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Laptop turns on but Windows 10 doesn't load.

Geeblish
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Go to solution Solved by 191x7,
21 minutes ago, Geeblish said:

I mean I should've only just removed the heatsink, just 9 screws including the 1 battery screw...

 

unfortunately for Asus, there's not a disable dedicated graphics option visible anywhere

Rainstall Windows.

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Hello, after changing thermal paste on my ASUS fx505dy, Windows 10 seems to not load anymore! It would turn on but after the boot screen which says ASUS, a black screen appears and disk light seems to not blink anymore

 

I suspect that I may have damaged a component while cleaning the thermal paste off with a cloth, and it's probably the GPU, since booting with safe mode (which I assume uses the integrated GPU) works fine. 

 

Steps I've taken:

rechecking and recleaning thermal paste 

going into safe mode and turning off all non Microsoft services 

troubleshooting with system diagnostics (shutting down again and again to get the checking for errors screen).

using a restore point 

sfc/scannow and dism check integrity and chkdsk /f /x

unplugging all USB devices as well as plugging them all in

connected PC to another monitor

 

 

what I am looking into is trying to boot with just the internal GPU from the cpu; maybe a way to disable the dedicated gpu

 

 

help would be appreciated! thanks!

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If Bios is open and Unlocked, you have those options in there, if not you're stuck.

Did you forget to reconnect something twice ?

 

Opening laptops is always a risky proposition.

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8 minutes ago, Cyberat said:

If Bios is open and Unlocked, you have those options in there, if not you're stuck.

Did you forget to reconnect something twice ?

 

Opening laptops is always a risky proposition.

bios is open and unlocked. I thought I was pro enough to change the thermal paste lmao.

I didn't really disconnect anything except for the battery. I'm assuming there's something stuck inside the GPU (inside the cap somehow)

 

that or windows got corrupted somehow...

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Well then you should be able to get in there and disable the dedicated graphics.

 

Or you Think you didn't disconnect anything else... Who are you kidding ? To change thermal paste you had the whole thing open.

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12 minutes ago, Cyberat said:

Well then you should be able to get in there and disable the dedicated graphics.

 

Or you Think you didn't disconnect anything else... Who are you kidding ? To change thermal paste you had the whole thing open.

I mean I should've only just removed the heatsink, just 9 screws including the 1 battery screw...

 

unfortunately for Asus, there's not a disable dedicated graphics option visible anywhere

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21 minutes ago, Geeblish said:

I mean I should've only just removed the heatsink, just 9 screws including the 1 battery screw...

 

unfortunately for Asus, there's not a disable dedicated graphics option visible anywhere

Rainstall Windows.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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What you should do is thank your computer for having good taste and install Linux instead.

 

 

 

No seriously, just reinstall Windows

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30 minutes ago, 191x7 said:

Rainstall Windows.

I got Ubuntu on my rpi, I don't think I can use it as my daily driver though 

23 minutes ago, Thomas4 said:

What you should do is thank your computer for having good taste and install Linux instead.

 

 

 

No seriously, just reinstall Windows

thanks for the replies, I'm backing up my program data and resetting it now

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7 minutes ago, Geeblish said:

resetting it now

Don't. You need a clean install of the latest version (22H2).

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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33 minutes ago, 191x7 said:

Don't. You need a clean install of the latest version (22H2).

resetting seems to have done it, thanks for the advice though

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