Hard crash on high power consumption

[Alguewator]

Hello everyone. I'm having some hard crash when our new setup uses a lot of resources.

I can consistently make it crash by running y-cruncher on the FFTv4 test. It maxes the CPU and RAM, then crashes about 5-30 seconds later.

Some games like "Baldur's gate" or "No man sky" crashes after some playing too.

Max temp around 60 deg on GPU and 50 on CPU.

Max 650w of power consumption on heavy benchmark.

We've been troubleshooting for about a months now and we still can't make it work like we want. We don't care that much about performance at this point, we just want to be able to run games without any crashes

 

Here is the setup

• TUF GAMING X870-PLUS WIFI
• AMD Ryzen 7 9800X3D
• RX 7900 XT (Sapphire)
• Ripjaws M5 Neo RGB 2x32GB DDR5 EXPO+XMP (F5-6000J3636F32GX2-RM5NRK), placed on A2 and B2
• Corsair Shift 1000w gold

For my drivers, I used

• BIOS 1022
• AMD Adrenalin for graphical card
• AMD Adrenalin for CPU
• Asus TUF Gaming drivers for chipset
• Asus TUF Gaming drivers for all other components included in the motherboard

What I tried to fix this issue, without success

• Enabling/Disabling EXPO
• Also tried BIOS from 1022 to 0816
• RAM speed from 6000 to 3200 (Also tried 2600)
• 1/2 of the two RAM sticks. Also tried swapping their order
• Had my components tested in a Tech repair shop. They said they were fine.
• Full performance mode on AMD Adrenalin
• Mode Eco on AMD Adrenalin (worked a bit, some games don't crash with it, including "No man sky". Baldur's still crashes.)
• Tried this video : https://youtu.be/kJgcadbSAPM
• Make sure not to daisy chain any PSU cable
• Removed CPU, GPU, RAM, PSU cables then installed them again.
• AI Tuner. Sometimes made the PC stuck on post with White QLed
• Disabling Integrated Graphics
• Tried another Power supply (Corsair RM 750 Gold) - 26 april
• Using another Graphic card (GTX 1660) - 24 april
• Tuned to max 90% of CPU usage - 29 april

I noticed that the CPU seems to clock at 5.2Ghz instead of staying to 4.7, even though there are no Overclocking enabled.

Also, I don't have any other component to swap to try if they are the problems, expect for GPUs.

 

Is there some thing I missed or that you think I should try?

 

Thanks in advance!

Edited April 29 by Alguewator
Added the things I also tried on 29 APRIL

[Blue4130]

1 minute ago, Alguewator said:

Hello everyone. I'm having some hard crash when our new setup uses a lot of resources.

I can consistently make it crash by running y-cruncher on the FFTv4 test. It maxes the CPU and RAM, then crashes about 5-30 seconds later.

Some games like "Baldur's gate" or "No man sky" crashes after some playing too.

Max temp around 60 deg on GPU and 50 on CPU.

Max 650w of power consumption on heavy benchmark.

We've been troubleshooting for about a months now and we still can't make it work like we want. We don't care that much about performance at this point, we just want to be able to run games without any crashes

 

Here is the setup

• TUF GAMING X870-PLUS WIFI
• AMD Ryzen 7 9800X3D
• RX 7900 XT (Sapphire)
• Ripjaws M5 Neo RGB 2x32GB DDR5 EXPO+XMP (F5-6000J3636F32GX2-RM5NRK), placed on A2 and B2
• Corsair Shift 1000w gold

For my drivers, I used

• BIOS 1022
• AMD Adrenalin for graphical card
• AMD Adrenalin for CPU
• Asus TUF Gaming drivers for chipset
• Asus TUF Gaming drivers for all other components included in the motherboard

What I tried to fix this issue, without success

• Enabling/Disabling EXPO
• Also tried BIOS from 1022 to 0816
• RAM speed from 6000 to 3200 (Also tried 2600)
• 1/2 of the two RAM sticks. Also tried swapping their order
• Had my components tested in a Tech repair shop. They said they were fine.
• Full performance mode on AMD Adrenalin
• Mode Eco on AMD Adrenalin (worked a bit, some games don't crash with it, including "No man sky". Baldur's still crashes.)
• Tried this video : https://youtu.be/kJgcadbSAPM
• Make sure not to daisy chain any PSU cable
• Removed CPU, GPU, RAM, PSU cables then installed them again.
• AI Tuner. Sometimes made the PC stuck on post with White QLed
• Disabling Integrated Graphics

I noticed that the CPU seems to clock at 5.2Ghz instead of staying to 4.7, even though there are no Overclocking enabled.

