Netflix and YouTube Apps take a long time to load since a few weeks on LG TV

Mysterion04 · April 14

Hi, my Father has a "LG UHD-OLED 55“OLEDX559LA" TV (since around 3 years). If he doesn't watch live sports via cable, he uses the TV mostly to watch YouTube and Netflix (via app). But since around 2 month Netflix and YouTube takes a very long time to load. Like 3 to 5 minutes to load, but when it's loaded everything works like normal and very smooth. And when it's not loaded after more then 5 minutes he switches off the power strip from the TV for a few seconds and then tries again and then usually it works.

He has this problem like every second to third day.

My mother also has LG TV in her room; a newer model, and she doesn't have problems there with YouTube and Netflix. The phones also works normally...

Has any of you an idea what this could be? It just happened, since like I said 2 month, nothing changed..

I wanted to do a Internet Router Resset but it's annoying to connect all devices again, so I wanted to ask you first.

So yea, thank you for your answers already

Bitter · April 14

It's basically an Android device with a giant screen, try doing a re-set on it to factory fresh and see if that fixes it.

TheWutofWat · April 14

that TV shouldn't do that problem, all apps are fine and should work just OK.

From what I have encountered, try to reset the WiFi settings (network) and if that doesn't do it, try to reboot the router/modem at your house.

if nothing changes, then a reset of the TV is worth the try, I have had this happen to me and many people and found that these steps resolve the issue very effectively

strange13930 · April 14

56 minutes ago, Mysterion04 said:

Hi, my Father has a "LG UHD-OLED 55“OLEDX559LA" TV (since around 3 years). If he doesn't watch live sports via cable, he uses the TV mostly to watch YouTube and Netflix (via app). But since around 2 month Netflix and YouTube takes a very long time to load. Like 3 to 5 minutes to load, but when it's loaded everything works like normal and very smooth. And when it's not loaded after more then 5 minutes he switches off the power strip from the TV for a few seconds and then tries again and then usually it works.

He has this problem like every second to third day.

My mother also has LG TV in her room; a newer model, and she doesn't have problems there with YouTube and Netflix. The phones also works normally...

Has any of you an idea what this could be? It just happened, since like I said 2 month, nothing changed..

I wanted to do a Internet Router Resset but it's annoying to connect all devices again, so I wanted to ask you first.

So yea, thank you for your answers already

does it have a ethernet port on the back? if so you could plug it into the router and try.

nether1234 · April 15

Our main tv is an LG, we have not had this issue. Is the tv running off wi-fi? Is the wi-fi signal strong by the tv? Are the apps and the tv itself updated? I usually get app updates and LG updates like every couple of months it seems.