New build, no video signal

[TheRonen]

Hey guys,

I have a problem with a new computer I built, its my first time Ryzen PC and I have a strange problem that I did not have with Intel,
The computer turns on, the fans turn on but I get no signl error on 2 diffrent screens
I tried :
1. Check that I have connected all the power cables from the power supply to the board, everything is connected
2. I reset BIOS, no help
3. I checked with another power supply, not helping
4. I checked only to be sure that the board and processor are compatible, yes they are
5. I connected some external video cards but still no display on the screen

6. tries posting with one ram sticlk, same

 

PC Spec :

Mobo : Asus Prime A520M-A

CPU : Ryzen 5 5600G

RAM : 32GB 2 sticks

PSU : 650W

 

Anyone have any ideas?

[ferdK]

Maybe try checking for bent pins on your CPU, if that seems fine, I'd check for the EZ Debug post LED, and check what lights turn on. Also check if your motherboard is looping (turning off and on)

[TheRonen]

3 minutes ago, Fernandie said:

Maybe try checking for bent pins on your CPU, if that seems fine, I'd check for the EZ Debug post LED, and check what lights turn on. Also check if your motherboard is looping (turning off and on)

hey

no bent pins, this board does not have any LED to indicate any problems, and the pc stays on, no loop, stays on and no display

[ferdK]

4 minutes ago, TheRonen said:

hey

no bent pins, this board does not have any LED to indicate any problems, and the pc stays on, no loop, stays on and no display

I mean it could be as simply as trying another HDMI or DP cable, since you tried a external GPU and it didn't work either.

[lafrente]

Make sure you plug the monitor cable to the back of the GPU and not into one of mobo sockets.

[TheRonen]

6 minutes ago, Fernandie said:

I mean it could be as simply as trying another HDMI or DP cable, since you tried a external GPU and it didn't work either.

that's what i hoped for, but nope, tried VGA, DVI and HDMI and still tha same, onboard and GPU

 

 

 

5 minutes ago, lafrente said:

Make sure you plug the monitor cable to the back of the GPU and not into one of mobo sockets.

 

this CPU have an onbard gpu so i pluged the cable to the onboard HDMI/DVI/VGA

[ferdK]

2 minutes ago, TheRonen said:

that's what i hoped for, but nope, tried VGA, DVI and HDMI and still tha same, onboard and GPU

Pfft, this is a tricky one, I'm thinking maybe your CPU is defective or your motherboard is defective and not giving power to your CPU, I wish you had another AM4 motherboard to try your CPU on and see if that makes it work, sorry if I'm not help

[TheRonen]

12 minutes ago, Fernandie said:

Pfft, this is a tricky one, I'm thinking maybe your CPU is defective or your motherboard is defective and not giving power to your CPU, I wish you had another AM4 motherboard to try your CPU on and see if that makes it work, sorry if I'm not help

i think i know what the problem is, this board support this CPU from bios ver 1401 and the board came with 0305 ver,

i dont see any other option to update the bios via usb without cpu,

 

any ideas ?

[--SID--]

The motherboard needs a BIOS update to support a Ryzen 5600G.

[TheRonen]

2 minutes ago, --SID-- said:

The motherboard needs a BIOS update to support a Ryzen 5600G.

any idea how to do it without using another amd cpu ? i dont have one or know someone who owns one

[--SID--]

1 minute ago, TheRonen said:

any idea how to do it without using another amd cpu ? i dont have one or know someone who owns one

Ask the shop you bought the MB from to update the BIOS.

[TheRonen]

39 minutes ago, --SID-- said:

Ask the shop you bought the MB from to update the BIOS.

I'll do that, thanks

[Robchil]

1 hour ago, TheRonen said:

I'll do that, thanks

Does AMD still have the Lend CPU's for upgrading bios on board not supporting CPUless biosupgrade? 

 

https://www.amd.com/en/support/kb/faq/pa-100

 

[TheRonen]

15 hours ago, Robchil said:

Does AMD still have the Lend CPU's for upgrading bios on board not supporting CPUless biosupgrade? 

 

https://www.amd.com/en/support/kb/faq/pa-100

 

I think they do,

it will take a lot of time,

 

 

[Robchil]

don't some of the older am4 cpu's that will support old and new bios go quite cheap?.. 

i'm on intel still.. found amd had too much hassle like this..