler tags see we can minimize (or enlarge) some section.

test

^^

[ImBleu]

One suggestion: Spoiler tags see we can minimize (or enlarge) some section.

test

 

^ This.

 

 

And towards the end of the post you have it in french again.

[hawaiims]

^ This.

 

 

And towards the end of the post you have it in french again.

still getting updated/translated

 

 

One suggestion: Spoiler tags see we can minimize (or enlarge) some section.

test

I'll do it once I'm done stuffing my face with food

 

 

You're posting the same exact thing 10 months later.... 

Not at all, this was just posted last week on hardware.fr 

This is their 11th article since they started doing failure rates. They post articles every 6 months. The time period this data is from is explained in the intro.

[DildorTheDecent]

Of course all the crappy 'gaming' boards have the highest fail rates. 

[ImBleu]

Of course all the crappy 'gaming' boards have the highest fail rates. 

 

I wouldn't call the Maximus Heros / Formulas / Extremes crappy gaming board but whatever.

[LogicalDrm]

Thank you so much for doing this again. I was about to do translations on major Finnish retailer when they released information of most returned and fixed-under-warranty stuff last year but didn't. If they do it again, I'll post that to this thread too.

[hawaiims]

Thank you so much for doing this again. I was about to do translations on major Finnish retailer when they released information of most returned and fixed-under-warranty stuff last year but didn't. If they do it again, I'll post that to this thread too.

It would be interesting to see how the Finnish retailer's numbers compare to this French retailer. Some numbers are surprising and others are reassuring (the extremely low rates of failure for RAM, SSDs come to mind.) Just goes to show that sometimes the fanboying about reliability is not necessarily true. 

[LogicalDrm]

It would be interesting to see how the Finnish retailer's numbers compare to this French retailer. Some numbers are surprising and others are reassuring (the extremely low rates of failure for RAM, SSDs come to mind.) Just goes to show that sometimes the fanboying about reliability is not necessarily true. 

 

Sadly it wasn't that in depth. Just 10 most repaired/returned products and rate for them. Besides, shop sells more than just pc parts, so you won't see much those in the list.

[IdeaStormer]

How do those numbers compare with human defects? How more or less reliable is the human being? Why so many hospitals and doctors on this freaking planet?

Time for a human being body recall, way way too many medical costs are wasted on it! Where is the stats on that!

 

[xtasemusic]

Too long didnt read everything. But interesting , how did you get the data ? im not surprised asrock has highest failure in MOBOs . 2 were DOA in my computers.

[Sandvich]

so many asrock boards in that list.

[Brett Taggart]

so many asrock boards in that list.

I saw 1

[LogicalDrm]

So here it is as promised. Today (funny enough) is the “Don’t buy anything” –day which is to campaign against western spending culture (or capitalism). Verkkokauppa.com is one of the largest retailers and as you can see from the list, products vary around many different categories. I’ve highlighted those which in my opinion are related to this topic.

 

In returned products you have to keep in mind that in here the consumer protection law allows full moneyback after 14 days. On basicly any product. So in returned list there are products that I assume have been on sale and people have bought without knowing where and how to use them.

 

Source (finnish)

 

1. PowerMow 2600 Robot lawnmover 38,8 %

2. Optronics Sony XL2400 spare lamp 35 %
3. Weber Genesis E-310 barbeque (gas), black 32,3 %
4. RedBird 2,4 GHz remote controlled chopper 32,3 %
5. AKG K 935 wireless headphones, white 26,3 %
6. HP SlateBook x2 10-h011 Android-tablet 25,9 %
7. SteelSeries Siberia Elite headset, white 24,3 %
8. GoZero 20" pedelec electric bike 22,7 %
9. Techwo water gun 22,2 %
10. TUTA SimPal B3 GSM alarm 20,9 %
11. Salora 24" Full HD LED TV /w DVD player 19,4 %
12. CEL Robox Home & Student 3D printer 19,2 %
13. Volitation LARGE Alloy Helicopter 3CH GYRO radio controlled chopper 18,4 %
14. Ventus W266 wireless weather station 18 %
15. LG G3 Android phone 32 Gt, white 18 %
16. Canon NB-6LH lithium ion battery 17,2 %
17. Asus Eee Box EB1037 mini-PC, black 16,7 %
18. LG BH7240B 5. home theater (HD, 4K and 3D) 16,7 %
19. Lenovo Miix 2 10,1" FHD 64 GB laptop, silver 16,3 %
20. FXD RC Panzerkampfwagen III Tank radio controlled tank 16,1 %

 

2. Feedback necklace /w safety lock, black 62 %
3. Fuj:tech 3m USB 2.0 A-A cable 56,8 %
4. D-Link DES-1005D 5 port switch 35 %
5. DeLOCK 2,5" IDE USB 2.0 HDD enclosure, blue 32,8 %
6. Kingston KTH-X3BS/4G, 4GB 1333 MHz SO-DIMM RAM 32,8 %
7. LA Digital iPTV200 Android Smart TV stick 30,23 %
8. Osram DULUX L 1550 lm 24 W plant lamp 29,6 %
9. Traveltech 27 language electronic dictionary /w LCD display 28,6 %
10. 3M 14,1" Wide 16:10 frameless security cover 28 %
11. LA Digital iPTV100 Android mediaplayer for TV 27,1 %
12. Philips PTA417 Easy 3D glasses x2 26,8 %
13. Kingston KTL-TP3BS/4G, 4 GB 1333 MHz SO-DIMM RAM 26,5 %
14. König KN-DVBT-IN52L in house antenna /w LTE filter, 28 dB 26,1 %
15. Nikon HB-45 lens hood 25,8 %
16. Kingston ValueRam KVR13S9S8/4, 4 GB 1333 MHz SO-DIMM RAM 25,3 %
17. Corsair XMS3 DHX CMX4GX3M1A1333C9, 4 GB 1333MHz, DIMM RAM 25 %
18. HTC One mini Android phone, white 25 %
19. Thrustmaster T60 Racing Wheel PS3 wheel&pedals 25 %
20. Samsung SSD 840 EVO 250 GB SSD mSATA 25 %
 

1. nPower PEG kinetic batterypack 73,1 %

[Barry Burton]

It's very nice to see something like this. Normally all I can find on the internet regarding reliability is some random customer review somewhere that says something like "I've had 3 ASUS graphics cards fail on me, never buying ASUS again!" And that's really not helpful to me.

[That Norwegian Guy]

Thanks for this update, one of my favourite threads on this whole forum was the last time you did it.

 

These numbers explain perfectly why I want to punch people who constantly rag on Seagate HDD reliability in the face. A friend of mine in etailing has the same exact experience - Seagate being extremely solid.

 

IMO the Backblaze people who did the smear campaign on Seagate need to be prosecuted for slander and sued for loss of income. They took shitty external HDDs with each manufacturer's lowest-grade-possible 2.5" HDDs and stripped them down and used them as internal HDDs in a 24/7 industrial environment, then Seagate just happened to be worst in the bring-a-muffin-to-a-gunfight contest constructed by these villains. And people have been spewing 'hurr durr Seagate are bad mkay' ever since.

 

Seagate didn't need this shit on top of the floods wiping out some of their facilities for a time.

[rentaspoon]

This thread bricked my phone