No network adapter installed. New MB / Fresh WIndows 10 install

[Diooooo]

Hello,

 

I have a no network adapter. See attached files. I try to install the driver downloaded from MSI https://www.msi.com/Motherboard/PRO-Z690-A/support#driver and Intel https://www.intel.com/content/www/us/en/download/18293/intel-network-adapter-driver-for-windows-10.html and I get the message from file 2. I checked pretty much everything I found on google searching "no network adapter found" and they all point to doing the install from the device manager but there is no adapters to choose from to update anything?

 

Right now the only thing I did is install the chipset from MSI

Tried installing the audio drivers too. Didn't work.

 

Do I have a faulty MB?

 

Thanks

 

 

[dj_ripcord]

I don't think you have a faulty MB. I think Intel's software is just being funny. Do you know how to find the device and hardware ID of your ethernet device? If so, you can google around for the zipped up driver files and install them yourself.

https://www.troublefixers.com/manually-install-device-drivers-in-windows-using-inf-files/

[Diooooo]

I'm not sure where I would find the hardware ID? Since I can't see it at all in the device manager. If it was there, I would see like "Realtek" or "gigabyte controler" something similar?

 

From my laptop

 

[AnonymousGuy]

-Edit: oops I didn't read OP-

 

Have you rebooted since installing the chipset drivers.  Off the top I think the PCI thing missing is chipset.

[Diooooo]

6 minutes ago, AnonymousGuy said:

-Edit: oops I didn't read OP-

 

Have you rebooted since installing the chipset drivers.  Off the top I think the PCI thing missing is chipset.

I rebooted yeah. After the chipset is installed, they ask you to reboot.

[Alex Atkin UK]

1 hour ago, Diooooo said:

 

 

 

I think that's the wrong driver, that board from what I can find on Google has the i225-V not the LM.   This should be the correct driver.

[Diooooo]

2 minutes ago, Alex Atkin UK said:

Did you perhaps download the last file on this page by mistake?  Notice that is for the NUC11PA and NUC11DB only!

 

It should be network adapter driver for Windows 10 or 11, whichever OS you have.

I downloaded the 64bites here https://www.intel.com/content/www/us/en/download/18293/intel-network-adapter-driver-for-windows-10.html the

[Alex Atkin UK]

Just now, Diooooo said:

I downloaded the 64bites here https://www.intel.com/content/www/us/en/download/18293/intel-network-adapter-driver-for-windows-10.html the

I updated my post above.

[AnonymousGuy]

Going down the road of manual installation: you can right click the ethernet one -> properties -> driver -> update -> browse -> let me pick -> have disk.   I want to say that the intel driver extracts to c:\intel but I'm not positive.

 

Edit: actually you can point to the zip file that MSI hosts under network driver: ntel_Network_WT.zip\Intel Network Drivers\PRO2500\Winx64\NDIS68\

 

Here is what the device manager should look like, these IDs are what the driver's key off of to know if they're compatible.:

 

[Diooooo]

15 minutes ago, AnonymousGuy said:

Going down the road of manual installation: you can right click the ethernet one -> properties -> driver -> update -> browse -> let me pick -> have disk.   I want to say that the intel driver extracts to c:\intel but I'm not positive.

 

Edit: actually you can point to the zip file that MSI hosts under network driver: ntel_Network_WT.zip\Intel Network Drivers\PRO2500\Winx6,4\NDIS68\

I tried something similar from my search on google. They said to find the .ini file. for a manual install but I can't find it in the drivers folder from MSI or Intel, anywhere.

 

edit. noting again that even my audio drivers did not install at all. I have no sound either.

[AnonymousGuy]

3 minutes ago, Diooooo said:

I tried something similar from my search on google. They said to find the .ini file. for a manual install but I can't find it in the drivers folder from MSI or Intel, anywhere.

 

edit. noting again that even my audio drivers did not install at all. I have no sound either.

This is the network driver MSI provides: https://download.msi.com/dvr_exe/mb/Intel_Network_WT.zip

 

Just extract it to a folder.

 

Usually what happens is Windows already has the network driver built in so windows update goes off and installs all the realtek audio drivers and other missing stuff.

