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Plugging anything into the front USB ports or audio jack also activates the power button

  • Case: Jonsbo D32 PRO
  • Motherboard: Gigabyte B450M DS3H
  • CPU: AMD Ryzen 5 5600
  • GPU: MSI GAMING X GeForce GTX 1650 G5 4GB
  • PSU: Thermaltake Toughpower GF1 (2024) 850W

Plugging anything into the front IO, either USB ports or audio jack, also seems to activate the power button and turns the computer on or off.

I've tried reseating the USB and front audio headers, though the issue still happens even with neither plugged in, as well as the front IO header.

I've tried swapping the power supply as well.

 

Here is a video of it happening.

 

Probably something causing a short in the IO panel so I've included some pictures of it, my friend thinks maybe those soldering joints, but I wanted opinions from anyone more insightful. Seems pretty likely I'll just need to return the case though.

 

1.jpg3 (2).jpg3 (1).jpg

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What if you just push with your finger on the sockets without actually plugging anything in? Might be simply mechanical i.e. when some force is applied there it simply clicks the button. 

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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@Kilrah Seems like you're probably right. Looks like it just needs a little bit of force, so it's probably the power button itself being far too sensitive. 

I guess the question now is whether there is something I can do about that. It's already well secured in place by its screws otherwise.

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Maybe too tight so it's already almost being pressed before you touch it.

I'd try something like loosening all the screws that mount the front panel "frame" and maybe those that hold the PCB into the frame, wiggling things a bit, and not retightening too much. 

 

Assuming that's a screw where the power button is maybe loosening that might be enough

 

image.png.c28f271cdcd02c8c767b2d29e6181ecf.png

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

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Well spotted, I didn't even see that screw. I fiddled with it for a bit, but it didn't seem to matter how tight or loose it was it would still have the same problem, but removing the screw entirely seemed to have solved the problem.

 

Edit: Testing it out more, it still happens, just not as easily.

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