Graphics card not detected - Gigabyte X870E Aorus Pro with Gigabyte 5070 Ti Gaming OC

[Mark J.]

Hello,

 

I just build a new PC including a Gigabyte X870E Aorus Pro motherboard and a Gigabyte 5070 Ti Gaming OC graphics card.

The graphics card is huge and the motherboard has large cooling plates and whatnot, but I am pretty sure it is inserted correctly. Their was an audible "click" when the graphics card was installed and it aligns perfectly with the backplate. I also made sure to slide the click-device-thing before installing.

 

The graphics card is not identified in BIOS or Windows 11. Fans and RBG are running on the GPU. It gets power directly from the PSU via a 600 W PCIe.

 

I have tried "using" device manager to find it, but without any luck. Also tried to install a graphics card driver from nVidia, but the GPU wasn't detected.

 

Any recommendations on how to tackle this issue are welcome and much appreciated.

 

 

 

 

[Timme]

The thing has a dual BIOS mode. Check for a manual switch on your card. 
Update the motherboard BIOS for a good measure.

[SheepleFlawker]

7 hours ago, Mark J. said:

Hello,

 

I just build a new PC including a Gigabyte X870E Aorus Pro motherboard and a Gigabyte 5070 Ti Gaming OC graphics card.

The graphics card is huge and the motherboard has large cooling plates and whatnot, but I am pretty sure it is inserted correctly. Their was an audible "click" when the graphics card was installed and it aligns perfectly with the backplate. I also made sure to slide the click-device-thing before installing.

 

The graphics card is not identified in BIOS or Windows 11. Fans and RBG are running on the GPU. It gets power directly from the PSU via a 600 W PCIe.

 

I have tried "using" device manager to find it, but without any luck. Also tried to install a graphics card driver from nVidia, but the GPU wasn't detected.

 

Any recommendations on how to tackle this issue are welcome and much appreciated.

 

 

 

 

check your pcie function in your bios, it might be turned off or set for a expansion card, can always pull th  card inspect the slot and card and all plug if its not the bios

 

[Mark J.]

20 hours ago, Timme said:

The thing has a dual BIOS mode. Check for a manual switch on your card. 
Update the motherboard BIOS for a good measure.

Many thanks.
 

I updated the BIOS to the newest version.

 

The card has a manual switch but that is for toggling between silent mode and performance mode. Should I try toggle it nonetheless?

13 hours ago, SheepleFlawker said:

check your pcie function in your bios, it might be turned off or set for a expansion card, can always pull th  card inspect the slot and card and all plug if its not the bios

 

I checked in BIOS. It is set to use the PCIe1 lane as default.

 

Sometimes a device is listed as a peripheral in connection with the PCIe lane. Perhaps it is not shown as a graphics card as such because no NVidia drivers have been installed?

 

Perhaps I should note the following which may be a correlated issue.

 

I keep getting black screens or BSoDs when entering Windows.

 

First time this happened I had just installed drivers for the motherboard in this sequence: completely fresh first time install of Win11 > All Win updates > MB drivers.

 

Afterwards I wiped the drive and did a complete fresh install (nothing else worked) following the above sequence, except I flashed the BIOS right after installing Windows and Windows updates. Again I got black screens and BSoDs after installing drivers for the MB.

 

Sadly the issue persists and I am at a loss. The problem seems to occur only after installing drivers for the motherboard.

Perhaps it could be an issue with a specific driver (likely the graphics card driver for the MB?), or a compatibility problem between certain Windows updates and a driver?

Perhaps others have had similar issues.

 

Thinking that I should try and install all MB drivers, one at a time, and perhaps refrain from installing the onboard gfx driver and see what happens.

 

[SheepleFlawker]

39 minutes ago, Mark J. said:

Many thanks.
 

I updated the BIOS to the newest version.

 

The card has a manual switch but that is for toggling between silent mode and performance mode. Should I try toggle it nonetheless?

I checked in BIOS. It is set to use the PCIe1 lane as default.

 

Sometimes a device is listed as a peripheral in connection with the PCIe lane. Perhaps it is not shown as a graphics card as such because no NVidia drivers have been installed?

 

Perhaps I should note the following which may be a correlated issue.

 

I keep getting black screens or BSoDs when entering Windows.

 

First time this happened I had just installed drivers for the motherboard in this sequence: completely fresh first time install of Win11 > All Win updates > MB drivers.

 

Afterwards I wiped the drive and did a complete fresh install (nothing else worked) following the above sequence, except I flashed the BIOS right after installing Windows and Windows updates. Again I got black screens and BSoDs after installing drivers for the MB.

 

Sadly the issue persists and I am at a loss. The problem seems to occur only after installing drivers for the motherboard.

Perhaps it could be an issue with a specific driver (likely the graphics card driver for the MB?), or a compatibility problem between certain Windows updates and a driver?

Perhaps others have had similar issues.

 

Thinking that I should try and install all MB drivers, one at a time, and perhaps refrain from installing the onboard gfx driver and see what happens.

 

pcie is set as 16xs? tried diffrent display port and cable?

what gpu, who makes and model?

 

[Mark J.]

5 hours ago, SheepleFlawker said:

pcie is set as 16xs? tried diffrent display port and cable?

what gpu, who makes and model?

 

I tried using display port instead of HDMI. Plugged it into the graphics card and viola! problem solved. 

Thank you!

[SheepleFlawker]

33 minutes ago, Mark J. said:

I tried using display port instead of HDMI. Plugged it into the graphics card and viola! problem solved. 

Thank you!

glad its working