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Games keep crashing after certain amounts of time.

JacksonianMan

Hello! I have been having an issue for months now, and I'm at wits end. I've poured too much money into this computer for me to not play the games I want to. Most games I play, aside from a few, crash consistently from 30 minutes to even an hour or two into the game. It's every single game I play, other than The Witcher 3: Wild Hunt. Which I find to be extremely odd being that game is somewhat intensive itself, probably more so than others I play. Rainbow Six Siege, Fortnite, Lego Batman 1, (yes 1, the first one) Halo Infinite, It Takes Two, Apex Legends, etc, all crash! They simply just stop, and I get thrown to desktop in the middle of my session. Occasionally, it'll even just sign me out which is super weird. It's almost like a partial restart, but just to the sign in page, it's not fully rebooting. Anyway, most of the time it's only to desktop. I have ran numerous stress tests on my GPU and CPU, and found no issues. I ran memtest86 and found no issues. I disabled XMP, and I've tried all sorts of settings changes I find on YouTube. I also did numerous windows repairs and windows reinstalls. The only thing I can think is maybe a faulty power supply, as the one I have I bought used many years ago. So I ordered a new one, but I would think a psu issue would make me shut down or restart, not just stop the program. 

SPECS: 7800xt Hellhound, 32gb 3600mhz Trident Z Ram, Ryzen 5 3600, MSI MAG B550, and an 850w thermaltake psu. 

PLEASE HELP!!! THANK YOU!

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1 hour ago, JacksonianMan said:

Hello! I have been having an issue for months now, and I'm at wits end. I've poured too much money into this computer for me to not play the games I want to. Most games I play, aside from a few, crash consistently from 30 minutes to even an hour or two into the game. It's every single game I play, other than The Witcher 3: Wild Hunt. Which I find to be extremely odd being that game is somewhat intensive itself, probably more so than others I play. Rainbow Six Siege, Fortnite, Lego Batman 1, (yes 1, the first one) Halo Infinite, It Takes Two, Apex Legends, etc, all crash! They simply just stop, and I get thrown to desktop in the middle of my session. Occasionally, it'll even just sign me out which is super weird. It's almost like a partial restart, but just to the sign in page, it's not fully rebooting. Anyway, most of the time it's only to desktop. I have ran numerous stress tests on my GPU and CPU, and found no issues. I ran memtest86 and found no issues. I disabled XMP, and I've tried all sorts of settings changes I find on YouTube. I also did numerous windows repairs and windows reinstalls. The only thing I can think is maybe a faulty power supply, as the one I have I bought used many years ago. So I ordered a new one, but I would think a psu issue would make me shut down or restart, not just stop the program. 

SPECS: 7800xt Hellhound, 32gb 3600mhz Trident Z Ram, Ryzen 5 3600, MSI MAG B550, and an 850w thermaltake psu. 

PLEASE HELP!!! THANK YOU!

A bit of a long shot, but since you already ran all those test, may as well test / check the SSD too.

 

My own experience, had an SSD that seemed fine. Windows ran fine on it, ran games with just a bit of occasional crash.

But when I use diskmark to benchmark it, I sometimes got a BSOD. Smart test also either kept failing or the software froze.

There is approximately 99% chance I edited my post

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ENGLISH IS NOT MY NATIVE LANGUAGE, NOT EVEN 2ND LANGUAGE. PLEASE FORGIVE ME FOR ANY CONFUSION AND/OR MISUNDERSTANDING THAT MAY HAPPEN BECAUSE OF IT.

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14 minutes ago, Poinkachu said:

A bit of a long shot, but since you already ran all those test, may as well test / check the SSD too.

 

My own experience, had an SSD that seemed fine. Windows ran fine on it, ran games with just a bit of occasional crash.

But when I use diskmark to benchmark it, I sometimes got a BSOD. Smart test also either kept failing or the software froze.

Ok I am running it as I right this. What exactly should I be looking for? Will there be an error that pops up or something? 

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9 minutes ago, JacksonianMan said:

Ok I am running it as I right this. What exactly should I be looking for? Will there be an error that pops up or something? 

I'm not to savvy about this.
But in my personal experience, I checked SSD health using several software, HD Sentinel, Samsung Magician (my SSD was Samsung)

Benchmarked SSD using DiskMark.

Did various SMART test using Samsung Magician

 

Full detail :

The problem started appearing just around 3-4 months after buying.

- First I noticed that HD Sentinel health report said 90% when I first checked, then it became 2-3% lower for each subsequent day (yea I tested it over few days), while Samsung Magician said Health was fine, 99%.

- Then I tried to stress test it using Diskmark Benchmark, this often crashed or BSODed, SMART test either failed, froze, or made the whole software itself froze.

- I then applied for RMA, it got replaced, and it's been fine up until now (Around a year and half) *knocks on wood*

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ENGLISH IS NOT MY NATIVE LANGUAGE, NOT EVEN 2ND LANGUAGE. PLEASE FORGIVE ME FOR ANY CONFUSION AND/OR MISUNDERSTANDING THAT MAY HAPPEN BECAUSE OF IT.

