Black screen from HDMI signal on two different GPUs

[Kiwilicious!]

Hi,

I just built a computer, with the following specs
 

CPU: AMD Ryzen 9 7900X 4.7GHz
Motherboard: Asrock X670E Pro RS
RAM: G.Skill Ripjaws DDR5 6000 MHz 2x32GB
PSU: Seasonic Focus GX 1000W
Case: Fractal Design Torrent
CPU Cooler: Noctua NH-D15 chromax.black
GPU: NVIDIA GTX 980 / NVIDIA RTX 4060 TI 16GB (Tried both)
Storage: Samsung 990 PRO 2TB M.2 NVMe

When plugging the HDMI cable into the graphics card, it gives me a black screen. It doesn't give a no signal message, just a black screen. And it does this for both the Nvidia GTX 980 and the Nvidia RTX 4060 TI 16GB.
If I take a DisplayPort to HDMI converter, otherwise using the same cable, same screen and plug it into the displayport. It works perfectly fine. But it's doing the exact same thing on both graphics cards. And I've made sure to clean install the right nvidia drivers.

I tried reseating the ram, just in case, but no luck. Any idea what is going on here? Is it just a faulty motherboard?

[Hellowpplz]

26 minutes ago, Kiwilicious! said:

Hi,

I just built a computer, with the following specs
 

CPU: AMD Ryzen 9 7900X 4.7GHz
Motherboard: Asrock X670E Pro RS 2x32GB
RAM: G.Skill Ripjaws DDR5 6000 MHz
PSU: Seasonic Focus GX 1000W
Case: Fractal Design Torrent
CPU Cooler: Noctua NH-D15 chromax.black
GPU: NVIDIA GTX 980 / NVIDIA RTX 4060 TI 16GB (Tried both)
Storage: Samsung 990 PRO 2TB M.2 NVMe

When plugging the HDMI cable into the graphics card, it gives me a black screen. It doesn't give a no signal message, just a black screen. And it does this for both the Nvidia GTX 980 and the Nvidia RTX 4060 TI 16GB.
If I take a DisplayPort to HDMI converter, otherwise using the same cable, same screen and plug it into the displayport. It works perfectly fine. But it's doing the exact same thing on both graphics cards. And I've made sure to clean install the right nvidia drivers.

I tried reseating the ram, just in case, but no luck. Any idea what is going on here? Is it just a faulty motherboard?

hm... make sure your motherboard's bios is updated.
 

Also wait why don't you just use the displayport-hdmi 
This might be obvious to some, correct me (nicely) if im wrong, but I'm not experienced with this stuff, so I would assume it works normal as if you had a hdmi-hdmi

 

26 minutes ago, Kiwilicious! said:

Asrock X670E Pro RS 2x32GB

also whaat

[Kiwilicious!]

33 minutes ago, Hellowpplz said:

hm... make sure your motherboard's bios is updated.
 

Also wait why don't you just use the displayport-hdmi 
This might be obvious to some, correct me (nicely) if im wrong, but I'm not experienced with this stuff, so I would assume it works normal as if you had a hdmi-hdmi

 

also whaat

Yes, I downloaded the latest full release version of bios and flashed it. It sadly didn't make a difference.

I'm not sure I understand your question? The DisplayPort works, I can use it. My question is why the HDMI does not work, on two different graphics cards.

Yes, 2x23 GB was meant to be on the line below, for the RAM. I've edited it.

[Hellowpplz]

Wait so are you using display port natively, or display port to hdmi?

[Kiwilicious!]

18 minutes ago, Hellowpplz said:

Wait so are you using display port natively, or display port to hdmi?

HDMI natively = Black screen
HDMI cable into DisplayPort -> HDMI adapter into DisplayPort on GPU = Working

[Salted Spinach]

10 hours ago, Kiwilicious! said:

HDMI natively = Black screen
HDMI cable into DisplayPort -> HDMI adapter into DisplayPort on GPU = Working

If this is happening with both cards, it could be one of the following:

• Bad HDMI cable causing the handshake to fail
• Windows thinks that the HDMI display is not the primary display
• Some configuration somewhere is stopping HDMI display output

The most probable fix is to connect the monitor directly to display with an ordinary DisplayPort cable

 

https://www.alphr.com/windows-not-detecting-monitor-through-hdmi/