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PC is restarting when I play specific games

GameOverBig

I got a new PC 4-5 days ago, when unpacking the parts, my dad ripped one of the PCI/E cables from the plastic box-thing, he put it back and sealed it back, after a day or two, I started playing RDR2 and after like 10-15 minutes of playing it, it crashed, same with Roblox, but in roblox its much faster, and its only when I touch another player's model it instantly crashes, I also have windows 11, I'm not sure if its not from it too.

By crashing, I mean that my screen goes black suddenly, and PC is restarting.

 

My specs are:
AMD Ryzen 7 5800X 3.8 GHz

be quiet! Pure Rock 2

Nvidia GeForce RTX 3060 12GB VRAM

MSI B450 Tomahawk

650 Watt AZZA PSAZ 


I played a lot of games on Ultra Settings, everything was fine, the temperature was about 75 in two games on ultra settings, but in RDR2 and Roblox, the temperature is even lower, and its still crashing my PC.

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I would start by trying to see if it happens with a different power supply.

Minecraft plugin developer

Desktop:
CPU= I5 12400F
RAM = 2x 32gb DDR4 3200MHZ Corsair Vengeance LPX
Motherboard = MSI Z690-A-PRO Wifi DDR4
GPU= RTX 3050
SSD = Samsung 980 Pro 1TB
PSU= Corsair RM750

Laptop:
CPU= AMD Ryzen 5 5500u
RAM= 1X 4gb (soldered 3200mhz), 1x 16gb ddr4 3200mhz (so-dimm)
SSD= Samsung 970 Evo 1TB

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1 hour ago, GameOverBig said:

650 Watt AZZA PSAZ

What's the exact model. Do you have a picture of the label?

 

What's the brans and model of the RAM?

 

Motherboard BIOS up to date?

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25 minutes ago, --SID-- said:

What's the exact model. Do you have a picture of the label?

 

What's the brans and model of the RAM?

 

Motherboard BIOS up to date?

Yep, this model here, RAM is

Corsair Vengeance 16 GB LPX DDR4.

everything else should be up to date.

1358734_1__8967342-1.jpg

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43 minutes ago, GameOverBig said:

Yep, this model here,

That's a junky groupregulted unit with low quality and missing protections. Nothing I would pair with a recent GPU.

44 minutes ago, GameOverBig said:

Corsair Vengeance 16 GB LPX DDR4.

What's the exact part number and version number?

 

716489619_DRAMlabel.thumb.jpg.03d896d54c6ae52589bfee2ac4f3f511.jpg

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2 hours ago, --SID-- said:

That's a junky groupregulted unit with low quality and missing protections. Nothing I would pair with a recent GPU.

What's the exact part number and version number?

 

716489619_DRAMlabel.thumb.jpg.03d896d54c6ae52589bfee2ac4f3f511.jpg

Part Number is = CM4X16GC3200C16K2E, Version number is = 1.36 ver 4.31, and the serial number is = 215100217494311

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2 hours ago, --SID-- said:

That's a junky groupregulted unit with low quality and missing protections. Nothing I would pair with a recent GPU.

What's the exact part number and version number?

 

716489619_DRAMlabel.thumb.jpg.03d896d54c6ae52589bfee2ac4f3f511.jpg

I actually looked it up, and found out that the company that made the power supply is actually, let's say not known at all, and the quality is bad, and im considering buying a new power supply, I did some research, and I think 

Corsair VS650W is a good idea
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24 minutes ago, GameOverBig said:

Corsair VS650W is a good idea

It's as bad as the Azza.

Take a look at the PSU Tierlist and shop for smt in Tier A or B.

 

35 minutes ago, GameOverBig said:

CM4X16GC3200C16K2E, Version number is = 1.36 ver 4.31

4.31 should be Samsung B-die MIC and OK for Ryzen.

 

Motherboard BIOS is fully up to date?

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3 hours ago, --SID-- said:

It's as bad as the Azza.

Take a look at the PSU Tierlist and shop for smt in Tier A or B.

 

4.31 should be Samsung B-die MIC and OK for Ryzen.

 

Motherboard BIOS is fully up to date?

Yes

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And in the usual tradition of false marketing, they advertise it like the real deal

 

8RHyDF9BQmobd3FZH-UuPqWT56_Qp3iP7KB8AWuC

| Ryzen 7 5800X3D | Arctic Liquid Freezer II 360 Rev 7| AsRock X570 Steel Legend |

| 4x16GB G.Skill Trident Z Neo 4000MHz CL16 | Sapphire Nitro+ RX 6900 XT | Seasonic Focus GX-1000|

| 512GB A-Data XPG Spectrix S40G RGB | 2TB A-Data SX8200 Pro| Phanteks Eclipse G500A |

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Yeah, I bought a new PSU and everything's back to normal, thanks to everyone that helped me

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