PC keeps rebooting after a black screen even after I replaced several components

[sleepaftertoyle]

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[strange13930]

39 minutes ago, sleepaftertoyle said:

Hello there.

I am at my wit's end trying to figure out what is causing my system to crash. It's been over a year and I was unable to find any solutions. All of this has started once I decided to upgrade my CPU so I don't know for sure if it's connected or not. I used to get a solid green screen and the PC would reboot, and no Minidump file was ever generated.

Now lately the screen turns to black instead of green, I hear the classic buzzing sound inside my headphones and before I know it it's rebooting again. On the software side I have done absolutely everything, until I decided to try out Linux just in case it was a Windows 10 issue but it crashed too. Now I am back at W10. I have already swapped out my SSD just in case, the motherboard and now the power supply. Still face these issues, I would say at least once every week depending on how much I use it. I only use this pc for gaming but it has crashed on desktop before.

Temperature seems fine, RAM is the oldest component I have but I have tested it many times with memtest and I had no errors. And unfortunatey I do not have any spare components and I refuse to buy anything else until I figure out the actual problem. At this point I can only point at the CPU or GPU but I do not know ow to figure it out. Took it to a few shops and none were able to figure out the issue either.

Are there any programs that can give me more information?

 

Specs: Asus Tuf b550 Wifi II
16GB TridentZ RAM
AMD Radeon 5600XT
Ryzen 5 5500
Cooler Master MWE Gold v2 650

did you update the chipset drivers and bios?

[sleepaftertoyle]

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[SorryBella]

2 hours ago, sleepaftertoyle said:

but I have tested it many times with memtest and I had no errors

Is that a single stick or two? Try one stick and the other on every slot, and see if you can even stay stable for atleast few minutes.

 

And yeah, if you havent try reseating the CPU. I had moments with my own 5500 where its flaky and putting it on and off and retensioning the CPU cooler slightly looser worked to solve the issue.

[sleepaftertoyle]

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[SorryBella]

5 hours ago, sleepaftertoyle said:

The thing is, I can go days without issues until it comes back, it's very unpredictable

Then yeah most likely hardlocks from either power (which is unlikely unless if you loosely installed the cable BOTH times on both your old and new PSU), or RAM. If it is stable for that long then i would try a harder RAM stressing app. HCI MemTest (Remember to boot multiple windows of this, if you choose to stick to free version, so 16 windows for your case), TestMem5, and Karhu RAM Test is my common recommendation.

[sleepaftertoyle]

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[sleepaftertoyle]

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[sleepaftertoyle]

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[Mark Kaine]

On 4/30/2025 at 3:54 AM, sleepaftertoyle said:

Yes, the BIOS update is something I used to do regularly but the crashes kept happening anyway. I'll check again if there are updates. The chipset drivers I reinstalled just in case and I'll have to keep using it now. I was thinking of using hwinfo to log everything and hopefully give me something if it crashes again but I'm not sure. Also, the event viewer says "RuntimeBroker.exe" was responsible for causing the shutdown. Not sure if that's significant or if it's common.

Make sure you actually installed the correct BIOS and chipset drivers for your CPU... newest isn't always the correct choice, because it does sound like a driver issue, doubt it's the CPU, but ram is definitely possible.

 

Tried running without XMP or just 1 stick? Still same issue? 

[sleepaftertoyle]

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[sleepaftertoyle]

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