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7900 XTX - Pink/Gray static bar at top of screen periodically at high refresh rates (>=360hz)

joe1359
By joe1359
in Troubleshooting
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Posted

I had posted this on AMD's community forums a few days ago but, trying to get as much help as possible.

Specs below:
Computer Type: Desktop

GPU: Sapphire RX 7900 XTX Nitro+

CPU: 7800X3D

RAM: 32GB 6000 MHz

Motherboard: B650 Aorus Elite AX v1
PSU: Corsair RM850x

Operating System & Version: WINDOWS 11 PRO 64bit 23H2 & 24H2

GPU Drivers: AMD Adrenalin 25.5.1, 24.12.1, and 25.6.1 (Tried all 3)

 

Background Applications: DISCORD, CHROME

 

Description of Original Problem: Random static bar that appears in the same spot randomly after switching to a 1440p 480hz display. Was not happening prior on a 240hz display and does not happen in full screen games set to 60hz or 240hz and does not appear in recordings. Happens in fullscreen & borderless windowed @ >=360hz. Does not happen in windowed. Happens in intensive and non-intensive games.

 

Troubleshooting: Originally had this issue with a different monitor, tried replacing it with one from a different brand, this one is ASUS ROG Swift PG27AQDP but still having the same issue despite trying different display port and hdmi cables so assuming its a GPU issue or driver issue. Tried downgrading to 24.12.1, tried upgrading to 26.6.1, same issue. Tried disabling VRR on the monitor itself, disabling MPO, disabling Auto HDR, upgrading from 23H2 to 24H2, with no luck.
 

Own video of said issue: https://streamable.com/t5djrb

Another user with same issue: https://reddit.com/r/AMDHelp/comments/1ij8ipc/white_line_flicker_on_7900xt/

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If you havn’t already, try DDU to uninstall GPU drivers completely, then reinstall GPU drivers.

 

If that fails I suggest claiming on your Warranty if you can.

I might be experienced, but I'm human and I do make mistakes. Trust but Verify! I edit my messages after sending them alot, please refresh before posting your reply. Please try to be clear and specific, you'll get a better answer. Please remember to mark solutions once you have the information you need. Expand this signature for common PC building advice, a short bio and a list of my components.

 

Common build advice:

1) Buy the cheapest (well reviewed) motherboard that has the features you need. Paying more typically only gets you features you won’t use. 2) only get as much RAM as you need, getting more won’t (typically) make your PC faster. 3) While I recommend getting an NVMe drive, you don’t need to splurge for an expensive drive with DRam cache, DRamless drives are fine for gamers. 4) paying for looks is fine, just don’t break the bank. 5) Tower coolers are usually good enough, unless you go top tier Intel or plan on OCing. 6) OCing is a dead meme, you probably shouldn’t bother. 7) "Bottlenecks" rarely matter and "Future-proofing" is a myth. 8) AIOs don't noticably improve performance past 240mm.

 

Useful Websites:

https://www.productchart.com - helps compare monitors, https://uk.pcpartpicker.com - makes designing a PC easier.

 

Bio:

He/Him - I'm a PhD student working in the fields of reinforcement learning and traffic control. PCs are one of my hobbies and I've built many PCs and performed upgrades on a few laptops (for myself, friends and family). My personal computers include 4 windows (10/11) machines and a TrueNAS server (and I'm looking to move to dual booting Linux Mint on my main machine in future). Aside from computers, I also dabble in modding/homebrew retro consoles, support Southampton FC, and enjoy Scuba Diving and Skiing.

Fun Facts

1) When I was 3 years old my favourite toy was a scientific calculator. 2) My father is a British Champion ploughman in the Vintage Hydraulic Class. 3) On Speedrun.com, I'm the world record holder for the Dream Bobsleigh event on Mario & Sonic at the Olympic Winter Games 2010.

 

My Favourite Games: World of Tanks, Runescape, Subnautica, Metroid (Fusion and Dread), Spyro: Year of the Dragon (Original and Reignited Trilogy), Crash Bash, Mario Kart Wii, Balatro

 

My Computers: Primary: My main gaming rig - https://uk.pcpartpicker.com/user/will0hlep/saved/NByp3C Second: Hosts Discord bots as well as a Minecraft and Ark server, and also serves as a reinforcement learning sand box - https://uk.pcpartpicker.com/user/will0hlep/saved/cc9K7P NAS: TrueNAS Scale NAS hosting SMB shares, DDNS updater, pi-hole, and a Jellyfin server - https://uk.pcpartpicker.com/user/will0hlep/saved/m37w3C Foldatron: My folding@home and BOINC rig (partially donated to me by Folding Team Leader GOTSpectrum) - Mobile: Mini-ITX gaming rig for when I'm away from home -

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38 minutes ago, will0hlep said:

If you havn’t already, try DDU to uninstall GPU drivers completely, then reinstall GPU drivers.

 

If that fails I suggest claiming on your Warranty if you can.

DDU'd for each driver version tested.

There is a separate issue happening on this machine as well as another nearly identical machine with a different monitor, AW3225QF 4k @ 240hz, with a gray flicker at the bottom of the screen periodically with blue lines. That seems related to the gray screen, blue line crashes people have been getting on high refresh rate displays. People have RMA'd for that issue without any luck. This issue I feel like may also be related to whatever is causing that since its only happening at higher refresh rates.

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