ASUS RX 570 Expedition OC 4 GB Throttle

[KamiGoroshi]

Hi, I have an Asus Rx 570 Expedition OC 4GB, there is a strange throttle problem with the card. Thermal paste was mx4, in furmark when it hits 80 degree celsius its clock speed drops to 300MHz, it cools down to the 65 in a second and clock speed becomes normal. I changed the paste with a cheap one, this time card hit 89 but didn't throttle throughout the why and even at the 89 degree. Then a changed back to paste to mx4, undervolted it for -150mV and dropped clock speed to 1167MHz, now it works cooler and gets hot slower but now it throttles at 75-76 degrees. Can you help me to fix this problem? Thanks in advance!

[Middcore]

Is this a used card you bought? Have you verified it has the correct, original BIOS?

[KamiGoroshi]

3 minutes ago, Middcore said:

Is this a used card you bought? Have you verified it has the correct, original BIOS?

Its a used one that bought from my friend. He said he changed its vrams(because they were fried) and flashed strix bios.

[Middcore]

2 minutes ago, KamiGoroshi said:

Its a used one that bought from my friend. He said he changed its vrams(because they were fried) and flashed strix bios.

 

Get your money back from your friend. Replacing VRAM is not a trivial task and if the VRAM was "fried" then who knows what other problems the card had. 

[KamiGoroshi]

1 minute ago, Middcore said:

 

Get your money back from your friend. Replacing VRAM is not a trivial task and if the VRAM was "fried" then who knows what other problems the card had. 

It was a close friend of mine and he didn't take any money from me for the card. Vram problem is kinda make sense since this model has no cooling for vrams and tends the work at higher level of temperatures.

[Middcore]

Just now, KamiGoroshi said:

It was a close friend of mine and he didn't take any money from me for the card. Vram problem is kinda make sense since this model has no cooling for vrams and tends the work at higher level of temperatures.

 

If you want to try to save the card the first thing I would do is flash the correct, original BIOS for it, which appears to be in TechPowerUp's database. 

 

I don't think the 4GB Strix design was anything to write home about but it makes no sense to flash the BIOS of a theoretically high-end model of a card on a lower-end model which already has suspect cooling. 

[KamiGoroshi]

4 minutes ago, Middcore said:

 

If you want to try to save the card the first thing I would do is flash the correct, original BIOS for it, which appears to be in TechPowerUp's database. 

 

I don't think the 4GB Strix design was anything to write home about but it makes no sense to flash the BIOS of a theoretically high-end model of a card on a lower-end model which already has suspect cooling. 

Was in my mind but searching possible other solution since I didn't wanted to mess with bios but gonna try it, thanks.

[IkeaGnome]

30 minutes ago, KamiGoroshi said:

Thermal paste was mx4, in furmark when it hits 80 degree celsius its clock speed drops to 300MHz, it cools down to the 65 in a second and clock speed becomes normal.

What part of the card is heating up and cooling off that quickly? It gpu-z reporting the gpu die, or the hotspot is doing that?

If it's the hotspot, what are the overall gpu temps? 

32 minutes ago, KamiGoroshi said:

, now it works cooler and gets hot slower but now it throttles at 75-76 degrees.

Mind getting a GPU-Z log of a furmark run and uploading here?

Collecting GPU logs using GPU-Z | NVIDIA (custhelp.com)

[KamiGoroshi]

20 minutes ago, IkeaGnome said:

What part of the card is heating up and cooling off that quickly? It gpu-z reporting the gpu die, or the hotspot is doing that?

If it's the hotspot, what are the overall gpu temps? 

Mind getting a GPU-Z log of a furmark run and uploading here?

Collecting GPU logs using GPU-Z | NVIDIA (custhelp.com)

I recorded a log ( at least I tried)

GPU-Z Sensor Log.txt

[IkeaGnome]

12 minutes ago, KamiGoroshi said:

I recorded a log ( at least I tried)

GPU-Z Sensor Log.txt 89.86 kB · 1 download

 

1 hour ago, KamiGoroshi said:

undervolted it for -150mV and

Are you sure you undervolted for -150mV? That chip should have VDDC at 1.15V stock. -150mV and you'd be at 1v. You never get to 0.98 V, and when you drop gframes it gets as low as 0.6438V. I'm surprised the card doesn't crash. 

You also get to 1.4V on the 12V rail. 

 

You're having power delivery issues, not thermal issues. 

The card also won't go above 350mb vram used it looks like.

What's the GPU-Z sensor graph look like? It'll also show a throttle reason. 

[KamiGoroshi]

8 minutes ago, IkeaGnome said:

 

Are you sure you undervolted for -150mV? That chip should have VDDC at 1.15V stock. -150mV and you'd be at 1v. You never get to 0.98 V, and when you drop gframes it gets as low as 0.6438V. I'm surprised the card doesn't crash. 

You also get to 1.4V on the 12V rail. 

 

You're having power delivery issues, not thermal issues. 

