Nas upload and download speed slow

[Kevin.Sahlstrom]

I recently got a Nas for free from a relative. And I've spent the past few days trying to set it up. I got it working and connected to the cloud. However, The internet speed is abysmal. I have port forwarded. I enabled MTU and did every setting I could think of. and MTu did improve it from 600kb/s to about 5MB/s but it should be 30MB/s. I read other forums and there was only one thing I hadn't tried yet and that was Jumbo frames. But my router doesn't have that it only has MTU at a limit of 1500 bytes. when a friend tries to upload or download his speed is 10MB down 5MB up. My speed sits and 10/10MB. He has 1GBs up and down and I have 30MB up and down. Is there anything else other than Jumbo frames I can do to improve the speed? 

 

Qnap TS-212 build 20240619

 

router- AX1500 Wi-Fi 6

[Sant_HH]

Connecting via QNAP's cloud can reduce speeds as it will most likely have to relay via one of their servers. What speeds are you getting connected directly to the NAS on a local wired network?

 

21 minutes ago, Kevin.Sahlstrom said:

He has 1GBs up and down and I have 30MB up and down.

Are you sure your internet is 30megabytes/s (MB)? Most ISP's advertise their speeds in megabits/s (Mb). 30Mb/s is equal to 3.75MB/s

 

[Kevin.Sahlstrom]

1 hour ago, Sant_HH said:

Connecting via QNAP's cloud can reduce speeds as it will most likely have to relay via one of their servers. What speeds are you getting connected directly to the NAS on a local wired network?

 

Are you sure your internet is 30megabytes/s (MB)? Most ISP's advertise their speeds in megabits/s (Mb). 30Mb/s is equal to 3.75MB/s

 

it's 300mb/s 

[Kevin.Sahlstrom]

1 hour ago, Sant_HH said:

Connecting via QNAP's cloud can reduce speeds as it will most likely have to relay via one of their servers. What speeds are you getting connected directly to the NAS on a local wired network?

 

Are you sure your internet is 30megabytes/s (MB)? Most ISP's advertise their speeds in megabits/s (Mb). 30Mb/s is equal to 3.75MB/s

 

Yeah I suspected cloud was slowing it down so I made a port forward so I'm no longer using their servers. it's connected with cat6 directly to my router which then has a ethernet cable to my PC. That gives me about 10MB 

[Sant_HH]

20 hours ago, Kevin.Sahlstrom said:

Yeah I suspected cloud was slowing it down so I made a port forward so I'm no longer using their servers. it's connected with cat6 directly to my router which then has a ethernet cable to my PC. That gives me about 10MB 

It may be one of the devices is linking at 100mbit. Also I wouldn't recommend you port forward an EOL NAS to the internet.

[Kevin.Sahlstrom]

2 hours ago, Sant_HH said:

It may be one of the devices is linking at 100mbit. Also I wouldn't recommend you port forward an EOL NAS to the internet.

Thanks for the concern, but I portforwarded it very safely. and it's through a HTTPS link. The router is connected with cat 6 from the fiberbox. And the Nas is connected to the router with cat 6 as well. what do you mean its linking 100mbit? 

[Sant_HH]

Just now, Kevin.Sahlstrom said:

Thanks for the concern, but I portforwarded it very safely. and it's through a HTTPS link.

Https only encrypts connections, it doesn't protect people from exploiting vulnerabilities on the NAS itself.

2 minutes ago, Kevin.Sahlstrom said:

The router is connected with cat 6 from the fiberbox. And the Nas is connected to the router with cat 6 as well. what do you mean its linking 100mbit? 

Ethernet nics can link at 10, 100, or 1000 mbit. The router and pc/Nas will negotiate for the fastest speed possible given the conditions. If you have a bad connection/cable it can cause then to negotiate lower speeds.

 

Here's how you check the link speed on windows:

Right-click the Network icon in the system tray and select Open Network & Internet settings

Click on Network and Sharing Center.

Next to Connections, click on Ethernet.

In the Status window, you’ll find the Speed value, displaying the current adapter speed.

 

I am not sure how you check on the QNAP but it is probably in the network settings/status page.

[Kevin.Sahlstrom]

14 minutes ago, Sant_HH said:

Https only encrypts connections, it doesn't protect people from exploiting vulnerabilities on the NAS itself.

Ethernet nics can link at 10, 100, or 1000 mbit. The router and pc/Nas will negotiate for the fastest speed possible given the conditions. If you have a bad connection/cable it can cause then to negotiate lower speeds.

 

Here's how you check the link speed on windows:

Right-click the Network icon in the system tray and select Open Network & Internet settings

Click on Network and Sharing Center.

Next to Connections, click on Ethernet.

In the Status window, you’ll find the Speed value, displaying the current adapter speed.

 

I am not sure how you check on the QNAP but it is probably in the network settings/status page.

