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Hi, I recently bought a portable SSD, the Crucial X9 Pro that plugs in with USB-C. When I tried plugging it in my custom built computer, it showed up in the disk management but not in the files explorer. I plugged it to my work laptop, a Surface Laptop which instantly recognized it. I think my motherboard or something else in my custom built PC is acting up and not showing the SSD in the files explorer. I checked for any computer update, driver update, nothing works, it just won't show up.

 

I run a ASRock B650M PG lightning on Windows 11. It does have an USB-C port that works as I've tried plugging in a docking station and it runs well. (I even tried plugging the SSD to the station and then connected the station to the PC but nothing works).

 

Anyone could help?

Cheers 

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https://linustechtips.com/topic/1587904-cant-find-external-ssd-in-my-files-explorer/
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Do you get any notifications when you load up disk management, like it asking to initialise the drive?

 

If no, and the drive is shown as formatted, is it being allocated a drive letter as not being allocated a drive letter would mean that it won't show in file explorer which would mean that it's an issue with the OS install and not a hardware issue.

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Go to disk management, and see if there’s a mounting letter for it, do a screenshot if you are not sure.

   
 
 
 
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