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PC BSOD When Attempting Driver Update + Graphics Artifacting

Funder
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Go to solution Solved by SavageNeo,

This does not look good for you. Did you get the card used, or did yiu buy new. artifacting is very rare on under 5 year old gpu. Have you repasted, or did anything to the gpu?

 

test it on the other pcie slot, if no change try it on other pc if you can.

 

gpu artifacting is a bad sign, and usually means that hte gpus VRAMs are dying. not always tho, but usually

Hello,

 

A few days ago my computer display started artifacting (see attached pictures) and shortly jumped to a BSOD, it was initially Stop Code: VIDEO_TDR_FAILURE, but has changed to Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. However, What Failed: nvlddmkm.sys persists throughout both. My GPU doesn't show up on HWMonitor or any I've gotten the PC to be stable enough to gather the dump files as well as write this post, however, the artifacting persists during use. Here are the dump files.

 

System Specs (As per posting instructions + a few)

  • OS/Original OS: Microsoft Windows 10 Pro (Purchased from a retailer)
  • x86: x64 based
  • Age: ~3 Years
  • Age of OS Installation4/21/2021 - Concurrent
  • CPU Model: Ryzen 5 3600
  • Video Card Model: MSI Gaming X Trio RTX 2080
  • MotherboardGIGABYTE X570 GAMING X
  • Power Supply: EVGA Supernova 550 G3 80+ Gold
  • System Manufacturer: Myself (Maybe I read the posting instructions wrong)
  • Laptop or Desktop: Desktop
  • Memory: 2x8 OLOy Warhawk DDR4 3200 MHz, 2x8 G.Skill Trident Z DDR4 3600MHz
  • Storage: Crucial P1 1TB NVME M.2 (Boot Drive), WD Blue 1TB Harddrive, Samsung 500GB SSD (Unknown model)

Things I've Tried

 

  • Reinstalling drivers through Device Manager & GeForce Experience (Causes BSOD)
  • Clean reinstall of drivers including a DDU prior to installation (Causes BSOD)
  • Reseating GPU, GPU Powercables, and HDMI/DisplayPort cables (No change)
  • Running the system without mixed memory sticks (No change)
  • chkdsk on all my drives (No problems)
  • sfc /scannow on all my drives (No integrity violations)
  • DISM Restorehealth (No change)

 

Please let me know if I have to provide any additional info. Any help would be greatly appreciated. Thanks in advance.

 

 

artifacts2.jpg

artifacts.jpg

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This does not look good for you. Did you get the card used, or did yiu buy new. artifacting is very rare on under 5 year old gpu. Have you repasted, or did anything to the gpu?

 

test it on the other pcie slot, if no change try it on other pc if you can.

 

gpu artifacting is a bad sign, and usually means that hte gpus VRAMs are dying. not always tho, but usually

QUOTE ME  FOR ANSWER.

 

Main PC:

Spoiler

|Ryzen 7 3700x, OC to 4.2ghz @1.3V, 67C, or 4.4ghz @1.456V, 87C || Asus strix 5700 XT, +50 core, +50 memory, +50 power (not a great overclocker) || Asus Strix b550-A || G.skill trident Z Neo rgb 32gb 3600mhz cl16-19-19-19-39, oc to 3733mhz with the same timings || Cooler Master ml360 RGB AIO || Phanteks P500A Digital || Thermaltake ToughPower grand RGB750w 80+gold || Samsung 850 250gb and Adata SX 6000 Lite 500gb || Toshiba 5400rpm 1tb || Asus Rog Theta 7.1 || Asus Rog claymore || Asus Gladius 2 origin gaming mouse || Monitor 1 Asus 1080p 144hz || Monitor 2 AOC 1080p 75hz || 

Test Rig.

Spoiler

Ryzen 5 3400G || Gigabyte b450 S2H || Hyper X fury 2x4gb 2666mhz cl 16 ||Stock cooler || Antec NX100 || Silverstone essential 400w || Transgend SSD 220s 480gb ||

Just Sold

Spoiler

| i3 9100F || Msi Gaming X gtx 1050 TI || MSI Z390 A-Pro || Kingston 1x16gb 2400mhz cl17 || Stock cooler || Kolink Horizon RGB || Corsair CV 550w || Pny CS900 120gb ||

 

Tier lists for building a PC.

 

Motherboard tier list. Tier A for overclocking 5950x. Tier B for overclocking 5900x, Tier C for overclocking 5800X. Tier D for overclocking 5600X. Tier F for 4/6 core Cpus at stock. Tier E avoid.

(Also case airflow matter or if you are using Downcraft air cooler)

Spoiler

 

Gpu tier list. Rtx 3000 and RX 6000 not included since not so many reviews. Tier S for Water cooling. Tier A and B for overcloking. Tier C stock and Tier D avoid.