The card also won't go above 350mb vram used it looks like.

What's the GPU-Z sensor graph look like? It'll also show a throttle reason. 

Yes, on the afterburner its at -150mV and the values are a bit different at its own monitor then this, it hits 1v time to time. When tried to undervolt it on the AMD app it crashes tho, even with a small undervolt.

 

Graphs was pretty consistent, dropped zero when the throttle. If its delivery issue, it makes sense since I don't trust my psu that much, its Aerocool VX-500 and its says 12v 38A but I didn't heard much good things about this psu.

 

I played last of us part 1 and spiderman remastered for a couple hours with this gpu without throttle and fps drops with the said bad paste and at high temperatures but whenever I change it with mx4, card coolsdown but throttle starts. Thats what confuses my mind.

[IkeaGnome]

4 minutes ago, KamiGoroshi said:

Yes, on the afterburner its at -150mV and the values are a bit different at its own monitor then this, it hits 1v time to time. When tried to undervolt it on the AMD app it crashes tho, even with a small undervolt.

 

Graphs was pretty consistent, dropped zero when the throttle. If its delivery issue, it makes sense since I don't trust my psu that much, its Aerocool VX-500 and its says 12v 38A but I didn't heard much good things about this psu.

 

I played last of us part 1 and spiderman remastered for a couple hours with this gpu without throttle and fps drops with the said bad paste and at high temperatures but whenever I change it with mx4, card coolsdown but throttle starts. Thats what confuses my mind.

Throw the stock vBIOS back on it to see if it helps anything at all, plus as @Middcore pointed out there's 0 reason to be using a different vBIOS. 

[KamiGoroshi]

49 minutes ago, IkeaGnome said:

Throw the stock vBIOS back on it to see if it helps anything at all, plus as @Middcore pointed out there's 0 reason to be using a different vBIOS. 

I am getting "vbios related functionality not supported for device 0x67df" error... I think I found myself a new trouble

[IkeaGnome]

25 minutes ago, KamiGoroshi said:

I am getting "vbios related functionality not supported for device 0x67df" error... I think I found myself a new trouble

How does this card show up in GPU-Z?

[Bagzie]

7 hours ago, KamiGoroshi said:

Hi, I have an Asus Rx 570 Expedition OC 4GB, there is a strange throttle problem with the card. Thermal paste was mx4, in furmark when it hits 80 degree celsius its clock speed drops to 300MHz, it cools down to the 65 in a second and clock speed becomes normal. I changed the paste with a cheap one, this time card hit 89 but didn't throttle throughout the why and even at the 89 degree. Then a changed back to paste to mx4, undervolted it for -150mV and dropped clock speed to 1167MHz, now it works cooler and gets hot slower but now it throttles at 75-76 degrees. Can you help me to fix this problem? Thanks in advance!

Nvidia cards use the GPU temp to decide on boost clock potential , Its typically a sensor at the edge of the die that's not the hottest part of the GPU.

 

AMD cards use the hotspot temperature to calculate boost clock potential.

 

It's very likely you traded in some temps on the gpu edge temp for a lower hot spot delta which isn't that uncommon.

 

Unfortunately even though the 570 uses hotspot for the boost clock and thermal limiting threshold it doesn't actually let you see it , RDNA fixed that but since your throttling has stopped I would suggest you have fixed the issue.

[KamiGoroshi]

5 hours ago, IkeaGnome said:

How does this card show up in GPU-Z?

This is what it looks like

 

1 hour ago, Bagzie said:

Nvidia cards use the GPU temp to decide on boost clock potential , Its typically a sensor at the edge of the die that's not the hottest part of the GPU.

 

AMD cards use the hotspot temperature to calculate boost clock potential.

 

It's very likely you traded in some temps on the gpu edge temp for a lower hot spot delta which isn't that uncommon.

 

Unfortunately even though the 570 uses hotspot for the boost clock and thermal limiting threshold it doesn't actually let you see it , RDNA fixed that but since your throttling has stopped I would suggest you have fixed the issue.

Unfortunatelly nothing have stopped. Now it just throttle at a higher temperature (at 82, even though I didn't changed anything) but this just randomly changes, it was throttling at 76 yesterday.

[Bagzie]

Try downloading HWinfo and see of it shows Hotspot temp there , My experience with AMD pre RDNA is a HD6950 so I've not got a huge amount of experience with your polaris gpu.

[KamiGoroshi]

Update on the situation: Now card just throttles at 82 degree and it only gets this hot in Furmark, in Spiderman Remastered I barely even see 70, mostly at 65 so I choose not to touch the card anymore until it fails me. Maybe I change the cooling block with a better one like Twin Frozr since its pretty cheap and easy to find here tho I have doubts about its fitness to my pc case since Twin Frozr is pretty big. Thanks for the help buddies.

 

By the way my current values at Afterburner are 1200MHz Core, -150mV voltage (at %100 load it draws between 0.96-.098) and rest is set to default.