Unable to wake PC from sleep when two M.2 PCIe SSDs are installed

[notsusatall]

I've had my pc since late 2017/early 2018. My pc has the following specs:

 

CPU: Intel Core i7-8700k

Motherboard: Gigabyte Z370 Aorus Gaming 5

RAM: 4x 8GB G Skill Trident Z RGB

Graphics Card: MSI GeForce GTX 1080 Ti GAMING X 11G

PSU: EVGA SuperNOVA 750 G2

Original Storage:

• Boot: 500GB Samsung 960 EVO NVMe SSD
• 3TB Seagate Barracuda Serial ATA III HDD

 

As I kept running out of space on my Samsung SSD, I decided to upgrade the capacity of my boot ssd with a 4TB Crucial P3 Plus that I purchased during Black Friday. I cloned the contents of the Samsung SSD over to the Crucial SSD using the included Acronis software, set the Crucial SSD as the priority boot in BIOS, and (nearly) everything appeared to work as intended... until I tried to wake the computer from sleep.

 

When trying the wake the PC up with both SSDs installed, the pc restarts instead of waking up. When either SSD is removed, the PC appears to wake up normally from sleep.

Things I remember trying so far:

• Disabling fast start up
• Updating power options including:
  • PCI Express Link State Power Management to OFF
  • "Sleep After" and "Hibernate After" to Never
  • "Turn off hard disk" to Never
• BIOS
  • Aggressive LPM Disabled
• I read the motherboard manual and tried to make sure there were no PCIe Lane Conflicts.
  • Crucial SSD: M2M_32G
  • Samsung SSD: M2A_32G
  • Seagate HDD: SATA3 1
• Memtest86 - all passed
• Tried different pagefile configs
• Event viewer appears to show a Critical Kernal-Power error with Event ID 41: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

 

I've uninstalled the Samsung SSD for now to keep my pc running (and sleeping peacefully when needed), but it's a shame I'm not able to use both SSDs at the same time. I'd appreciate any techtips anyone may have on this

 

[emosun]

did you put the new ssd into the slot that the previous ssd was in

[notsusatall]

24 minutes ago, emosun said:

did you put the new ssd into the slot that the previous ssd was in

Hi, yes, I inserted the new ssd into the slot the previous ssd was in.

The new Crucial SSD is currently sitting in the main, top M.2 slot.

I've tried placing the Samsung SSD into the middle and bottom M.2 slots with no luck fixing sleep issues.

[T487]

You could try setting the alarm clock to wake it up lol. In all seriousness, I wonder if this would work. (Or trigger your computer to restart). If it works, it may reset/fix the wake function. You never know.

[Tridefender]

1 hour ago, notsusatall said:

Hi, yes, I inserted the new ssd into the slot the previous ssd was in.

The new Crucial SSD is currently sitting in the main, top M.2 slot.

I've tried placing the Samsung SSD into the middle and bottom M.2 slots with no luck fixing sleep issues.

put your boot drive back and see if it would fix