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Iphone 12 Pro Problems with Linksys Velop

Hello everyone, I have a strange problem I am hoping someone has run into before. My gf and I both have recent Iphones and we are having an issue with my Linksys Altas Pro 6 system (model MX5503) where the phone shows it is connected to wifi but has no connection whatsoever. It doesn't give a "no internet" message on the phone either, as if everything is fine. Restarting the whole wifi system will solve the problem for a while but it comes back quickly. Restarting the phones does not help. Other devices seem to have no problems. 

Troubleshooting steps so far: 

I returned the entire system and got a new one, and set it up from scratch. Same problem. I talked to linksys support and they suggested I run the channel finder, but that does not seem to have helped either. I have no mac address filtering or blocking, I checked. Giving the phone priority in the linksys app doesn't seem to help either. 

I'm pulling my hair out here, no idea what to do. Anyone know of this issue and what to do? More troubleshooting steps?

Thanks!

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