( You can overclock Tier C just fine, but it can get very loud, that is why it is not recommended for overclocking, same with tier D)

Spoiler

 

Psu tier List. Tier A for Rtx 3000, Vega and RX 6000. Tier B For anything else. Tier C cheap/IGPU. Tier D and E avoid.

(RTX 3000/ RX 6000 Might run just fine with higher wattage tier B unit, Rtx 3070 runs fine with tier B units)

Spoiler

 

Cpu cooler tier list. Tier 1&2 for power hungry Cpus with Overclock. Tier 3&4 for overclocking Ryzen 3,5,7 or lower power Intel Cpus. Tier 5 for overclocking low end Cpus or 4/6 core Ryzen. Tier 6&7 for stock. Tier 8&9 Ryzen stock cooler performance. Do not waste your money!

Spoiler

 

Storage tier List. Tier A for Moving files/  OS. Tier B for OS/Games. Tier C for games. Tier D budget Pcs. Tier E if on sale not the worst but not good.

(With a grain of salt, I use tier C for OS myself)

Spoiler

 

Case Tier List. Work In Progress. Most Phanteks airflow series cases already done!

Ask me anything :)

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37 minutes ago, Funder said:

Hello,

 

A few days ago my computer display started artifacting (see attached pictures) and shortly jumped to a BSOD, it was initially Stop Code: VIDEO_TDR_FAILURE, but has changed to Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. However, What Failed: nvlddmkm.sys persists throughout both. My GPU doesn't show up on HWMonitor or any I've gotten the PC to be stable enough to gather the dump files as well as write this post, however, the artifacting persists during use....

 

 

The 2080 an 2080ti are known for RAM failures.

 

 

  • Main PC: AMD Ryzen 9 5900X - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire Pulse Radeon  RX 5700XT - 1TB Kingston Fury Renegade - 1TB ADATA SX 6000pro  - 512GB ADATA SU800 - 1TB Seagate Momentus 5400rpm 2.5" - SAMA Armor Gold 750W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 2022 - 3 Arctic Cooling P14 PWM PST - 2 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Philips 226VL - Logitech G Pro X Superlight - White Shark Spartan X (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Asus Xonar U5 - Sennheiser HD 560s - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 2x4GB DDR4 + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H1 - Logitech G305 + AAA Lithium battery
  • Networking: Asus RT-N18U - SpeedPort Plus - 35/7 Mbps vDSL - TP-Link TL-WA850RE - TP-Link 5-port 1Gbps switch
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X 4GB - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - Logitech G710+ - Roccat Kone Pure Military Desert strike - Logitech S-220
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22 minutes ago, SavageNeo said:

This does not look good for you. Did you get the card used, or did yiu buy new. artifacting is very rare on under 5 year old gpu. Have you repasted, or did anything to the gpu?

 

test it on the other pcie slot, if no change try it on other pc if you can.

 

gpu artifacting is a bad sign, and usually means that hte gpus VRAMs are dying. not always tho, but usually

I bought the card lightly used off eBay. Tested it on another PCIe slot to no avail. I'll try my best to get it tested on another rig but it's unlikely I can secure another to test within the next few days. I will fulfill that as soon as I can.

 

Please let me know if I need to do anything else.

 

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lightly used. yeah the owner replaced the paste or something and did not put it back together well enough, that can cause artifacting. you can try to unscrew the backplate and cooler, and screw it back again

QUOTE ME  FOR ANSWER.

 

Main PC:

Spoiler

|Ryzen 7 3700x, OC to 4.2ghz @1.3V, 67C, or 4.4ghz @1.456V, 87C || Asus strix 5700 XT, +50 core, +50 memory, +50 power (not a great overclocker) || Asus Strix b550-A || G.skill trident Z Neo rgb 32gb 3600mhz cl16-19-19-19-39, oc to 3733mhz with the same timings || Cooler Master ml360 RGB AIO || Phanteks P500A Digital || Thermaltake ToughPower grand RGB750w 80+gold || Samsung 850 250gb and Adata SX 6000 Lite 500gb || Toshiba 5400rpm 1tb || Asus Rog Theta 7.1 || Asus Rog claymore || Asus Gladius 2 origin gaming mouse || Monitor 1 Asus 1080p 144hz || Monitor 2 AOC 1080p 75hz || 

Test Rig.

Spoiler

Ryzen 5 3400G || Gigabyte b450 S2H || Hyper X fury 2x4gb 2666mhz cl 16 ||Stock cooler || Antec NX100 || Silverstone essential 400w || Transgend SSD 220s 480gb ||

Just Sold

Spoiler

| i3 9100F || Msi Gaming X gtx 1050 TI || MSI Z390 A-Pro || Kingston 1x16gb 2400mhz cl17 || Stock cooler || Kolink Horizon RGB || Corsair CV 550w || Pny CS900 120gb ||

 

Tier lists for building a PC.

