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laptop with 2 gpu but only one on use

Daniisakov
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Hello 😄

I have a problem that only one of my GPU are working
my laptop is dell inspiron 15 5576
and have 2 GPU
1. AMD Radeon R7 Graphics

2. AMD Radeon(TM) RX 560 Graphics

i tried to check the graphics options on windows 11
and both of the options are on Radeon R7 Graphics
Untitled1.thumb.jpg.aff8d1dcdeb5b7d2523385866afc9c8d.jpg

when i play games its look like only the first GPU are working
Untitled.thumb.jpg.2fe1879bff47a8c83543fbe48a8decef.jpg

Untitled2.thumb.jpg.070048bf7868e178a9b15e787442c036.jpg

i did the power option on maximize

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i dont know what else to do
this is my bios

photo_2022-01-16_19-02-06.thumb.jpg.753cada801556d2a2a3034f43c868b9c.jpgphoto_2022-01-16_19-02-16.thumb.jpg.69c168b1a43a54e1d393ec7499d59ffc.jpgphoto_2022-01-16_19-02-27.thumb.jpg.f33bc5d516bccb219fdf75798971183b.jpgphoto_2022-01-16_19-02-30.thumb.jpg.57a946de1f57765fc67df3b80c9d233b.jpg

please help me 😞 ♥

 

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You could try going to device manager and disabling the integrated graphics adapter.

 

Kind of the nuclear option, but it should work.

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2 hours ago, Mavflight09 said:

You could try going to device manager and disabling the integrated graphics adapter.

 

Kind of the nuclear option, but it should work.

i tried it already, it makes both of them disappear and when i open the AMD Radeon Software it said i dont have graphics card

Untitled4.thumb.jpg.afd0bf41e64e5f884f9fd3dc9083b853.jpg

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It looks like possible chipset or GPU driver issue. I would go to manufacturer`s website, download both drivers and try to reinstall them.

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16 hours ago, John Reactor said:

It looks like possible chipset or GPU driver issue. I would go to manufacturer`s website, download both drivers and try to reinstall them.

i did many times

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You wrote you runnig windows 11. Maybe thats the issue. 11 is still buggy. My next move would be to test if downgrade to Win10 would solve the problem.

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1 hour ago, John Reactor said:

You wrote you runnig windows 11. Maybe thats the issue. 11 is still buggy. My next move would be to test if downgrade to Win10 would solve the problem.

i have another ssd with windows 10 i had on this laptop
and have the same problem
i realy tried every thing 
you know how can i be sure the setting on bios is good?
i tried play with the setting and still nothing
 

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Quote

you know how can i be sure the setting on bios is good?

Unfortunatly I don`t know any way to be sure. But maybe someone else would know.

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