PC monitor vertical colored lines

[Diooooo]

Hello,

 

Any idea what might be causing those vertical coloured line on my PC monitor and is there anyway to fix this?

MSI MAG 321UP QD-OLED 32-inch QD-OLED 3840 x 2160 (UHD) 165Hz

Thank you

 

[Hinjima]

1 minute ago, Diooooo said:

Hello,

 

Any idea what might be causing those vertical coloured line on my PC monitor and is there anyway to fix this?

MSI MAG 321UP QD-OLED 32-inch QD-OLED 3840 x 2160 (UHD) 165Hz

Thank you

 

 

Could be a dying monitor or faulty.  Do you have anything else to plug it into like a console or laptop to check if it happens there too?
Have you tried different cables?

[Diooooo]

I tried HDMI. I am by default on DP. It does it on both. I just thought to check here before contacting MSI. It's still on warranty. Just bought it a couple months ago.

[Hinjima]

6 minutes ago, Diooooo said:

I tried HDMI. I am by default on DP. It does it on both. I just thought to check here before contacting MSI. It's still on warranty. Just bought it a couple months ago.

If its the same on both then its a panel problem.   If its still under warranty, send it back for a replacement.

There is a possibility the connector behind the panel is not making proper contact or came sliightly loose but I would imagine opening the monitor would void warranty.  Not that they would know but if something happened while opening it getting an RMA done could be problematic.

[Diooooo]

Yeah. I still have the box to send it back too. Foreshadowing!

 

Thanks for the info.

[Hinjima]

7 minutes ago, Diooooo said:

Yeah. I still have the box to send it back too. Foreshadowing!

 

Thanks for the info.

I always keep my boxes until the warranty goes out   Always nice to have if you are moving too.

I have a room full of monitor and PC component boxes.

 

Good luck!  hope you get this resolved quickly.