Forced to Remove or Add RAM for PC to post....Help!

[ColoradoDummy]

Hi! 

 

Very confusing problem: When I turn off my PC, it won't turn on again (or post at all) unless I remove or add a second stick of 16GB RAM. For example: when one stick is in after I shut down and I turn it on, most fans will spin for a second, then stop, then nothing will happen. RGB still lights up, a couple fans still spin (so PC is getting power fine), but nothing else...the CPU/DRAM red lights will turn on my ASRock MOBO. Then, if I power down, add a stick (or remove, for the opposite example), the PC boots fine. This means my stupid work around in my first month of owning this is removing/adding RAM every time I restart my PC. Long story short! It's been a mess. 

 

Is it possible this is a "memory learning" issue? I've searched the internet for troubleshooting but never got a clear answer on how to fix that in the BIOS. 

 

Specs: 

 

Mobo: ASRock B650M Pro RS WiFi Micro ATX AM5

CPU: Ryzen 9 7900X

GPU: Radeon RX 7700 XT

RAM: TEAMGROUP T-Force Delta RGB DDR5 32GB Kit (2x16GB) 6000MHz

Storage: SK HYNIX 2TB PLAT

PSU: Corsair RM 750e

 

There's a longer, more convoluted story that involves me bringing my PC to Microcenter, where they told me my PSU was DOA (I'm almost positive it wasn't), that I'm happy to share if this helps. But I think the problem probably boils down to something funky with my RAM settings in BIOS. Just want to use my PC normally without tinkering every time upon bootup. 

 

Thanks for any help!

[skimmilk5]

AMD can take some time to memory train (as long as a full minute).

 

As strange as it may seem to ask, have you reseated the CPU? The memory controller in modern systems is located on the CPU (since systems don't separate their northbridge and southbridge chipsets anymore — the memory controller used to be on the northbridge). Carefully inspect the socket and reseat the processor, if you're able to, since it's possible that can resolve memory issues.

[ColoradoDummy]

I've waited as long as 15 minutes in the past, nothing happens when I give it time to "train"...I'm not sure if that was something I screwed up when building it, but any initial training is screwed up at this point. 

 

Yep, I basically took apart the whole PC once (and Microcenter reseated CPU as well), and had the same problem. Replaced the RAM once (because Microcenter ALSO said I had dead RAM lol) with no noticeable change. 

[CaiPott]

Is EXPO on? If yes, please try while it's off.

[AtechCCS]

have you tried updating the bios? I've had a lot of issues with DDR5 boards