Possible Virus in the app,what to do?

[PC Builder2345]

So i have my cameras in my office in the EbitCam app,i dont have an antivirus software in my phone but my phone is showing that it is at high risk cause there is a virus in the Ebit cam app?

What to do?If i delete the app,all my cameras are lost and idk how to get them back?Any help would be greatly

[Blasty Blosty]

Hopefully a false positive

[PC Builder2345]

8 hours ago, Blasty Blosty said:

Hopefully a false positive

Hi, do you know anything about it?

 

I contacted their support and this is what they said

 

"Our app does not have this virus. Our app is available on multiple app stores, please feel free to use it."

[Blasty Blosty]

51 minutes ago, PC Builder2345 said:

Hi, do you know anything about it?

 

I contacted their support and this is what they said

 

"Our app does not have this virus. Our app is available on multiple app stores, please feel free to use it."

Did you download it from the Google Play Store?

 

If so, as long as there reviews are good you should be fine

[Mark Kaine]

if you don't have an av then how'd you get this popup?

 

On 12/5/2024 at 7:57 AM, PC Builder2345 said:

?If i delete the app,all my cameras are lost

how so? how many cameras does your phone have?

 

What's the phone's name btw? 

[Mark Kaine]

So there doesn't seem to be a risk associated with this software 

 

 

question remains how do you get a virus warning without anti-virus? 

[Mark Kaine]

On 12/5/2024 at 6:26 PM, Blasty Blosty said:

Did you download it from the Google Play Store?

 

If so, as long as there reviews are good you should be fine

btw the app has "overwhelmingly" terrible reviews  (overall 2.8) ... goes to show you should always thoroughly check software available before buying hardware,  and generally its preferable your hardware doesn't rely on an app or the internet,  as both can be lost at any point, especially on the app side. 

[demonix00]

On 12/6/2024 at 8:17 PM, Mark Kaine said:

So there doesn't seem to be a risk associated with this software 

 

 

question remains how do you get a virus warning without anti-virus? 

Google play protect obviously.

[Mark Kaine]

30 minutes ago, demonix00 said:

Google play protect obviously.

i thought it could be that... never knew it has a scan option... but apparently it does!

 

 

so technically, op has an av!

[demonix00]

Although, I have to wonder if the OP has an oppo or realme device as I googled what the supposed malware was detected as and most of the results came back from people owning those devices having certain falsely flagged by the phones own software which seems to also act as an AV.

[PC Builder2345]

On 12/10/2024 at 10:28 PM, demonix00 said:

Although, I have to wonder if the OP has an oppo or realme device as I googled what the supposed malware was detected as and most of the results came back from people owning those devices having certain falsely flagged by the phones own software which seems to also act as an AV.

Yes,I have an Oppo A15,it has an AV ig from its own software,gonna get a ESET av soon to find out whats the issue

[PC Builder2345]

On 12/7/2024 at 1:41 AM, Mark Kaine said:

if you don't have an av then how'd you get this popup?

 

how so? how many cameras does your phone have?

 

What's the phone's name btw? 

I have about i think 16 cameras total in the app