PC shuts off when playing high demand games or at high fps

[sz_zach]

Hi,

 

 

 

Want to keep this short but when I play games for long periods of time or when turning my FPS cap to a high number, my pc would turn off completely and I'd have to turn it on again.

 

My specs are:

 

CPU-Amd ryzen 5 7600

 

CPU cooler-Thermalright peerless assassin 120SE

 

Motherboard-Asrock B650M Pro RS

 

Ram-G.Skill 2x16Gb DDR5

 

Storage-Kingston 2Tb drive

 

GPU-Radeon Rx7800 XT

 

Case-be quiet! pure base 500DX Atx

 

PSU-Seasonic FOCUS GX 750W 80+

 

-Windows 10, can upgrade to 11 if needed

 

 

 

I built my pc myself and it all worked first try too so idk. I have a fan on the back, fan on top and a fan on the front of my pc

 

 

 

Edit: I checked the event viewer of what im guessing was the time my pc shutdown judging by the gap in time and it says following: "Source: Kernel-Power" and "User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs." Does this mean its PSU related?

[strange13930]

6 minutes ago, sz_zach said:

Hi,

 

 

 

Want to keep this short but when I play games for long periods of time or when turning my FPS cap to a high number, my pc would turn off completely and I'd have to turn it on again.

 

My specs are:

 

CPU-Amd ryzen 5 7600

 

CPU cooler-Thermalright peerless assassin 120SE

 

Motherboard-Asrock B650M Pro RS

 

Ram-G.Skill 2x16Gb DDR5

 

Storage-Kingston 2Tb drive

 

GPU-Radeon Rx7800 XT

 

Case-be quiet! pure base 500DX Atx

 

PSU-Seasonic FOCUS GX 750W 80+

 

-Windows 10, can upgrade to 11 if needed

 

 

 

I built my pc myself and it all worked first try too so idk. I have a fan on the back, fan on top and a fan on the front of my pc

 

 

 

Edit: I checked the event viewer of what im guessing was the time my pc shutdown judging by the gap in time and it says following: "Source: Kernel-Power" and "User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs." Does this mean its PSU related?

its power related but on the software side, did you download and new apps lately?

[sz_zach]

2 minutes ago, strange13930 said:

its power related but on the software side, did you download and new apps lately?

i mean this problem has been happening for months now but the only software and/or apps i remember is office365 and overwolf maybe

[strange13930]

2 minutes ago, sz_zach said:

i mean this problem has been happening for months now but the only software and/or apps i remember is office365 and overwolf maybe

 try this, go to Settings > Update & Security > Troubleshoot > Power, and then click "Run the troubleshooter, and see what is says.

[OhYou_]

uh the eventviewer could be meaning your psu is dropping the power ok signal which when that goes the pc would near instantly shut off yes.
though it could still be thermals.
you should use something like gpu-z to see what your gpu and cpu temps are at in gaming.
if either is like just sitting at 100c then its shutting off for thermals. like it can be near or touching 100c and be fine but it has to be like just sitting on it for it to actually turn off from it.

 

if it is psu, maybe worthwhile to evaluate your mains cabling. does the pc plug directly into the wall, are you using the power lead that came with the psu, do you have it on along cord, do you often notice the power drooping like lights dim sometimes in the house, ect ect. The psu could be trying to protect from external issues that become external problems once you start pulling higher power.

[Stahlmann]

First I thought this sounds like PSU overload. But I also encountered this exact issue in the past when one of my RAM sticks was faulty. Took me forever to link a Kernel Power issue to a dying RAM module.

 

So start by downloading MemTest on a USB drive, then run the program and see if you get errors. If you get any error whatsoever, try a different RAM konfiguration, like take out a stick or put them in other DIMM slots. The whole MemTest run can take an hour or two, and if you even get a single error, your memory is unstable.