Abnormal Overheating Issue with Dell laptop

[Valaries]

Hello Folks,

 

I have this laptop Dell - Inspiron 3505 Inspiron with abnormal overheating issue so here is the case

- The laptop fan speed ramp up and heating up if im using it while charging but the fan speed will slow down and the heat cools down if the battery hit 100%
- The laptop is running normaly while its using its battery mode (This ramping up fan and heating issue only triggers if im using it while charging it)
- the worst part of all is, if im done using my laptop i turned it off and put it in my bag, the laptop suddenly heats up so much until my bag feels hot aswell (fyi: i turned off the quick boot option from power manager)

Things i tried to solve this issue

 

- Reinstall all Driver (CPU and GPU)

- Repaste the CPU (its Integrated so its only one chip)

- Open some of the cover that blocks the air vent (Its covered by an aluminum foil or something like that, and i dont see any use for that)
- Cleaning the heatsink make sure theres no dust blocking the air way

 

I need help with this overheating issue cause im out of ideas on whats going on whit my laptop

 

Full Spesification
Dell Inspiron 14 3505

Ryzen 5 3500U with Vega 8

16GB Ram Dual Channel
NVMe SSD (I Forgot the brand)

[DreamCat04]

4 hours ago, Valaries said:

Hello Folks,

 

I have this laptop Dell - Inspiron 3505 Inspiron with abnormal overheating issue so here is the case

- The laptop fan speed ramp up and heating up if im using it while charging but the fan speed will slow down and the heat cools down if the battery hit 100%
- The laptop is running normaly while its using its battery mode (This ramping up fan and heating issue only triggers if im using it while charging it)
- the worst part of all is, if im done using my laptop i turned it off and put it in my bag, the laptop suddenly heats up so much until my bag feels hot aswell (fyi: i turned off the quick boot option from power manager)

Things i tried to solve this issue

 

- Reinstall all Driver (CPU and GPU)

- Repaste the CPU (its Integrated so its only one chip)

- Open some of the cover that blocks the air vent (Its covered by an aluminum foil or something like that, and i dont see any use for that)
- Cleaning the heatsink make sure theres no dust blocking the air way

 

I need help with this overheating issue cause im out of ideas on whats going on whit my laptop

 

Full Spesification
Dell Inspiron 14 3505

Ryzen 5 3500U with Vega 8

16GB Ram Dual Channel
NVMe SSD (I Forgot the brand)

What are your temps exactly when this is happening? Can you check if closing the laptop puts it to sleep or if it's set to "do nothing"? Laptops usually get much warmer when they're plugged in, that's normal. They're designed to save power on battery and they don't have to care about saving power when they're plugged in. IT might also just be a coincidence that it stops being hot once the battery's full. Windows takes a while to do its background things. Also the battery can get warm during charging

[Valaries]

2 hours ago, DreamCat04 said:

What are your temps exactly when this is happening? Can you check if closing the laptop puts it to sleep or if it's set to "do nothing"? Laptops usually get much warmer when they're plugged in, that's normal. They're designed to save power on battery and they don't have to care about saving power when they're plugged in. IT might also just be a coincidence that it stops being hot once the battery's full. Windows takes a while to do its background things. Also the battery can get warm during charging

Thank you for your reply Dreamcat,

The temp is around 95 to 98 when this  happens probably more when i put it inside my bag
i made sure my laptop set to sleep and do nothing is uncheked
 

The fan sound itself is quite insane when its plugged in, i dont mind if the fan goes out loud when im home, but its quite embarasssing when im in the office, unlike the others who has intel processors.

 

*)Fyi: this laptop doesn't used for gaming or any cpu or gpu demanding apps its always used for Word, Excel and listening to song on YT, i play games on desktop

[DreamCat04]

20 hours ago, Valaries said:

Thank you for your reply Dreamcat,

The temp is around 95 to 98 when this  happens probably more when i put it inside my bag
i made sure my laptop set to sleep and do nothing is uncheked
 

The fan sound itself is quite insane when its plugged in, i dont mind if the fan goes out loud when im home, but its quite embarasssing when im in the office, unlike the others who has intel processors.

 

*)Fyi: this laptop doesn't used for gaming or any cpu or gpu demanding apps its always used for Word, Excel and listening to song on YT, i play games on desktop

How much power does the CPU consume when it's that hot?  Is the air coming out of the heatsink hot? If it's not, this could indicate a bad thermal contact, most likely due to dried out thermal paste. But then if it's fine on battery this would indicate that the TP is fine..
This issue might exceed my troubleshooting knowledge, but I'll see if I can do anything with the informations from these questions that you'll provide 

[Qyygle]

It seems like you have more than one problem here. First off, this has nothing to do with Intel vs. AMD, so you don't have to think your colleagues are running cooler because they're on intel chips. If anything, they're going to be running hotter compared against that gen of AMD cpu you have.

What you have regarding the 'hot-bag' issue is actually a windows flaw. It's been around ever since Windows introduced connected sleep, and they've never bothered to fix it (probably because the fix is turning off connect sleep). Alex has made several mentions of this in Short Circuit videos and LTT did a main video on it too at some point. Solving this issue is difficult ever since Microsoft disabled the ability to force S3 sleep in regedit settings. Their claim was that recent laptops won't have support for this in their firmware anymore, which might be true, but that's kind of like, having the guy who just totaled your car tell you, should've paid for that extended warranty.

 

Without the S3 sleep option, your best bet is to just go into the power settings in control panel, and switch all the current power/sleep settings to use hibernate instead. It's not as fast as coming out of sleep, but with a modern SSD, you won't notice it too much.

 

Your other issues, regarding fan-noise while plugged in, could be any combination of things.

1, Windows is taking advantage of the plugged in power mode to run all shorts of tasks, indexing, etc. in the background. You'll want to go into settings and turn off any sort of feedback, data transfer, advertising, etc. you can. This will depend on if you're using windows 11 or 10, so checking all the possible settings tabs for things is important.

This section was hidden in Windows 10's notifications tab for example, but was notorious for causing lag in the background:

You may also want to check task manager and make sure Onedrive or anything else isn't causing chaos by running constantly on a failed file upload or something. This happens from time to time, and Windows won't throw an error or anything, just eat up CPU cycles forever, which is frustrating.

 

2, Malware or badly optimized apps in background. As with before, check task manager and sort by CPU usage. Whatever's topping the chart while plugged in, resolve it.

 

3. Power settings. This shouldn't have as much an effect, since resolving this is only hiding the issues of 1-2 above, but changing to a lower power profile setting can help with fan noise while plugged in. You may need to check both Window's settings and any Dell proprietary control software to fully change these settings. If you're in full performance mode, try changing to balanced or quiet.

 

4. It's a Dell (this one's just my personal prejudice)

Dell hasn't improved it's thermal designs since 10 years ago. People say HP or Acer are the 'budget' options of the PC world, but personally, Dell's just as bad, they just put a little more into chassis rigidity and looks (and they're not really even the best at that these days) and reviewers eat it up because most don't understand thermals, performance testing, or power limits.

To put it short, friends don't let friends buy Dells.