Monitors going randomly out - PC freezes

[Schokio]

Hello guys,

I am creating this thread on behalf of a friend.
If further details are required, I'll try to provide them

So basically the monitors are randomly turning off, sound is still going, but sound input of a microphone doesn't work.
Only way to leave this "frozen" state is to force shut down the system by holding down the power button.

After rebooting the system, the resolution is set to the standard one when you don't have any graphics drivers installed (800x720 I guess?).
This is only fixed by completly reinstalling all graphic drivers.
That problem occurs like every 1 to 4 hours.

The event log doesn't show any critical logs.
A stress test to check out, if it's related to high GPU usage turned out negative. It ran completly fine.

At this point I don't know how to isolate the source of the issue


I'd be happy for any provided help.

 

[asheenlevrai]

Maybe try to enable some remote access on the computer and see if you can still access it remotely when the monitor fails. This would let you know if the computer crashed or if it's still running.