Connecting Xbox controller through USB completely disables bluetooth

[Dekuuz]

As said in the title. I recently decided to get a controller to play console ports on PC and whenever I connect the controller through USB, it completely disables my Bluetooth. I'm using a Bluetooth adapter on my PC and after connecting the controller my Speaker Setup goes to (UNKNOWN). The Xbox controller I am trying to connect is a PowerA Advantage wired controller from Walmart and the Bluetooth adapter is from Amazon. Really hope I can get this fixed soon. Thanks.

[Mark Kaine]

this might be a hardware issue on the controller side as i have razer wolverine v2 xbox controller (wired) and it doesn't disable Bluetooth...

 

only way to check this is with another controller (8bitdo for example) or another dongle, but i think its probably the controller that's the issue here.

[Dekuuz]

13 hours ago, Mark Kaine said:

this might be a hardware issue on the controller side as i have razer wolverine v2 xbox controller (wired) and it doesn't disable Bluetooth...

 

only way to check this is with another controller (8bitdo for example) or another dongle, but i think its probably the controller that's the issue here.

I tried it with SCPServer on a PS3 DS3 controller and the same thing happens. When plugging in either controller with the Windows menu open the Bluetooth option just disappears.

[demonix00]

Check device manager when this happens to see if the bluetooth adapter is still listed there.

 

If it's showing an error, then it's either a driver or a device issue.

 

If it's not even showing in device manager, then it might be an issue with your windows install or a hardware issue (possibly the PSU).