The speed on my pc is set to 1000Mbps 

I just checked qnap and it's the same (1000Mbps 1500mtu)

[Sant_HH]

Might be a good idea to check the speed of the actual hard drives from the qnap itself. https://docs.qnap.com/operating-system/qts/4.4.x/en-us/GUID-6CF7FC7E-D00F-4890-B7C7-A8B299F5747B.html

 

[Kevin.Sahlstrom]

1 hour ago, Sant_HH said:

Might be a good idea to check the speed of the actual hard drives from the qnap itself. https://docs.qnap.com/operating-system/qts/4.4.x/en-us/GUID-6CF7FC7E-D00F-4890-B7C7-A8B299F5747B.html

 

I did some more testing. My hard drive speed is fine. A friend of mine tried to upload a large file and noticed when he paused the upload. and then after a few seconds resumed it. it jumped up to 1gbs and then went slowly down to 100mb/s which is 10 times as fast as it used to be. This to me confirms its jumbo frames. My way of thinking is that since I'm getting about half the speed I should get. and it's on my local network. when it asks the NAs to upload bytes it asks for 1500p/s but since I'm so close to it every packet happens instantly. and my friend is thousands of miles away so his "ping" so to speak will be slower. so when he pauses and lets the upload cache. it goes to the speed it should be at. So I think my only solution would be to get a cheap ethernet switch and have the NAS as the only thing that connected to it. then use Jumboi frames.  Could I be right? I'm not very fluent when it comes to NAS or Internet hardware. So please let me know

[Sant_HH]

19 minutes ago, Kevin.Sahlstrom said:

I did some more testing. My hard drive speed is fine. A friend of mine tried to upload a large file and noticed when he paused the upload. and then after a few seconds resumed it. it jumped up to 1gbs and then went slowly down to 100mb/s which is 10 times as fast as it used to be. This to me confirms its jumbo frames. My way of thinking is that since I'm getting about half the speed I should get. and it's on my local network. when it asks the NAs to upload bytes it asks for 1500p/s but since I'm so close to it every packet happens instantly. and my friend is thousands of miles away so his "ping" so to speak will be slower. so when he pauses and lets the upload cache. it goes to the speed it should be at. So I think my only solution would be to get a cheap ethernet switch and have the NAS as the only thing that connected to it. then use Jumboi frames.  Could I be right? I'm not very fluent when it comes to NAS or Internet hardware. So please let me know

Jumbo frames does help on lower end devices which is what I think could be happening here. The nas can't keep up with the mtu set to 1500. If you get a network switch that supports jumbo frames and connect both the pc and nas to it you may get better performance for large file transfers however, it also will increase latency for smaller packets.

[Kevin.Sahlstrom]

2 hours ago, Sant_HH said:

Jumbo frames does help on lower end devices which is what I think could be happening here. The nas can't keep up with the mtu set to 1500. If you get a network switch that supports jumbo frames and connect both the pc and nas to it you may get better performance for large file transfers however, it also will increase latency for smaller packets.

Wouldn't I need to connect the switch to the router? and won't that make jumbo frames irrelevant since the router doesn't have jumbo frames? And I read connecting the switch directly to the modem is bad. 

[Sant_HH]

28 minutes ago, Kevin.Sahlstrom said:

Wouldn't I need to connect the switch to the router? and won't that make jumbo frames irrelevant since the router doesn't have jumbo frames? And I read connecting the switch directly to the modem is bad. 

Yes you will connect the switch to the router for internet access. No, that won't make jumbo frames irrelevant as the transfer between your pc to the nas will only go over the switch and never to the router.

 

Actually I just also realized something, it might just be samba being samba and misbehaving for some reason.

[Kevin.Sahlstrom]

11 minutes ago, Sant_HH said:

Yes you will connect the switch to the router for internet access. No, that won't make jumbo frames irrelevant as the transfer between your pc to the nas will only go over the switch and never to the router.

 

Actually I just also realized something, it might just be samba being samba and misbehaving for some reason.

Samba?

[Kevin.Sahlstrom]

49 minutes ago, Sant_HH said:

Yes you will connect the switch to the router for internet access. No, that won't make jumbo frames irrelevant as the transfer between your pc to the nas will only go over the switch and never to the router.

 

Actually I just also realized something, it might just be samba being samba and misbehaving for some reason.

do you mean SMB?

[kokosnh]

On 2/19/2025 at 2:57 AM, Kevin.Sahlstrom said:

Qnap TS-212

I worked with TS-212p, smb over 1Gbps lan, and you have like 2MBps transfer read from hdd ( small files but come one ) . Not recommend. 

There is a reason it was free... 

[Kevin.Sahlstrom]

15 hours ago, kokosnh said:

I worked with TS-212p, smb over 1Gbps lan, and you have like 2MBps transfer read from hdd ( small files but come one ) . Not recommend. 

There is a reason it was free... 

How does that make sense, tho? I get that the hard drives and NAS are old. But after all the configuring I've done I'm getting about 130Mb or about 15MB. However, friends over the internet are getting a fraction of around 5MB at max, which is the issue I'm trying to figure out. pausing and caching the upload gives them (for a brief moment) the maximum speed they can get. and after about 1gb has uploaded it goes back down to 5

[kokosnh]

10 hours ago, Kevin.Sahlstrom said:

How does that make sense, tho? I get that the hard drives and NAS are old. But after all the configuring I've done I'm getting about 130Mb or about 15MB. However, friends over the internet are getting a fraction of around 5MB at max, which is the issue I'm trying to figure out. pausing and caching the upload gives them (for a brief moment) the maximum speed they can get. and after about 1gb has uploaded it goes back down to 5

I know the average, don't know the max, we had to transfer files (like couple hundreds GB off office files, PFD etc) to new NAS for like 35 locations, and we had to do it on weekends, as one night wasn't usually enough. 
The HDD were some old (70K hours)1TB CRM HDD from that time. 

[Kevin.Sahlstrom]

2 hours ago, kokosnh said:

I know the average, don't know the max, we had to transfer files (like couple hundreds GB off office files, PFD etc) to new NAS for like 35 locations, and we had to do it on weekends, as one night wasn't usually enough. 
The HDD were some old (70K hours)1TB CRM HDD from that time. 

I see. I'm not running through anything other than my internet tho. It's port forwarded at the moment.