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Dell G5 5515 weird freezes

Hi everyone, I recently bought a Ryzen 5 5600h/rtx 3050 Dell g5 5515 and since the day I bought it I've experienced random freezes from time to time. Like, once or thrice a day, all processes start lagging and then freezing until everything gets frozen (aside from the audio that still works in the meanwhile, and sometimes I can still move my mouse around but nothing else works). The only way to solve this is to force a shutdown by keeping the power button pressed and when it turns back on it shows the Windows Blue screen where it asks if I want to reset like normal or use the backup options etc. Is anyone experiencing the same problem? What should I do? Thanks in advance

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if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

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42 minutes ago, Albert F said:

if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

I bought it from another country, so I'd rather try and fix it first

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1 hour ago, Albert F said:

if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

also usually when it's a power delivery problem it bluescreens or crashes outright, the way this freezes makes me think of either a software or a memory problem

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do u have ssd

Desktop specs:

Spoiler

AMD Ryzen 5 5600 Thermalright Peerless Assassin 120 SE ARGB Gigabyte B550M DS3H mATX

Asrock Challenger Pro OC Radeon RX 6700 XT Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18 Kingston NV2 1TB PCIe 4.0 NVMe SSD

Montech Century 850W Gold Tecware Nexus Air (Black) ATX Mid Tower

Laptop: Lenovo Ideapad 5 Pro 16ACH6

Phone: Xiaomi Redmi Note 10 Pro 8+128

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