Replying to an SU from the profile page almost never works
I've figured out the issue. I had already reported part of the cause to IPS in a previous bug report (that has not been actioned yet), but the specifics of this one are a bit different so I've filed a new bug report for this.
You can reproduce it by opening the profile in a new tab and trying to comment on the status. There's a bit of metadata that is persisted between page loads (even if you switch sites, then come back in the same tab), which is set the first time you open a profile, but if that metadata is missing when the profile initially loads you will hit this. If you're going to hit it, you will notice that when you first open the page, the profile contents flashes up briefly, then goes back to a loading spinner.
As a temporary workaround (and I do hope it is temporary, although it's up to IPS to fix this), refreshing after the profile first loads should fix this.
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