Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Dell G5 5515 weird freezes

Hi everyone, I recently bought a Ryzen 5 5600h/rtx 3050 Dell g5 5515 and since the day I bought it I've experienced random freezes from time to time. Like, once or thrice a day, all processes start lagging and then freezing until everything gets frozen (aside from the audio that still works in the meanwhile, and sometimes I can still move my mouse around but nothing else works). The only way to solve this is to force a shutdown by keeping the power button pressed and when it turns back on it shows the Windows Blue screen where it asks if I want to reset like normal or use the backup options etc. Is anyone experiencing the same problem? What should I do? Thanks in advance

Link to comment
Share on other sites

Link to post
Share on other sites

if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

Link to comment
Share on other sites

Link to post
Share on other sites

42 minutes ago, Albert F said:

if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

I bought it from another country, so I'd rather try and fix it first

Link to comment
Share on other sites

Link to post
Share on other sites

1 hour ago, Albert F said:

if the laptop is rather new and still under warranty I would RMA-it. I had a similar issue with an older Asus laptop and no one from my area wanted to fix it. to me it sounded like a power delivery issue but they did not want to even look at it. SO yea.... RMA and make sure you get all of your important data off the drive

also usually when it's a power delivery problem it bluescreens or crashes outright, the way this freezes makes me think of either a software or a memory problem

Link to comment
Share on other sites

Link to post
Share on other sites

do u have ssd

My Desktop specs:

Spoiler

AMD Ryzen 5 5600 Nvidia RTX3060Ti 8GB PNY XLR8 Gaming Epic-X RGB 16GB (8X2) 3200MHz CL16 Team Group MP33 Pro 1TB
ID-Cooling SE-224-XT White Gigabyte B550M DS3H mATX Tecware Forge M2 mATX White Case Montech Century 650W Gold

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×