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[Logitech Z506] 5.1 surround not working in Win 8.1

LaboonTheWhale
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Hey all

 

I bought some Logitech z506 speakers for my rig and it worked when I had windows 7 installed but when I installed windows 8.1 recently, my surround sound stopped working. 

 

When I used to go properties of my speakers under "Playback Devices" it would give me the option to go 5.1 surround, but now its not there. 

 

Has anyone had this issue before? or could someone help me figure what the error is? 

 

Edit: I use the onboard audio on my ASUS Crosshair V formula -Z Mobo

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Hey all

 

I bought some Logitech z506 speakers for my rig and it worked when I had windows 7 installed but when I installed windows 8.1 recently, my surround sound stopped working. 

 

When I used to go properties of my speakers under "Playback Devices" it would give me the option to go 5.1 surround, but now its not there. 

 

Has anyone had this issue before? or could someone help me figure what the error is? 

 

Did you plug them in correctly? I have the same speakers on 8.1 and no problems. Try looking at your sound card or realtek interface if possible.

SimRacer - Casual FSX Pilot!

 

Spoiler

Mobo: MSI B550 Tomahawk | CPU: Ryzen R5 3600 | GPU: Vega 64 Sapphire Nitro | RAM: 16GB Crucial Ballistix DDR4 3200Mhz | PSU: EVGA P2 1000W 80Plus Platinum | Storage: 256GB Samsung 840 Pro SSD - 1TB WD Black - 2TB Seagate HDD | Cooling: Dark Rock Pro 3, Noiseblocker eLoop Fans | Case: Phanteks Enthoo Luxe | Audio: Sennheiser HD598 - JBL LSR305s | Display: BenQ EX3501R, Asus VG278H

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Did you plug them in correctly? I have the same speakers on 8.1 and no problems. Try looking at your sound card or realtek interface if possible.

I think i have them plugged in correctly. They worked on Windows 7 in the same set up (green goes to green, orange goes to orange, black goes to black right?) to my onboard audio. 

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I think i have them plugged in correctly. They worked on Windows 7 in the same set up (green goes to green, orange goes to orange, black goes to black right?) to my onboard audio. 

 

Check your onboard audio interface, make sure it's the latest audio driver.

SimRacer - Casual FSX Pilot!

 

Spoiler

Mobo: MSI B550 Tomahawk | CPU: Ryzen R5 3600 | GPU: Vega 64 Sapphire Nitro | RAM: 16GB Crucial Ballistix DDR4 3200Mhz | PSU: EVGA P2 1000W 80Plus Platinum | Storage: 256GB Samsung 840 Pro SSD - 1TB WD Black - 2TB Seagate HDD | Cooling: Dark Rock Pro 3, Noiseblocker eLoop Fans | Case: Phanteks Enthoo Luxe | Audio: Sennheiser HD598 - JBL LSR305s | Display: BenQ EX3501R, Asus VG278H

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Check your onboard audio interface, make sure it's the latest audio driver.

I just installed the audio drivers off of ASUS' website. 

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I just installed the audio drivers off of ASUS' website. 

 

Did you try to set up the audio from the sound card's interface? Not windows.

SimRacer - Casual FSX Pilot!

 

Spoiler

Mobo: MSI B550 Tomahawk | CPU: Ryzen R5 3600 | GPU: Vega 64 Sapphire Nitro | RAM: 16GB Crucial Ballistix DDR4 3200Mhz | PSU: EVGA P2 1000W 80Plus Platinum | Storage: 256GB Samsung 840 Pro SSD - 1TB WD Black - 2TB Seagate HDD | Cooling: Dark Rock Pro 3, Noiseblocker eLoop Fans | Case: Phanteks Enthoo Luxe | Audio: Sennheiser HD598 - JBL LSR305s | Display: BenQ EX3501R, Asus VG278H

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Did you try to set up the audio from the sound card's interface? Not windows.

I have no clue how to go about that. I'm using the onboard audio from my mobo
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I have no clue how to go about that. I'm using the onboard audio from my mobo

I don't have any solutions left. Sorry man, wish I could help. :(

SimRacer - Casual FSX Pilot!

 

Spoiler

Mobo: MSI B550 Tomahawk | CPU: Ryzen R5 3600 | GPU: Vega 64 Sapphire Nitro | RAM: 16GB Crucial Ballistix DDR4 3200Mhz | PSU: EVGA P2 1000W 80Plus Platinum | Storage: 256GB Samsung 840 Pro SSD - 1TB WD Black - 2TB Seagate HDD | Cooling: Dark Rock Pro 3, Noiseblocker eLoop Fans | Case: Phanteks Enthoo Luxe | Audio: Sennheiser HD598 - JBL LSR305s | Display: BenQ EX3501R, Asus VG278H

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