Jump to content

No display drivers/AMD drivers cause my laptop to be unusable

UMFD0
By UMFD0
in Troubleshooting
 Share
Posted

So after i reinstalled windows on my laptop (ASUS G15 G513IC-HN003) I wanted to install drivers on it. I only got the Nvidia graphics driver installed, but it didnt really do anything, as my external display seemed to not be connected to that dedicated GPU, more like it was connected to iGPU. And that meant i was stuck with no acceleration and my 75hz display could only display uhh... 1hz??? (actually it was 64hz but shh, picture no. 1). So then I decided to download AMD drivers from their website (Windows Update didn't want me to download drivers through it, it was detecting an AMD update, but clicking "Download" did nothing), got them installed, aaand... Blue screen on every startup. It originally was a CLOCK_WATCHDOG_TIMEOUT error, but now it just displays a black screen (monitor does get a signal tho for some reason, picture no. 2). What should i do?

image-55.png

16802472715688783856031847392249.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Have you messed around in the BIOS as of late perhaps?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
2 minutes ago, CheeseOnion said:

Have you messed around in the BIOS as of late perhaps?

no, bios is on its default settings, no funny Business there

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

For laptops it's probably best to install drivers from the laptop manufacturer, as they usually customize things about IO and control schemes. I remember when I had an ASUS laptop, only drivers from ASUS directly would work because of Optimus.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
Just now, Mojo-Jojo said:

For laptops it's probably best to install drivers from the laptop manufacturer, as they usually customize things about IO and control schemes. I remember when I had an ASUS laptop, only drivers from ASUS directly would work because of Optimus.

should have made this also clear - ive tried asus drivers before amd ones. they didnt fix my igpu problem. im almost starting to think that my igpu is dead

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
Just now, UMFD0 said:

no, bios is on its default settings, no funny Business there

alright alright, depends what you think's funny 😉

From my limited BSOD experiences the Watchdog one is the shittiest to solve, if its even possible

 

Also, does the laptop even see the gpu?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 minute ago, CheeseOnion said:

alright alright, depends what you think's funny 😉

From my limited BSOD experiences the Watchdog one is the shittiest to solve, if its even possible

 

Also, does the laptop even see the gpu?

it sees umm NVIDIA GeForce RTX 3050 Laptop GPU, and Microsoft Basic Display Adapter, which i presume is my iGPU without drivers

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, UMFD0 said:

ich i presume is my iGPU without drivers

What if you go to Display Adapter properties and uninstall all its drivers? and try again? 

Making sure to also disable the iGPU in Device manager? 

 

Maybe that' ll help?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
7 minutes ago, CheeseOnion said:

What if you go to Display Adapter properties and uninstall all its drivers? and try again? 

Making sure to also disable the iGPU in Device manager? 

 

Maybe that' ll help?

uninstalling Microsoft Basic Display Adapter seemed to replace it with AMD Radeon(TM) Graphics, but then installing the automatic driver replaces it back with the microsoft's one. Also disabling the display device did nothing

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
10 minutes ago, UMFD0 said:

uninstalling Microsoft Basic Display Adapter seemed to replace it with AMD Radeon(TM) Graphics, but then installing the automatic driver replaces it back with the microsoft's one. Also disabling the display device did nothing

Try disable Window Update and install the one from AMD website.

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
10 minutes ago, UMFD0 said:

uninstalling Microsoft Basic Display Adapter seemed to replace it with AMD Radeon(TM) Graphics, but then installing the automatic driver replaces it back with the microsoft's one. Also disabling the display device did nothing

Thats pretty odd...

What if you dont install the automatic driver, and try the Nvidia one again?

 

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
5 minutes ago, xAcid9 said:

Try disable Window Update and install the one from AMD website.

when i tried it, my laptop would not boot into windows ever.

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
7 minutes ago, CheeseOnion said:

Thats pretty odd...

What if you dont install the automatic driver, and try the Nvidia one again?

 

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

okay lets just go back to no drivers. im here, what now

1680250044154678634830453318640.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
2 minutes ago, UMFD0 said:

im here, what now

But you have an RTX 3050 in it, right?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 minute ago, CheeseOnion said:

But you have an RTX 3050 in it, right?

yes, i uninstalled every driver and that happened

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
Just now, UMFD0 said:

yes, i uninstalled every driver and that happened

So what if you now install the Nvidia drivers? What' ll happen then?

 

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
4 minutes ago, CheeseOnion said:

So what if you now install the Nvidia drivers? What' ll happen then?

 

 

16802507598487022027234458506766.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

and can you now change the display adapter settings to the second monitor?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
4 minutes ago, CheeseOnion said:

and can you now change the display adapter settings to the second monitor?

i dont think i can do that

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Does the second monitor getting recognised?

I sometimes wonder how we went to space on only 4KB RAM, and we cannot fix a simple issue.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
2 minutes ago, CheeseOnion said:

Does the second monitor getting recognised?

windows only sees my external monitor, the integrated display is completely disconnected for some reason (it is connected physically though, i checked as this laptops warranty was over anyway)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
42 minutes ago, UMFD0 said:

windows only sees my external monitor, the integrated display is completely disconnected for some reason (it is connected physically though, i checked as this laptops warranty was over anyway)

If you have an extra USB drive lying around, try download Pop_OS! and boot into LiveUSB. If similar thing happen there, the iGPU is kaput imo. 

| Intel i7-3770@4.2Ghz | Asus Z77-V | Zotac 980 Ti Amp! Omega | DDR3 1800mhz 4GB x4 | 300GB Intel DC S3500 SSD | 512GB Plextor M5 Pro | 2x 1TB WD Blue HDD |
 | Enermax NAXN82+ 650W 80Plus Bronze | Fiio E07K | Grado SR80i | Cooler Master XB HAF EVO | Logitech G27 | Logitech G600 | CM Storm Quickfire TK | DualShock 4 |

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
1 hour ago, xAcid9 said:

If you have an extra USB drive lying around, try download Pop_OS! and boot into LiveUSB. If similar thing happen there, the iGPU is kaput imo. 

alright, ill try that, ill let you know in min 2h because thats how long it will take to download the .iso (i have 10mbps download speed, i love DSL)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
4 hours ago, xAcid9 said:

If you have an extra USB drive lying around, try download Pop_OS! and boot into LiveUSB. If similar thing happen there, the iGPU is kaput imo. 

okay so the igpu isnt dead (thank god)

16802713277781538652664294968332.jpg

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author
37 minutes ago, UMFD0 said:

okay so the igpu isnt dead (thank god)

16802713277781538652664294968332.jpg

so its windows at fault. should i re install it again?

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×