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My pc won't recognise any usb devices... help!

Velocidad
By Velocidad
in Troubleshooting
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Posted

I asked this over on Reddit but thought I would ask here too...

 

I'm using an HP computer from 2014.

 

I changed a few BIOS settings with the USB devices and enabled booting from USB ports (I think). Now when I turn on my pc it doesn't recognise any usb devices. The keyboard and mouse don't work and when I plug in a usb stick windows doesn't recognise them, however all of the usb ports still output power. I have tried taking out the CMOS battery and putting it back in again, which results in my keyboard and mouse working only on a screen which tells me my system specs and gives me the option to press f1 to boot on the first power on since replacing the cmos battery. I still cannot access the bios when starting up my pc and can not use my keyboard and mouse from there, any help would be much appreciated.

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Posted

just confirming. You are plugging them in directly to the motherboard not to case usb ports right?

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8 minutes ago, jcarter1105 said:

just confirming. You are plugging them in directly to the motherboard not to case usb ports right?

Yeah, I'm plugging them in to the motherboard usb ports

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