SSD isnt detected by motherboard

[Galaxy-EM6]

So I recently gave my little brother my old pc, it consists of a:

Ryzen 7 1700

Asrock AB350m Pro4 

2x 16gb ddr4

215 gb ssd

gtx 1650

evga 550wtt psu

 

It has been working fine for years and recently he bought a m.2 and I helped him install and clone his existing storage onto the new ssd as i have done many times before. It has been working for a week and a bit then suddenly this morning the pc wont boot into the ssd. I open the bios and it doesnt detect the ssd at all I try reseating it, configuring the bios but still no luck. Any suggestions? the SSD is the Crucial P3 500GB NVME m.2 ssd.

[Budget DIY]

5 minutes ago, Galaxy-EM6 said:

So I recently gave my little brother my old pc, it consists of a:

Ryzen 7 1700

Asrock AB350m Pro4 

2x 16gb ddr4

215 gb ssd

gtx 1650

evga 550wtt psu

 

It has been working fine for years and recently he bought a m.2 and I helped him install and clone his existing storage onto the new ssd as i have done many times before. It has been working for a week and a bit then suddenly this morning the pc wont boot into the ssd. I open the bios and it doesnt detect the ssd at all I try reseating it, configuring the bios but still no luck. Any suggestions? the SSD is the Crucial P3 500GB NVME m.2 ssd.

Take the m.2 out, and try it in your new system? See if it gets detected there? If it gets detected there, mobo/bios issues. Reset everything. If it doesn't get detected in your new system: return to sender/warranty.

[DonGirses]

Have you tried putting the M.2 drive by itself on all available slots? On another PC? Checked if it warms up once powered on?

[Galaxy-EM6]

2 minutes ago, Budget DIY said:

Take the m.2 out, and try it in your new system? See if it gets detected there? If it gets detected there, mobo/bios issues. Reset everything. If it doesn't get detected in your new system: return to sender/warranty.

thanks for the suggestion! Im in the the middle rn of trying that.

[Needfuldoer]

Are you installing it in M2_1 or M2_2? 

 

M2_2 is SATA-only, and shares lanes with your regular SATA ports.

 

https://www.asrock.com/mb/amd/AB350M Pro4/index.asp#Specification

[TheBeezNeez]

Honestly, and I've noticed this lately. Anything Alder Lake and newer I've had issues with, and IDK if it's just PCIe Gen3 drives that work fine and 4.0 have issues? Alder Lake has support for both Gen3/4 but your platform doesn't... But from what I've seen with my ASUS notebook with standard Alder Lake equipment with an i5 1240p and DDR5 have had problems where the Windows Installer will not detect the drive on initialization. If the Gen4 drive isn't initialized before installation, it simply won't see it or Windows will ask for drivers. In the end I had to restore my ASUS Zenbook through the link in the UEFI because that was the only thing that saw the drive correctly and when it started, it installed Windows from WinRE.

 

Now, that said, the only drivers that I can find that partially work are drivers that work with enterprise PCIe M.2 Gen4 drives and Intel VDM. Testing a few things out because I didn't have much time, installing several INF files from the VMD package for Xeon NVMe drive management when trying to install Windows, it seems to see the hardware somewhat but the implementation is wrong and still doesn't see it correctly... but at least there is activity beyond the installer seeing nothing at all or knowing absolutely nothing about the hardware.

 

I have the WD SN850x and what I think needs to happen is for most major ODM/OEMs need to update their UEFI implementations with more up-to-date software for initializing these newer drives, or MSFT needs to modify the Windows Installer for these drives because I feel there's something really wrong with the implementation and it just needs updating to work correctly.

 

Also, Samsung releasing the 990 Pro and it not having a proper driver at launch, I hate it that people lost all that data, but it absolutely serves Samsung right. They need to get their ducks in a row before they launch something as critical as storage media. 1.) Samsung needs to update Samsung Magician 2.) Install Samsung Magician on another PC 3.) Install drive in another PC and let it update the firmware and initialize the drive 4.) Use drive in intended PC

 

TL;DR: You may need to initialize the drive and update firmware (even if it's not a 980/990) before it will work in these systems, or buy an external SSD enclosure and go about initializing the drive that way. Still, make sure everything is updated before installing and writing all Windows and app data to your new system just in case there WAS a problem that has been fixed.