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Steam ACCT recovery


I have been trying to recover/reset my Steam account password but have been stone walled from customer support.  They are requesting my CD key from when the account was setup and that PC/CD is long gone.  I get the email verification email but then it says Self-recovery is not available for this account because additional security verification is required.  Am I just SOL on getting it back with out the key??


Any help would be great.


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