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Fake earphones purchased on eBay contact seller first or go straight to eBay

theloveablemoose

i bought another pair of Xiaomi piston 2 earphones and upon receiving them i knew that they were fake as i had another real pair that broke which prompted the purchase of a replacement i compared both earphones by look and feel with the exception of sound because the old pair are broken but any who should i contact the seller or eBay directly. 

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I'd contact the seller first, it may have been a legitimate mistake as the seller may have though they were a real pair. If contacting the sell doesn't get you anywhere then go to ebay.

 

@theloveablemoose

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you have to contact seller first. Ebay will usually not do anything unless you did all the work first

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