Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Brand New PC Games Crashing After 10+ Min of play

InnoBystand
 Share

Im at the end of my rope guys, I have a major issue with a new prebuild PC i have, Basically any game i play will crash in about 10min of playing, no error code not nothing, the window closes, Rarely i do get the BSOD. I have tried re installing Drivers , checking Memory, Checked connections in the computer itself, Changed the OS from Win 11 to Win 10. Everything i can think of and now i turn to you guys please help me im desperate. CPU temps running about 65 after i reversed the 2 case fans. and running 3D Mark Stress tests

EDIT 1 : 65 when under stress test, and it never crashes unless i start a game, any game crash to desktop, but it has restarted itself

EDIT 2 : GPU temps are, idle is 43 is crashing is 63

 

 

Product Listing: https://www.bestbuy.com/site/cyberpowerpc-gamer-xtreme-desktop-intel-core-i7-11700f-16gb-memory-nvidia-geforce-rtx-3060-ti-1tb-hdd-500gb-ssd-black/6481354.p?skuId=6481354

 

 Specs

 
  • Processor Model
     
    Intel 11th Generation Core i7
  • Processor Model Number
    i7-11700F
  • Processor Speed (Base)
     
    2.5 gigahertz
  • Storage Type
    HDD, SSD
  • Total Storage Capacity
    1500.0 gigabytes
  • Solid State Drive Capacity
     
    500.0 gigabytes
  • Hard Drive Capacity
     
    1000.0 gigabytes
  • System Memory (RAM)
     
    16.0 gigabytes
  • Graphics
     
    NVIDIA GeForce RTX 3060 Ti
  • Operating System
     
    Windows 11 Home

General

  • Product Name
    Gamer Xtreme Desktop - Intel Core i7-11700F - 16GB Memory - NVIDIA GeForce RTX 3060 Ti - 1TB HDD + 500GB SSD
  • Brand
    CyberPowerPC
  • Model Number
    GXi3400BSTV8

Processor

  • Processor Model
    Intel 11th Generation Core i7
  • Processor Model Number
    i7-11700F
  • Processor Cores
    8-core
  • Processor Speed (Base)
     
    2.5 gigahertz

Storage

  • Storage Type
    HDD, SSD
  • Total Storage Capacity
    1500.0 gigabytes
  • Solid State Drive Capacity
     
    500.0 gigabytes
  • Hard Drive Capacity
     
    1000.0 gigabytes
  • Solid State Drive Interface
     
    NVMe
  • Hard Drive Interface
     
    SATA
  • Hard Drive RPM
     
    7200.0 revolutions per minute

Memory

  • System Memory (RAM)
     
    16.0 gigabytes
  • Type of Memory (RAM)
     
    DDR4 SDRAM
  • System Memory RAM Speed
     
    3000.0 megahertz
  • Cache Memory
     
    16.0 megabytes
  • Number Of Memory Slots
    4
  • System Memory RAM Expandable To
     
    128.0 gigabytes

Graphics

  • Graphics Type
     
    Dedicated
  • GPU Brand
    NVIDIA
  • Graphics
     
    NVIDIA GeForce RTX 3060 Ti
  • Video Memory Type
     
    Dedicated
  • Video Memory
     
    8000.0 megabytes

Compatibility

  • Operating System
     
    Windows 11 Home
  • Operating System Architecture
     
    64-bit

Connectivity

  • Internet Connectivity
    Ethernet, Wi-Fi
  • Wireless Networking
     
    Wireless-AC
  • Bluetooth Enabled
     
    No
  • Ethernet Card
     
    10/100/1000
  • Number Of Ethernet Ports
    1
  • Number of HDMI Outputs (Total)
    1
  • Number of USB Ports (Total)
    8
  • Number of DisplayPort Outputs (Total)
    2
  • Number Of PS/2 Ports
    1
 

Dimension

  • Product Height
     
    19.5 inches
  • Product Width
     
    9.1 inches
  • Product Depth
     
    18.1 inches
  • Product Weight
     
    36.0 pounds
 
 
 

Other

  • UPC
    811842074841
Link to comment
Share on other sites

Link to post
Share on other sites

1 minute ago, Tech87 said:

Is the cpu 65c when it crashes or at idle?