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2 minutes ago, Poinkachu said:

I'm not to savvy about this.
But in my personal experience, I checked SSD health using several software, HD Sentinel, Samsung Magician (my SSD was Samsung)

Benchmarked SSD using DiskMark.

Did various SMART test using Samsung Magician

 

First I noticed that HD Sentinel health report said 90% when I first checked, then it became 2-3% lower for each subsequent day (yea I tested it over few days), while Samsung Magician said Health was fine, 99%.

Then I tried to stress test it using Diskmark Benchmark, this often crashed or BSODed, SMART test either failed, froze, or made the whole software itself froze.

 

These are my results for my primary drive. Looks good to me unless I'm missing something. 

 

image.png.37f18dcb048bfe40441eeb7320129457.png

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5 hours ago, JacksonianMan said:

These are my results for my primary drive. Looks good to me unless I'm missing something. 

 

image.png.37f18dcb048bfe40441eeb7320129457.png

Basically I was just using diskmark as a way to put some considerable stress on the SSD, didn't really care about the speed.

Since doing the benchmark multiple times was simpler than copying a ton of files back and forth again and again.

 

Try doing smart test too, and take a screenshot of Crystaldiskinfo result and post the screenshot here.

So people who are way more knowledgeable can see if the SSD is failing or not, and maybe rule it out from possible cause.

There is approximately 99% chance I edited my post

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__________________________________________

ENGLISH IS NOT MY NATIVE LANGUAGE, NOT EVEN 2ND LANGUAGE. PLEASE FORGIVE ME FOR ANY CONFUSION AND/OR MISUNDERSTANDING THAT MAY HAPPEN BECAUSE OF IT.

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1 hour ago, JacksonianMan said:

These are my results for my primary drive. Looks good to me unless I'm missing something. 

 

 

Try Hard Disk Sentinel.

 

Latest Bios on the motherboard? Latest AMD chipset drivers?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

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You should consider fresh windows on brand new HDD/SSD because the only culprit left is your SSD.

 

1. It should not be windows issue because you did fresh install

2. It's not heat issue because you ran stress testing just fine

3. It's normally not PSU issue because it doesn't shutdown

 

BIOS normally do not get corrupted under normal usage. BUT there is a chance the stock OC setting causes the crash.

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16 hours ago, Poinkachu said:

Basically I was just using diskmark as a way to put some considerable stress on the SSD, didn't really care about the speed.

Since doing the benchmark multiple times was simpler than copying a ton of files back and forth again and again.

 

Try doing smart test too, and take a screenshot of Crystaldiskinfo result and post the screenshot here.

So people who are way more knowledgeable can see if the SSD is failing or not, and maybe rule it out from possible cause.

Here are my crystaldiskinfo results, looks good to me I don't see a problem. Is there some sort of scan I am supposed to run with it?

EDIT: I ran a crystaldisktest and checked info, the only thing that changed is temp went up to 43. 

Screenshot (7).png

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13 hours ago, Goldilock said:

You should consider fresh windows on brand new HDD/SSD because the only culprit left is your SSD.

 

1. It should not be windows issue because you did fresh install

2. It's not heat issue because you ran stress testing just fine

3. It's normally not PSU issue because it doesn't shutdown

 

BIOS normally do not get corrupted under normal usage. BUT there is a chance the stock OC setting causes the crash.

I updated BIOS about 2 months ago, and chipsets should all be updated as well, I did that not too long ago either, and no change occurred, still the same issues. A fresh install may be smart. Could it be that I'm running Windows 11 "beta" since it was the free upgrade from windows 10? No idea. I could do a complete reset via windows, that's just annoying as I have got to find place for photos and videos I have stored on here. 

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3 hours ago, JacksonianMan said:

I updated BIOS about 2 months ago, and chipsets should all be updated as well, I did that not too long ago either, and no change occurred, still the same issues. A fresh install may be smart. Could it be that I'm running Windows 11 "beta" since it was the free upgrade from windows 10? No idea. I could do a complete reset via windows, that's just annoying as I have got to find place for photos and videos I have stored on here. 

Huh? I tought you tried reinstalling Windows already

22 hours ago, JacksonianMan said:

I also did numerous windows repairs and windows reinstalls.

 

There is approximately 99% chance I edited my post

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__________________________________________

ENGLISH IS NOT MY NATIVE LANGUAGE, NOT EVEN 2ND LANGUAGE. PLEASE FORGIVE ME FOR ANY CONFUSION AND/OR MISUNDERSTANDING THAT MAY HAPPEN BECAUSE OF IT.

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5 hours ago, JacksonianMan said:

Could it be that I'm running Windows 11 "beta"

That right there might your main culprit. If I were you, I would roll back to Windows 10.

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14 hours ago, Goldilock said:

That right there might your main culprit. If I were you, I would roll back to Windows 10.

I've never done a roll back before, but I figure it wouldn't be too complicated. I'll give it a shot if nothing else works

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