How to compare between 2 ISP providers ? Optical fiber

[PSP.]

Hello , 
I really found 2 good offers isp providers , both same speed 200 Mbps
but how to compare between  2 internet service providers ?
Speed test is nothing , I really feel stupid question 
but asking myself ]really how to compare ?
I will try 1 month first each provider ,but which tests I have to try ? 
I have no idea how to compare except speed test
 

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[ChrisLoudon]

31 minutes ago, PSP. said:

I have no idea how to compare except speed test

Hi buddy, it really comes down to the following:

 

1. Customer Service

2. Price

3. Speed

4. Any Caps or Download Limits

 

Here in the UK, the vast majority of the fibre / copper wires are owned and maintained by Openreach (BT), but in the interest of fairness, they sell / lease lines to various different ISP's (Sky, Vodafone, Plusnet......) There are a handful of other Network Operators such as Virgin and maybe some niche rural supply ISPs but it all comes down to the above.

 

Other regions might be different though.

 

Where are you based?

[PSP.]

56 minutes ago, ChrisLoudon said:

Hi buddy, it really comes down to the following:

 

1. Customer Service

2. Price

3. Speed

4. Any Caps or Download Limits

 

Here in the UK, the vast majority of the fibre / copper wires are owned and maintained by Openreach (BT), but in the interest of fairness, they sell / lease lines to various different ISP's (Sky, Vodafone, Plusnet......) There are a handful of other Network Operators such as Virgin and maybe some niche rural supply ISPs but it all comes down to the above.

 

Other regions might be different though.

 

Where are you based?

Middle East Kuwait 
I was happy with 5G but not with my synology nas and plex 
as I read 
Most wireless internet providers use CGNAT so you can't remote stream by just forwarding the port.
I have switched back to fiber , all good but want speed up to 200mbps 
both same price almost

1. Customer Service : checking

2. Price : so close

3. Speed : both 200

4. Any Caps or Download Limits : no limit
because reasons above , trying to know tests to decide , like Jitter etc...
but seems like have to focus Customer Service ,

[PSP.]

1 hour ago, ChrisLoudon said:

Hi buddy, it really comes down to the following:

 

1. Customer Service

2. Price

3. Speed

4. Any Caps or Download Limits

 

Here in the UK, the vast majority of the fibre / copper wires are owned and maintained by Openreach (BT), but in the interest of fairness, they sell / lease lines to various different ISP's (Sky, Vodafone, Plusnet......) There are a handful of other Network Operators such as Virgin and maybe some niche rural supply ISPs but it all comes down to the above.

 

Other regions might be different though.

 

Where are you based?

by the way , better to ask isp static ip instead of pppoe ?

[ChrisLoudon]

19 minutes ago, PSP. said:

I have switched back to fiber , all good but want speed up to 200mbps 
both same price almost

1. Customer Service : checking

2. Price : so close

3. Speed : both 200

4. Any Caps or Download Limits : no limit
because reasons above , trying to know tests to decide , like Jitter etc...
but seems like have to focus Customer Service ,

If you have the ability to sign up for trial periods or not be tied into a contract then it might be worth trying a few ISPs to see what your 'real-world' download rates are and latency. Also, call their CS line at a peak time and see how long it takes you to get through to an agent.

 

14 minutes ago, PSP. said:

by the way , better to ask isp static ip instead of pppoe ?

You should only be asking for a static IP on your WAN port if you need it for things like Web servers / services that you / other people need to connect to.

 

TBH, I suspect that Static IPs like this won't be available on domestic tariffs as they tend to be reserved for business / commercial use which will come with a hefty premium.

[OddOod]

26 minutes ago, PSP. said:

Most wireless internet providers use CGNAT so you can't remote stream by just forwarding the port.

When I jumped to my current ISP I had to pay 5$ a month for my static IP on top of doubling my monthly, but at least the new one stopped yelling at (and throttling) me for "too much upload while staying under the bandwidth limit" 

[ChrisLoudon]

4 minutes ago, OddOod said:

When I jumped to my current ISP I had to pay 5$ a month for my static IP on top of doubling my monthly, but at least the new one stopped yelling at (and throttling) me for "too much upload while staying under the bandwidth limit" 

Was that on a 5G or Fibre network?

[PSP.]

I really have no issue with PPPOE but if Static IP performance better . I will try , 
also still feeling Free Trial they will give you best available but when you start pay first month 
not good as free trial , I will try paid one month each ,
not sure but will contiue with pppoe 

[OddOod]

13 minutes ago, ChrisLoudon said:

Was that on a 5G or Fibre network?

Fiber. But they should be similar things. They just run the whole region as a single corporate network 

 

[Alex Atkin UK]

3 hours ago, PSP. said:

I really have no issue with PPPOE but if Static IP performance better . I will try , 
also still feeling Free Trial they will give you best available but when you start pay first month 
not good as free trial , I will try paid one month each ,
not sure but will contiue with pppoe 

PPPoE is how you connect to your account at the ISP, it has nothing to do with if you are given a static public IP, dynamic public IP or CG-NAT.

 

A static IP is also not necessarily needed to have a public IP, though it may be the only way to opt-out of an ISPs CG-NAT.

 

So really it depends if you actually need a public IP address or not.  I believe gaming often works better if you do and if for any reason to need to access a local PC on your home network when away from home its useful, though Tailscale may also be an option for that.

 

For me personally not being on CG-NAT would be first priority, with speed/reliability in second place.  Of course CG-NAT is really the only thing you can ask the ISP about, everything else would be more down to reviews from other people on the same ISP.

[PSP.]

55 minutes ago, Alex Atkin UK said:

PPPoE is how you connect to your account at the ISP, it has nothing to do with if you are given a static public IP, dynamic public IP or CG-NAT.

 

A static IP is also not necessarily needed to have a public IP, though it may be the only way to opt-out of an ISPs CG-NAT.

 

So really it depends if you actually need a public IP address or not.  I believe gaming often works better if you do and if for any reason to need to access a local PC on your home network when away from home its useful, though Tailscale may also be an option for that.

 

For me personally not being on CG-NAT would be first priority, with speed/reliability in second place.  Of course CG-NAT is really the only thing you can ask the ISP about, everything else would be more down to reviews from other people on the same ISP.

so , useful for my part ?
using synology nas and tried to enable DDNS but not work 
I think need ,

[Alex Atkin UK]

7 hours ago, PSP. said:

so , useful for my part ?
using synology nas and tried to enable DDNS but not work 
I think need ,

Static IP is useful in avoiding needing DDNS, though I'm not sure how it stands now but last I checked free DDNS services still requires you to login periodically to keep the service alive.  Personally I pay for my own domain and set it manually on there.

[Donut417]

12 hours ago, PSP. said:

Static IP performance better

Eh. My friend used to run a Valheim and ARK server with a Dynamic IP. It worked just fine. Comcast the ISP we both use doesn't really change IP's to often. He would just give me his IP if it changed. Now if you need access to services on your home network then you can use a DDNS service and many are free. In my opinion a static iP for most people is overkill and not really worth an extra expense. Due to the fast we have exhausted all the IPv4 addresses your ISP might not offer such an option. 

 

7 hours ago, PSP. said:

using synology nas and tried to enable DDNS but not work 

In some cases they can be enabled in a router, but if you have ISP supplied equipment that might not be supported. The last time I used such a service I recall needing an account and I think some of them have an app you can download that will update the IP information as it changes.