New Asus laptops with usage showing up on CrystalDiskInfo, is it really new?

RandUser · August 5

I bought a laptop from an official Asus Reseller in my country, and when checking Warranty, it shows that it started back in May, the laptop was just bought a few hours ago. When reaching out to Asus support they suggsted maybe the laptop was a return, but I bought it sealed.

Since there is no way to confirm that for sure I checked the readings on CrystalDiskInfo and here are the numbers that worry me:

Power on Count: 13
Total Host Writes: 159 GB

Laptop was turned on between home and store maybe 3 times, and host writes sound a bit too much even for windows installation. Laptop comes with Windows 11 pre-installed.

Now Do those numbers confirm my suspicion? or are those normal factory numbers?

porina · August 5

Can you register the laptop? If someone else had done it already it should flag already used serial number. It may default to start with the manufacture date and only update to sale date after registration.

Speculation on my part on the SSD. During manufacture they'll write an image to it. There may be some tests done after that point to ensure everything is working correctly. Agree the writes seem a bit high if we assume it is just the OS, but if they do some tests/benchmarks on it, that could increase the writes.

RandUser · August 5

11 minutes ago, porina said:

Can you register the laptop? If someone else had done it already it should flag already used serial number. It may default to start with the manufacture date and only update to sale date after registration.

Speculation on my part on the SSD. During manufacture they'll write an image to it. There may be some tests done after that point to ensure everything is working correctly. Agree the writes seem a bit high if we assume it is just the OS, but if they do some tests/benchmarks on it, that could increase the writes.

I ran powercfg /batteryreport and it is showing 1 cycle, I don't believe that report resets with windows, so I am more inclined to believe that this is just testing, and the date thing is on Asus.