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I don't have Wifi and Bluetooth

So I have the MSI B550 Pro Vdh Wifi motherboard and it seems like it can't connect to wifi. I have the two antennas built in and the drivers from the msi page (AMD Intel WIFI driver from the LAN section drivers and AMD chipset drivers from the System and Chipset Drivers). Is this a hardware failure? When I'm in device manager, in the section network adapters, I don't see the antennas, and in Window I only see the possibility to connect to ethernet.

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Enter BIOS and look for/enable it?

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5 minutes ago, ieleja said:

Enter BIOS and look for/enable it?

Do you know where I can find it in the BIOS? I'm kinda lost.

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5 minutes ago, KevenZimin said:

Do you know where I can find it in the BIOS? I'm kinda lost.

in the "onboard devices" settings

 

reset network settings and use troubleshooting for internet

 

update bios

I Use my knowledge as business owner and self taught technician aswell as an AI to help people. AI might be controversial but it actually works pretty well 90% of the time.

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Share screenshot of your Device Manager?

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8 minutes ago, SavageNeo said:

in the "onboard devices" settings

 

reset network settings and use troubleshooting for internet

 

update bios

When I went into bios these were the settings

IMG_2050.jpeg

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4 minutes ago, xAcid9 said:

Share screenshot of your Device Manager?

 

IMG_2051.jpeg

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1 minute ago, KevenZimin said:

-snip-

It's there, only need driver. 

Now right click on Network Controller, go to Detail tab and select HardwareID from the drop down menu. 
Whats the value?

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

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4 minutes ago, KevenZimin said:

 

--

no drivers

I Use my knowledge as business owner and self taught technician aswell as an AI to help people. AI might be controversial but it actually works pretty well 90% of the time.

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14 minutes ago, xAcid9 said:

It's there, only need driver. 

Now right click on Network Controller, go to Detail tab and select HardwareID from the drop down menu. 
Whats the value?

 

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15 minutes ago, xAcid9 said:

It's there, only need driver. 

Now right click on Network Controller, go to Detail tab and select HardwareID from the drop down menu. 
Whats the value?

 

image.jpg

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8 minutes ago, KevenZimin said:

-snip-

That's MediaTek, try update via Windows Update. 

 

Oh wait.. It's packaged with AMD driver. Did you installed it properly previously? 
https://download.msi.com/dvr_exe/mb/amd_wifi_driver.zip

https://download.msi.com/dvr_exe/mb/amd_bt_driver.zip

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

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Please click the "Thumbs Up" on any volunteer's post to thank them if they helped .(lower left, just to the right of My Computer )
 
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