Does it typically crash to the desktop or restart itself?

 

65 when under stress test, and it never crashes unless i start a game, any game crash to desktop, but it has restarted itself

Link to comment
Share on other sites

Link to post
Share on other sites

6 minutes ago, InnoBystand said:

65 when under stress test, and it never crashes unless i start a game, any game crash to desktop, but it has restarted itself

How are your GPU temps at idle and just before the crashing?

PSU Tier List      AMD Motherboard Tier List      SSD Tier List

If your issue is resolved, please share the fix with the community.

 

Link to comment
Share on other sites

Link to post
Share on other sites

What's annoying is it sounds like one of those issues that has a simple solution, I don't know what it could be though. I would definitely open a support ticket with best buy or cyberpower, the fact that you've redownloaded the drivers and whole ass operating system would indicate it's a hardware malfunction to me. They may need to get you a new machine.

Link to comment
Share on other sites

Link to post
Share on other sites

8 minutes ago, Mr Gigor said:

What's annoying is it sounds like one of those issues that has a simple solution, I don't know what it could be though. I would definitely open a support ticket with best buy or cyberpower, the fact that you've redownloaded the drivers and whole ass operating system would indicate it's a hardware malfunction to me. They may need to get you a new machine.

Apparently Best Buy and CyberPower have been really bad at handling this, they have just been saying to play different games, i got this on sale and that 3060 Ti for $1400 with an I7 is incredible so i dont want a refund could it be a PSU issue?

Link to comment
Share on other sites

Link to post
Share on other sites

11 hours ago, InnoBystand said:

Apparently Best Buy and CyberPower have been really bad at handling this, they have just been saying to play different games, i got this on sale and that 3060 Ti for $1400 with an I7 is incredible so i dont want a refund could it be a PSU issue?

Well first of all If I was you and I contacted support and support said "just play different games" I'm going full Karen and asking for the manager, I will make the biggest stink I can over this until they either fix it or send me a new one, I don't care if I got it discounted if they sent me faulty hardware they're fixing the issue simple as.

 

According to one of the answered questions on the listing it's a 600W evga power supply it's possible you're out doing the wattage. You could try replacing it though I would make the big stink before than.

Link to comment
Share on other sites

Link to post
Share on other sites

4 hours ago, Mr Gigor said:

Well first of all If I was you and I contacted support and support said "just play different games" I'm going full Karen and asking for the manager, I will make the biggest stink I can over this until they either fix it or send me a new one, I don't care if I got it discounted if they sent me faulty hardware they're fixing the issue simple as.

 

According to one of the answered questions on the listing it's a 600W evga power supply it's possible you're out doing the wattage. You could try replacing it though I would make the big stink before than.

I appreciate it, I tried calling today and after an hour and a half of waiting they asked me to leave a message, their hours of taking calls match exactly with my working hours so im not sure what to do at this point

Link to comment
Share on other sites

Link to post
Share on other sites

I have this same exact Pc with the same problem it’s the cpu cooler causing the cpu to have high temps I fixed it with this app called throttle stop just press disable turbo and you should be able to play with no problems hope this helped because I was stuck with the same issue for 3 days, just get a new cpu cooler you should be good 

Link to comment
Share on other sites

Link to post
Share on other sites

  • 5 weeks later...

Can we please get a status update on this issue?  I bought this PC for my daughter (only because of the INSANE GPU prices now) because it way more expensive to build them as I've always preferred.

 

That being said, 65C is nothing for that i7, so I doubt the crash has anything to do with that as the last poster alludes to.  It wouldn't even throttle down at that temp, much less crash.  I agree that these systems have crap CPU coolers, but that's a simple fix and that's not what's going on here.  

 

What was the solution?

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share


×