PC Hard Locking up/ Freezing With Graphical Glitches - Help!

[BenjaminSexyBoy]

ISSUE:

My PC will occasionally lock up/ freeze on both monitors (usually playing ram intensive games like Factorio or modded Minecraft), when it locks up the audio still comes through but I can't make any inputs like typing, moving my mouse, caps lock also doesn't light up when I press it. I become completely locked out and I have to restart my PC. It has only ever BSOD'ed once but the freezing is becoming more frequent.

 

Other weird issues I've noticed:

• my browser on my second monitor will start moving random squares around the screen of the media it is displaying (the effect is worse when watching a video but still happens on any tab) which is usually caused by playing a game on my primary monitor. this issue is super annoying and every time I screenshot it, the screenshot is perfect with no graphical issues
• small amounts of random green or grey static will appear for half a second at the bottom of my game playing rainbow 6 siege then disappear
• once my cursor became a solid black box and I restarted out of fear

 

I'll edit the post if I remember any more.

 

RAM:

I originally thought it was faulty RAM so I ran a memtest on my old sticks of ram and they all errored which is concerning so I replaced them, I haven't run a test on my new sticks yet but the issue is still occurring.

I did have the XMP profile turned on in the BIOS but I turned it off once I started experiencing these issues.

When I replaced the sticks everything was running smoothly for the first few days but the locking up and the other issues came back.

 

Old sticks: Corsair 32GB(4x8GB) DDR4 3200MHz Vengeance Pro - CMW32GX4M4C3200C16W

New sticks: Corsair 32GB (2x16GB) DDR4 3200MHz Vengeance Pro - CMW32GX4M2E3200C16W

 

I've checked my task manager while playing problematic games and it only uses around 1/3 of my total memory

 

BIOS:

If I remember correctly I had to flash my bios to work with my CPU so I was curious whether that could be a cause.

 

PSU:

Plugged into the wall along with a mini fridge, I don't believe I'm drawing too much power but rarely my fridge will click and my second monitor will cycle power. Powered by chad 240v Australian outlets.

 

RESOLUTIONS?:

I am not quite sure what the issue is so I am reaching out, I've researched it and I can't figure out what the root cause is. I have my suspicions it is still my RAM, I did recently check the QVL list for my motherboard and found my sticks weren't listed.

I haven't resorted to the extremes like a fresh install of Windows or replacing SSD as my last Hail Mary because I am hoping the issue is fairly minor.

 

QUESTIONS:

• What could the issue be?
• Is there something that I could install or show to help you find the issue?

If there is anything else you need I'll happily send it.

I will be watching this post like a hawk so I should reply fairly quickly, any help is greatly appreciated.

 

Spec List w/ Model Number:

OS: Windows 11 Home

BIOS: ver. f4d

CPU: Ryzen 7 5800X3D (100-100000651WOF)

GPU: ASUS Radeon RX 6900 XT TUF Gaming Top Edition 16GB (TUF-RX6900XT-T16G-GAMING)

RAM: Corsair (2x16GB) DDR4 3200MHz Vengeance Pro (CMW32GX4M2E3200C16W)

MOBO: X570S AORUS MASTER

STORAGE: Samsung 2TB 970 EVO Plus M.2 NVMe SSD (MZ-V7S2T0BW)
PSU: Corsair 850W RM850 80+ (CP-9020232-AU)

DISPLAY: 2x Acer 24" QHD IPS 144Hz (VG271US)

 

Thanks, Benjamin

[191x7]

Check if there's a newer bios than yours and flash it if there is.

 

Install the latest chipset drivers. Download from AMD, not Gigabyte.

 

Check your SSD for a firmware update.

 

Use

Dism /online /cleanup-image /restorehealth

Sfc /scannow

to check your Windows.

 

Retest your RAM.

[BenjaminSexyBoy]

2 minutes ago, 191x7 said:

Check if there's a newer bios than yours and flash it if there is.

 

Install the latest chipset drivers. Download from AMD, not Gigabyte.

 

Check your SSD for a firmware update.

 

Use

Dism /online /cleanup-image /restorehealth

Sfc /scannow

to check your Windows.

 

Retest your RAM.

Thanks so much for the reply, I'll do all of those now and see if it works

[BenjaminSexyBoy]

52 minutes ago, 191x7 said:

Check if there's a newer bios than yours and flash it if there is.

 

Install the latest chipset drivers. Download from AMD, not Gigabyte.

 

Check your SSD for a firmware update.

 

Use

Dism /online /cleanup-image /restorehealth

Sfc /scannow

to check your Windows.

 

Retest your RAM.

OMFG I think you just fixed it, I'll reopen the post if I get the same issues again but I just flashed my bios to the newest update and I'm not currently getting any issues. absolute legend.

[191x7]

16 minutes ago, BenjaminSexyBoy said:

OMFG I think you just fixed it, I'll reopen the post if I get the same issues again but I just flashed my bios to the newest update and I'm not currently getting any issues. absolute legend.

Make sure to do the other steps too.

If you were using a system with unstable memory, anything you did (or stored) on the system might be corrupted. That's why I recommended DISM and sfc.