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How to fix no sound when I plug in headset?

noonie94
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On 8/10/2022 at 10:33 AM, TylerD321 said:

Did you select the correct audio device? Which windows do you use? On Windows 10 you can click on the sound icon by your clock, then there is a carrot (^) you can click on to choose where sound is playing to.

 

 

update: 

 

Update: So NZXT cases have this problem (I looked on google), instead of going through the hassle of getting a replacement of the same case, I just returned it to amazon and went to Best Buy and got the Corsiar 4000d airflow which is a nicer case and have better airflow. In my personal opinion the NZXT h510 is a nice looking minimalistic case, but it Thermals sucks and so does the hd audio plug. If anyone else experience this problem contact NZXT or just do what I did and buy a different case.

I built my first PC last week. When I tried to game with my friend last night and tried to use my headset it didn't work. I tried plugging it in the front I/O jack, doesn't work. I tried the splitter jack, doesn't work, I tried the back of the motherboard doesn't work. I am currently using my tv and until I get a monitor, so idk if that's the problem. I've re-installed the audio drivers, still doesn't work. I've re-plugged the hd audio header in different directions to make sure I didn't plug it in wrong, still nothing. I've restarted the PC multiple times and messed with the audio settings. What should I do? I have an NZXT h510 case and a GIGABYTE B660M GAMING X AX DDR4 motherboard. If it helps, the front panel connect seemed easier to plug in than the hd audio one.

 

Update: I plugged some speakers in the back of my motherboard and they work. So I have no idea why my headset is not working in the front of my case or in the back of my motherboard

Update: So NZXT cases have this problem (I looked on google), instead of going through the hassle of getting a replacement of the same case, I just returned it to amazon and went to Best Buy and got the Corsiar 4000d airflow which is a nicer case and have better airflow. In my personal opinion the NZXT h510 is a nice looking minimalistic case, but it Thermals sucks and so does the hd audio plug. If anyone else experience this problem contact NZXT or just do what I did and buy a different case.

Edited by noonie94
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Did you select the correct audio device? Which windows do you use? On Windows 10 you can click on the sound icon by your clock, then there is a carrot (^) you can click on to choose where sound is playing to.

My PC Specs: (expand to view)

 

 

CPU: Intel Core i7-10700K - OC to 5 GHz All Cores
CPU Cooler: Corsair iCUE H115i RGB Pro XT (Front Mounted AIO)
Motherboard: Asus TUF GAMING Z490-PLUS (WI-FI)
Memory: Corsair Vengeance LPX 32 GB (2 x 16 GB) DDR4-3600

Storage: Intel 665p 1 TB M.2-2280 NVME SSD (x2)
Video Card: Zotac RTX 3070 8 GB GAMING Twin Edge OC

Power Supply: Corsair RM850 (2019) 850 W 80+ Gold Certified Fully Modular
Case: Corsair 4000D Airflow
Case Fan 120mm: Noctua F12 PWM 54.97 CFM 120 mm (x1)
Case Fan 140mm: Noctua A14 PWM 82.5 CFM 140 mm (x4)
Monitor Main: Asus VG278QR 27.0" 1920x1080 165 Hz
Monitor Vertical: Asus VA27EHE 27.0" 1920x1080 75 Hz
Mouse: SteelSeries Rival 600 Wired
Keyboard: SteelSeries Apex 5  – (Hybrid Blue Switch)
Headphones: SteelSeries Arctis 9X Wireless - Black

Speakers: Mackie CR3-X 3 Inch Speakers Pair
UPS: APC 1500VA UPS Battery Backup and Surge Protector

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On 8/10/2022 at 10:33 AM, TylerD321 said:

Did you select the correct audio device? Which windows do you use? On Windows 10 you can click on the sound icon by your clock, then there is a carrot (^) you can click on to choose where sound is playing to.

 

 

update: 

 

Update: So NZXT cases have this problem (I looked on google), instead of going through the hassle of getting a replacement of the same case, I just returned it to amazon and went to Best Buy and got the Corsiar 4000d airflow which is a nicer case and have better airflow. In my personal opinion the NZXT h510 is a nice looking minimalistic case, but it Thermals sucks and so does the hd audio plug. If anyone else experience this problem contact NZXT or just do what I did and buy a different case.

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