 

Motherboard tier list. Tier A for overclocking 5950x. Tier B for overclocking 5900x, Tier C for overclocking 5800X. Tier D for overclocking 5600X. Tier F for 4/6 core Cpus at stock. Tier E avoid.

(Also case airflow matter or if you are using Downcraft air cooler)

Spoiler

 

Gpu tier list. Rtx 3000 and RX 6000 not included since not so many reviews. Tier S for Water cooling. Tier A and B for overcloking. Tier C stock and Tier D avoid.

( You can overclock Tier C just fine, but it can get very loud, that is why it is not recommended for overclocking, same with tier D)

Spoiler

 

Psu tier List. Tier A for Rtx 3000, Vega and RX 6000. Tier B For anything else. Tier C cheap/IGPU. Tier D and E avoid.

(RTX 3000/ RX 6000 Might run just fine with higher wattage tier B unit, Rtx 3070 runs fine with tier B units)

Spoiler

 

Cpu cooler tier list. Tier 1&2 for power hungry Cpus with Overclock. Tier 3&4 for overclocking Ryzen 3,5,7 or lower power Intel Cpus. Tier 5 for overclocking low end Cpus or 4/6 core Ryzen. Tier 6&7 for stock. Tier 8&9 Ryzen stock cooler performance. Do not waste your money!

Spoiler

 

Storage tier List. Tier A for Moving files/  OS. Tier B for OS/Games. Tier C for games. Tier D budget Pcs. Tier E if on sale not the worst but not good.

(With a grain of salt, I use tier C for OS myself)

Spoiler

 

Case Tier List. Work In Progress. Most Phanteks airflow series cases already done!

Ask me anything :)

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7 minutes ago, SavageNeo said:

lightly used. yeah the owner replaced the paste or something and did not put it back together well enough, that can cause artifacting. you can try to unscrew the backplate and cooler, and screw it back again

My apologies, what I meant by my previous message was that I had purchased it 3 or so years ago and it has started showing issues now, this is not to try to excuse or argue, just trying to give more info. However, I will also try to unscrew/screw the backplate & cooler.

 

Should the problems persist, what should be my next step? I doubt I can get support from MSI/NVIDIA in this case since I bought this card 2nd hand and it is most likely beyond warranty right? (I suppose unscrewing the backplate, removing the warranty sticker, would most likely also void me from support)

 

Thanks for the advice & insight

 

Edited by Funder
Revised sentence about the context of the purchase.
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29 minutes ago, 191x7 said:

The 2080 an 2080ti are known for RAM failures.

 

 

Thank you for the informational video. If this truly is the case, it's going to be a real shame to let the little guy go. 😔

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On 12/4/2022 at 11:27 PM, SavageNeo said:

lightly used. yeah the owner replaced the paste or something and did not put it back together well enough, that can cause artifacting. you can try to unscrew the backplate and cooler, and screw it back again

Sorry I hate to bump you again with the same message but I wanted to get some final words before I start doing anything that might be irreversible.

 

What I meant by my previous message was that I had purchased it 3 or so years ago and it has started showing issues now, this is not to try to excuse or argue, just trying to give more info. However, I will also try to unscrew/screw the backplate & cooler.

 

Should the problems persist, what should be my next step? I doubt I can get support from MSI/NVIDIA in this case since I bought this card 2nd hand and it is most likely beyond warranty right? (I suppose unscrewing the backplate, removing the warranty sticker, would most likely also void me from support)

 

Thanks for the advice & insight

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Slightly Baked Hardware from E-Bay... 🙄 Not surprised.

Now, if you're going to unscrew the heatsink and fans, you will need thermal paste to put it back on.

I suggest silver thermal paste, the performance more than makes up for the few cents you might save.

Lookup videos on how to apply thermal paste, this is not your favorite sandwich, have to have enough to cover the surface, but not so much that with the heatsink on it overflows onto the board itself. Given the setup it's not like CPUs where you can see what you've done either.

I expect the GPU is cooked, but good luck to you.

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On 12/7/2022 at 2:09 AM, Cyberat said:

Slightly Baked Hardware from E-Bay... 🙄 Not surprised.

Now, if you're going to unscrew the heatsink and fans, you will need thermal paste to put it back on.

I suggest silver thermal paste, the performance more than makes up for the few cents you might save.

Lookup videos on how to apply thermal paste, this is not your favorite sandwich, have to have enough to cover the surface, but not so much that with the heatsink on it overflows onto the board itself. Given the setup it's not like CPUs where you can see what you've done either.

I expect the GPU is cooked, but good luck to you.

Sorry for the late reply, but thanks for the advice. I've definitely heard about GPU thermal paste applications being more specific.

 

Looks like eBay and I are parting ways in the realm of GPUs haha.

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Be sure to part ways in the way of Computers, Electronics, Hydraulics, Mechanical or anything that is not a one solid object.

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