Also, I don't have any other component to swap to try if they are the problems, expect for GPUs.

 

Is there some thing I missed or that you think I should try?

 

Thanks in advance!

Well the most obvious would be the psu. Either find a test psu or just RMA the one that you have.

[Alguewator]

On 4/24/2025 at 9:16 PM, Blue4130 said:

Well the most obvious would be the psu. Either find a test psu or just RMA the one that you have.

Hello! Thanks for the reply!

I just tried with another PSU and sadly it doesn't seems to be the issue. I  got the same crash using a Corsair RM 750 Gold (without the GPU because I didn't had enough cables, so on Integrated graphics).

Small update, but I also tried using another Graphic card (RTX 1660) and still the same exact crash.

[NOD0ZE]

We have very similar setups except I'm in a 7900 XTX. Same 9300X3D CPU on a 650 chipset board.

 

I've experienced none of the issues you've reported. I'm running RAM in AMD Expo profile and overclocked both CPU and GPU.

 

Only thing I can think of is Expo profile, sine wave UPS, and Asus gold 1000w PSU.

 

I do get a ton of GPU coil whine, though...

[Alguewator]

Thanks for the reply!

I will try overclocking with EXPO when I come back to work. Maybe those CPU nowadays are more stable when overclocking...

[Alguewator]

On 4/26/2025 at 4:51 PM, NOD0ZE said:

We have very similar setups except I'm in a 7900 XTX. Same 9300X3D CPU on a 650 chipset board.

 

I've experienced none of the issues you've reported. I'm running RAM in AMD Expo profile and overclocked both CPU and GPU.

 

Only thing I can think of is Expo profile, sine wave UPS, and Asus gold 1000w PSU.

 

I do get a ton of GPU coil whine, though...

Again, thanks for the reply. I tried putting the AI optimiser Overclock to see if it did any changes, but sadly no. I also tried Undervolting in the ADM Overclocking menu, but still no luck.

 

HOWEVER!

I did find some cursed options that allowed me to gain much better stability, and finally pass a FFTv4 test without any crash

Thanks to this post on Reddit : https://www.reddit.com/r/GamingLaptops/comments/vphxz0/guide_how_to_properly_limit_cpu_boost_clock_to/

I went to Windows settings on power saving, and putted the max CPU usage to 95%. This options limits the CPU to only 4.50Ghz and that seems to fix this issue. However I am aware that this will remove some performance and I'll see how noticeable it is on gameplay.

For now, I don't consider this issue fixed, but if it is stable for a week, I'll consider this a fix...

[Alguewator]

Sadly, after 20 minutes of Baldur's gate gameplay, the PC crashes, even at max CPU usage of 90%... I'll continue looking for something. Any suggestions are welcome!

[NOD0ZE]

One more thought I played with on my board. Do you have "X3D Turbo" or "X3D Game Mode" turned on? If so, I've heard turning that off improves stability. Turning it off re-enables SMT which gives you back your 16 threads vs 8 hard cores.

[Alguewator]

17 hours ago, NOD0ZE said:

One more thought I played with on my board. Do you have "X3D Turbo" or "X3D Game Mode" turned on? If so, I've heard turning that off improves stability. Turning it off re-enables SMT which gives you back your 16 threads vs 8 hard cores.

Hello! Thanks for the advice!

After looking in the bios, the option was disabled by default. I tried enabling it,  but with no succes.

 

I also tried to look at my RAM manifacturer the timing and settings that are to be put in the bios, but it was already OK.

 

After following this thread on reddit, I managed to enable "EXPO + on the fly" (option that made the PC unable to boot before) by activating the "Memory Context Restore".

After doing that same test, the test itself stopped with an error (on core 7), instead of crashing the entire PC. Somewhat good news, since the PC won't crash. I will now test it in-game to see if any other crashes happens.

Wish me good luck!

[Alguewator]

Nope, unfortunately, it still does crashes after 20 minutes of gameplay on Baldur's gate. We also managed to make hard crashe with SmalLand after 2:30 of gameplay.

[Alguewator]

Hello! Good update everyone, we found a fix for the crashes. A week ago, we disabled the Boost Core option in the bios to cap the CPU speed at his Base speed. It now doesn't crash.