Screen turns black and causes running apps to crash - persists through driver upgrades / reinstalls

[Jack0f5pades]

Last year I bit the bullet and spent $1700 on a 6900XT, and I'm now starting to worry I may have to RMA it because I've exhausted every software solution I can find and yet this issue keeps happening. At least a dozen times every day, I'll be sitting at the computer writing a document, or watching a video, or playing a game, and suddenly my screen will turn black. Anywhere between ten seconds and a minute and a half will pass before it turns back on, occasionally it just won't turn back on at all and I have to force restart the system. IF it turns back on, there will be a Radeon driver error message on the screen, and whatever the topmost program that was running when the screen turned black is, it will have crashed. Games, browsers, other applications, you name it, if I have it open, it'll be gone when the screen turns back on. Dealing with this almost constantly is a massive pain. I've DDU'd my system and installed every driver version I could get my hands on, ranging from a year ago to just this month. Every version I use, it still happens, which is what makes me worried that it may be a hardware fault. Temperatures have never been very high, it performs well in games when it chooses to work, but my 5700XT in my work computer doesn't have this issue, which further confuses me. This is the only card I own that does this and I'm starting to lose my mind. Any assistance would be greatly appreciated, thanks.

[Raudi_]

22 minutes ago, Jack0f5pades said:

Last year I bit the bullet and spent $1700 on a 6900XT, and I'm now starting to worry I may have to RMA it because I've exhausted every software solution I can find and yet this issue keeps happening. At least a dozen times every day, I'll be sitting at the computer writing a document, or watching a video, or playing a game, and suddenly my screen will turn black. Anywhere between ten seconds and a minute and a half will pass before it turns back on, occasionally it just won't turn back on at all and I have to force restart the system. IF it turns back on, there will be a Radeon driver error message on the screen, and whatever the topmost program that was running when the screen turned black is, it will have crashed. Games, browsers, other applications, you name it, if I have it open, it'll be gone when the screen turns back on. Dealing with this almost constantly is a massive pain. I've DDU'd my system and installed every driver version I could get my hands on, ranging from a year ago to just this month. Every version I use, it still happens, which is what makes me worried that it may be a hardware fault. Temperatures have never been very high, it performs well in games when it chooses to work, but my 5700XT in my work computer doesn't have this issue, which further confuses me. This is the only card I own that does this and I'm starting to lose my mind. Any assistance would be greatly appreciated, thanks.

What does event viewer show for driver related events?

[Jack0f5pades]

4 minutes ago, Raudi_ said:

What does event viewer show for driver related events?

Not much. Every time this happens, the event viewer just shows the same thing. If it turns back on, it has a yellow marker with "Display driver amdwddmg stopped responding and has successfully recovered.", and if it didn't turn back on and I had to force restart the system, then it gives the general red marker saying that the system shutdown unexpectedly.