Can't install drivers for RX 570

[spitfire2717]

I have tried many different ways, AMD adrenalin, just the driver, many different versions of each. I reset Windows 10, didn't change anything. I'm not sure what to do now. Windows recognizes it in device manager, but it has a yellow triangle with an exclamation mark. every time I try to install drivers, it gives me an error, or tells me i need to restart to continue, but when i do nothing happens.

Any help is greatly appreciated. Thanks : )

CPU: R5 2600

MOBO: B350 tomahawk

GPU: Gigabyte RX 570 4G
SSD storage

corsair 32gb 3200mhz ram

[Sat1600]

5 minutes ago, spitfire2717 said:

I have tried many different ways, AMD adrenalin, just the driver, many different versions of each. I reset Windows 10, didn't change anything. I'm not sure what to do now. Windows recognizes it in device manager, but it has a yellow triangle with an exclamation mark. every time I try to install drivers, it gives me an error, or tells me i need to restart to continue, but when i do nothing happens.

Any help is greatly appreciated. Thanks : )

CPU: R5 2600

MOBO: B350 tomahawk

GPU: Gigabyte RX 570 4G
SSD storage

corsair 32gb 3200mhz ram

Is it used? If so make sure it has the original vbios on it and not a mining bios.

[spitfire2717]

9 minutes ago, Sat1600 said:

Is it used? If so make sure it has the original vbios on it and not a mining bios.

it states in the listing it was not used for mining (https://www.ebay.com/itm/165466674829?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2060353.m2749.l2649) this is the one I bought

[mariushm]

Figure out the exact model of your video card, then go to Techpowerup's VGA BIOS database, and download the correct bios for your video card AND the AMD firmware programmer for the video card.

Make a backup of your current video card bios and program the one from the website.

 

Gigabyte RX 570 bioses : https://www.techpowerup.com/vgabios/?architecture=&manufacturer=Gigabyte&model=RX+570&version=&interface=&memType=&memSize=&since=

 

The programmer : https://www.techpowerup.com/download/ati-atiflash/

 

Make sure the bios you chose has memory information compatible with the memory chips on your video cards - use GPU-Z, should tell you what ram chips the video card has.

 

 

 

3 minutes ago, spitfire2717 said:

it states in the listing it was not used for mining

People lie.  There's no way of telling if the card was used or not for mining... other than having a custom BIOS programmed into it.

[spitfire2717]

 

5 minutes ago, mariushm said:

Figure out the exact model of your video card, then go to Techpowerup's VGA BIOS database, and download the correct bios for your video card AND the AMD firmware programmer for the video card.

Make a backup of your current video card bios and program the one from the website.

 

Gigabyte RX 570 bioses : https://www.techpowerup.com/vgabios/?architecture=&manufacturer=Gigabyte&model=RX+570&version=&interface=&memType=&memSize=&since=

 

The programmer : https://www.techpowerup.com/download/ati-atiflash/

 

Make sure the bios you chose has memory information compatible with the memory chips on your video cards - use GPU-Z, should tell you what ram chips the video card has.

 

 

 

People lie.  There's no way of telling if the card was used or not for mining... other than having a custom BIOS programmed into it.

Ok, I'll give it a try, thanks! Here is a picture od GPUZ. Is there anything out of the ordinary? 

[spitfire2717]

I'll let you know what happens after I update it to the newest one

[mariushm]

The Device ID and Subsystem ID  100267DF / 1458 2304 belong to a mining edition version of RX 570 : https://www.techpowerup.com/vgabios/200271/200271

The bios currently installed on the video card is probably the one in the link above.

 

Try one of the regular Gigabyte RX 570 Gaming bioses with Hynix memory, for example : https://www.techpowerup.com/vgabios/201250/gigabyte-rx570-4096-180224

 

 

[spitfire2717]

ok, that makes sense! How can you tell if it is a mining bios? Im about to update it

[spitfire2717]

It have me an error when trying to flash it

[mariushm]

10 minutes ago, spitfire2717 said:

ok, that makes sense! How can you tell if it is a mining bios? Im about to update it

The text in the Techpowerup bios description and the model name tell you that.

 

The device ID and subsystem id tell you what you have

device id :  manufacturer  (0x1002 - ATI/AMD's ID ... 1022 is newer AMD ID)    and series (0x6FDF = RX 5xx series, rx570 and rx580 have the same id because RX570 is a cut-down RX580...  for example RX 460 is 0xHFEF because it's different chip)

 

subsystem id is 1458 2304  - 0x1458 is Gigabyte's ID and 2304 is the unique model  ... the mining version is 2304, the non mining is 22F7 

 

Quote

GPU Device Id: 0x1002 0x67DF

xxx-xxx-xxx

GV-RX570GAMING-4GD-MI/FY0/071D

(C) 1988-2010, Advanced Micro Devices, Inc.

ATOMBIOSBK-AMD VER015.050.002.001.000000

RX5704M.FY0

 

GV-RX570GAMING-4GD-MI -MI as in MINING : https://www.gigabyte.com/Graphics-Card/GV-RX570GAMING-4GD-MI#kf

 

If you have the card as in pictures without backplate, it's possinle they sold you the mining version of the card

 

The regular gaming version has backplate : https://www.gigabyte.com/Graphics-Card/GV-RX570GAMING-4GD

 

[mariushm]

You may need to use the command line version of the programmer, and potentially an older version to force programming even if the IDs don't match.

You don't need the latest version just one that was released AFTER rx570 was launched (otherwise it would not know about it)

 

See video below

 

[spitfire2717]

Ok, thanks. My gpu doesn't have a back plate, the ID of it is the -MI card. Would it be worth trying the what the video says, or trying the command line?

[spitfire2717]

46 minutes ago, mariushm said:

You may need to use the command line version of the programmer, and potentially an older version to force programming even if the IDs don't match.

You don't need the latest version just one that was released AFTER rx570 was launched (otherwise it would not know about it)

 

See video below

 

IT WORKED. i appreciate it. i really do