[Diooooo]

4 minutes ago, AnonymousGuy said:

This is the network driver MSI provides: https://download.msi.com/dvr_exe/mb/Intel_Network_WT.zip

 

Just extract it to a folder.

This is the file to install the driver yeah. The one that did not work and the one I tried to go and fetch the .ini file technically called "autorun"?

 

Also, this is what I got from your previous reply. What should I do with that information?

 

 

 

edit, those are hardware IDs. I also checked Compatible Ids and I have the same as you.

[AnonymousGuy]

7 minutes ago, Diooooo said:

This is the file to install the driver yeah. The one that did not work and the one I tried to go and fetch the .ini file technically called "autorun"?

 

Also, this is what I got from your previous reply. What should I do with that information?

 

 

 

edit, those are hardware IDs. I also checked Compatible Ids and I have the same as you.

So yeah that means this driver should be compatible.

 

 

I believe Install makes it so it'll show up from Device Manager's "Update Driver".  It will probably also update automatically with it if you reboot or do Device Manager -> Action (top) -> Scan for Hardware

 

Or the manual device Manager process:

 

 

[Diooooo]

5 minutes ago, AnonymousGuy said:

So yeah that means this driver should be compatible.

 

 

I believe Install makes it so it'll show up from Device Manager's "Update Driver".  It will probably also update automatically with it if you reboot or do Device Manager -> Action (top) -> Scan for Hardware

 

Or the manual device Manager process:

 

 

This is what I got from trying to install manually from that file

 

 

[Alex Atkin UK]

9 minutes ago, Diooooo said:

This is what I got from trying to install manually from that file

And the Intel driver I linked to?  Not sure why MSI would have the wrong driver, but its possible, plus its out-of-date anyway.

[AnonymousGuy]

Yikes...I'm going to guess you installed an old version of windows 10, because the INF also calls out Windows 10 1709.

 

 

This video is good step by step on editing the INF file so it'll have the version you're using

 

[Diooooo]

Just now, Alex Atkin UK said:

For heavens sake, just try the Intel driver I linked to TWICE!

I did for both. Didn't work.

 

[Diooooo]

2 minutes ago, AnonymousGuy said:

Yikes...I'm going to guess you installed an old version of windows 10, because the INF also calls out Windows 10 1709.

 

 

This video is good step by step on editing the INF file so it'll have the version you're using

 

I will check that out. Thanks

[Alex Atkin UK]

2 minutes ago, Diooooo said:

I did for both. Didn't work.

 

I'm a little concerned that board might be old stock using the buggy i225-V (there are three versions, only B3 works reliably), unless you are indeed running a very out-of-date Windows.

[AnonymousGuy]

1 minute ago, Diooooo said:

I will check that out. Thanks

Also maybe try downloading an older version of the driver here:
 

https://www.intel.com/content/www/us/en/download/18293/27534/intel-network-adapter-driver-for-windows-10.html

 

 

[Alex Atkin UK]

1 minute ago, AnonymousGuy said:

Also maybe try downloading an older version of the driver here:
 

https://www.intel.com/content/www/us/en/download/18293/27534/intel-network-adapter-driver-for-windows-10.html

 

 

That's long before the i225-V existed.

[Diooooo]

I have the version 1607 of windows 10 pro. Build 14393.0. I bought it a long time ago yeah

[AnonymousGuy]

1 minute ago, Diooooo said:

I have the version 1607 of windows 10 pro. Build 14393.0. I bought it a long time ago yeah

My bad...25.0 was the first version that supported the i225  @Alex Atkin UK

 

[Alex Atkin UK]

3 minutes ago, Diooooo said:

I have the version 1607 of windows 10 pro. Build 14393.0. I bought it a long time ago yeah

You realise you can download the latest ISO from Microsoft, right?

Also if you get it working using an old driver, be sure to update it to the latest driver once Windows has fully updated.  The i225-V has been a very problematic chip, you want the latest bug fixes.

[AnonymousGuy]

I checked the INF in the first i225 driver (25.0)...it also seems to require 1709 minimum version of windows 10.  I think you're going to need to do the INF hack or just get a newer ISO of Win 10 to install from.