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Screws have started falling out of my laptop! Who should I call?

King_Minor
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Info:

  • It is an Asus Tuf A16 Advantage Edition
  • I bought this laptop open box from Best Buy.
  • About a month ago 1 screw fell out, but I quickly found it and put it back in (using a screwdriver).
  • Now 3 of the screws (all in the back) have fallen out an I have been unable to find them. These missing screws make it really hard to open and close it without part of the back shell falling off.

Anyone have ideas of what I should do to fix this?

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8 minutes ago, King_Minor said:

Info:

  • It is an Asus Tuf A16 Advantage Edition
  • I bought this laptop open box from Best Buy.
  • About a month ago 1 screw fell out, but I quickly found it and put it back in (using a screwdriver).
  • Now 3 of the screws (all in the back) have fallen out an I have been unable to find them. These missing screws make it really hard to open and close it without part of the back shell falling off.

Anyone have ideas of what I should do to fix this?

are there still threads for the screws to go into? if the laptop is under warranty try to get it replaced

proud owner of a AMD Athlon 64 cpu

PSU tier list: https://docs.google.com/spreadsheets/d/1akCHL7Vhzk_EhrpIGkz8zTEvYfLDcaSpZRB6Xt6JWkc/edit?gid=1973454078#gid=1973454078

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Buy screws of the same size as the one left...Supposing you still have threads as @strange13930 mentioned

AMD R9  7950X3D CPU/ Asus ROG STRIX X670E-E board/ 2x32GB G-Skill Trident Z Neo 6000CL30 RAM / ASUS TUF Gaming AMD Radeon RX 7900 XTX OC Edition GPU/ Phanteks P600S case /  Arctic Liquid Freezer III 360 ARGB cooler/  2TB WD SN850 NVme + 2TB Crucial T500  NVme  + 4TB Toshiba X300 HDD / Corsair RM850x PSU/ Alienware AW3420DW 34" 120Hz 3440x1440p monitor / ASUS ROG AZOTH keyboard/ Logitech G PRO X Superlight mouse / Audeze Maxwell headphones

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35 minutes ago, King_Minor said:

Info:

  • It is an Asus Tuf A16 Advantage Edition
  • I bought this laptop open box from Best Buy.
  • About a month ago 1 screw fell out, but I quickly found it and put it back in (using a screwdriver).
  • Now 3 of the screws (all in the back) have fallen out an I have been unable to find them. These missing screws make it really hard to open and close it without part of the back shell falling off.

Anyone have ideas of what I should do to fix this?

Buy appopriate screws to replace the missing ones.

Buy a blue threadlocker

 

Put a bit of the threadlocker on the screw, then screw it in.

 

Consider unscrewing other screws then putting threadlocker on them.

 

Although there is also a chance that the screw thread/spot inside already cracked or broke so nothing really holds the screw in place.

Not even threadlocker can help with that. It'd need either proper repair on the screwing point, and/or glue.

There is approximately 99% chance I edited my post

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ENGLISH IS NOT MY NATIVE LANGUAGE, NOT EVEN 2ND LANGUAGE. PLEASE FORGIVE ME FOR ANY CONFUSION AND/OR MISUNDERSTANDING THAT MAY HAPPEN BECAUSE OF IT.

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